Dunkin'

1111 Bartow Rd, Lakeland
(863) 683-0333

Recent Reviews

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jon p

It's Dunkin!! You know you'll always get the best cup of coffee you can get down here without the premium price.

Atmosphere: 5

Food: 5

Service: 5

Kevin Ferry

This store was remodeled about a year ago. It’s my first time coming inside and I gotta tell you it’s one of the nicest Dunkin’ Donuts I’ve ever been in the layout is really cool and inviting. They even have wireless charging on some of the tables and there’s no lack of outlets if you wanna come in and get some work done while you’re eating. The manager here is very accommodating very nice guy. I highly recommend it also ordering two donuts I’m used to being stuffed in a bag. The chocolate is still wet they stick they make a mess and this is how they came out. Spoke to the manager, and apparently somebody stole the power supplies for the wireless charging on the table. I didn’t think that was worth giving them a lower score as they just realized it as I pointed it out to them.

Atmosphere: 5

Food: 5

Service: 5

Kenneth Lolwing

Nice place good coffee nice people

Atmosphere: 5

Food: 5

Service: 5

Shawn Shuttlesworth

I love Dunkin I don't go all the time, but I do love my iced coffee. Let's face it those baby bagels are awesome as well. I have always had a friendly face at the window and always nice. Now go get a donut and do a food dance

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg and Cheese, Sausage, Breakfast Sandwich

maggie miller

on 02/12/2026 i mobile ordered a coffee from this location. i walked in and was not greeted by anyone. there were at least 8 workers at this time and no one in line ahead of me. i waited over 5 minutes before I was spoken to. the nice brown haired man found my drink sitting on a rack and was incorrect. i asked to speak to the manager and explained the wait and lack of acknowledgment except from the ma fixing my drink that had been sitting on the DRIVE THRU rack the entire time i had to wait. she said she would “talk to them” about ignoring me and that my order was for drive thru so it was on that rack. this is incorrect as i always order walk in and have picture of the label that says so as well. i told her she was at fault as well since she also did not speak to me until i asked for a manager. she tried to say “she was counting cash” i told her “i see what you’re doing, you looked right at me and did not speak to me”. she then made a comment “i wonder what store she works at” (as i am in uniform) and i told her she should come visit me and would see that i treat my customers with respect and always acknowledge anyone i make eye contact with. all seven of those employees including the manager need to learn better customer service skills. A+ review for the nice quiet man who did talk to me and fix my drink.

Atmosphere: 1

Food: 1

Service: 1

Jose Gavino

Dom and the overnight staff are great. They are always in good mood and friendly. Never any issues with my mobile order. Love this location

Atmosphere: 5

Food: 5

Service: 5

Cindy A

My go to Dunkin. Love these guys and please show love with tips if you can

Atmosphere: 5

Food: 5

Service: 5

Brandy Baker

Had to get something cold to drink and spoil the furbabies with a pup cup

Atmosphere: 5

Food: 5

Service: 5

Cynthia Solis

Super Friendly quick service and the employees don't look stressed or overworked. Great little break today!

Atmosphere: 5

Food: 3

Service: 5

Dandeman88

This is my favorite Dunkin. No matter what coffee I get for the time of the day it is always perfect. I've been to alot of bad locations but for the past few years I've went to this locations it's always been spot on. They are not afraid to put ingredients in the cup and make it right the way it's supposed to be.

Atmosphere: 5

Food: 5

Service: 5

Jimmy D

I don't know what's worse. 1. I'm by myself, ordered 2 coffees, and didn't get a drink holder. 2. They didn't put one of the lids all the way on, or 3. The coffee wasn't even hot enough to scald my fingers when the full medium cup spilled all over my hand.

Bobbie Goodwin

It's so great when you walk in and say hello and everybody turns and sees who you are and say hello. How have you been? Haven't seen you in a while. Or they say the usual.

Atmosphere: 5

Food: 5

Service: 5

Francisca Morales

Especially in the morning the donuts are nicely fresh and my coffee is always great, there’s a young man that works as a cashier and he is so nice and friendly . Always attentive and friendly with people , he deserves a raise

Atmosphere: 5

Food: 5

Service: 5

Adrianna Martin

Barely filled up my drink, the hash browns were burnt, the drink tasted watered down

Atmosphere: 2

Food: 1

Service: 1

Jemalisse Vazquez

I was there this morning I go almost every morning before work Monday-Friday and weekends as well I place my order online I wait inside for about 20 minutes and I don’t see my order anywhere I ask the lady who seemed to be the manager on duty I asked her about my mobile order I placed that I’ve been waiting for 20 minutes and she raises her voice and says your just gonna have to wait I have other orders and walks off so I sit down another 15 minutes gone by I got up and asked a gentleman about my mobile order and apparently someone else took my coffee and my food so they had to remake everything for me because the lady placed my food on the counter and someone else took i am very upset with how I was treated this morning

Atmosphere: 2

Food: 2

Service: 1

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