KFC

3025 Florida Ave S, Lakeland
(863) 802-0774

Recent Reviews

Sort by
Kaley Banks

“Sharika at KFC was absolutely wonderful! She greeted us with a smile, took our order with patience, and made sure everything was perfect. It’s rare to find service that feels this genuine. Thank you, Sharika, for making our visit so enjoyable!”

Atmosphere: 5

Food: 5

Service: 5

Pow Yaj

I order a spicy chicken sandwich only and it take them 15 min to make it and bring it to me this the slowest and worst KFC I ever went to and probably never come back because they always take so long! Need new manager to make it better

Susandarlene Matheny

Chicken pop pie so very good!! But what????NO COFFEE!!

Atmosphere: 5

Food: 5

Service: 5

ANGEL ALICEA

Customer service very good girl kindly, but the chicken 🐔 no good complete burn and very salty very bad experience.

gene warren

We bought two sides. Cole slaw & Mac cheese, for $2.99 apiece.
The SIZE of our sides was ridiculously tiny.

Atmosphere: 4

Food: 1

Service: 4

Stacy Baker

I just had the BEST customer service experience here. Atone and Madelyne were amazing! Atone went over and beyond for me and my family. I ordered a chicken little meal and asked for buffalo ranch sauce to dip it in because in the past when I’ve gone to KFC they said they no longer had the buffalo chicken littles. Well, Atone offered to serve mine sauced with a buffalo sauce and I was so thrilled! Yes please and Atone even added napkins onto my plate for me 🙏🏻 they were both fast, efficient, and had amazing customer service which seems to be a dying breed these days. Not only were the KFC employees awesome but the customers were also very polite. Overall great experience and atmosphere. The food was great and hot!

Atmosphere: 5

Food: 5

Service: 5

Ferdinand Sanyet

Excellent service and great food 👌

Atmosphere: 5

Food: 5

maurah Tipton

Food has been great lately nice and fresh for a good value!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Famous Bowl, 5 PC Mashed Potato Poppers, Tender

Rekay F

Very rude and disrespectful told me to leave for no reason I'm 28 not 12 , please don't come here. There food is possible going to give you food poisoning.

Dana Bowyer

Food was really good as always!! Thanks for the manager for your outstanding survice! However, the other people working there should quit their job because they don't know what the world their doing.. but hey, the manager made our day!!

Atmosphere: 5

Food: 5

Service: 2

Cricket

Awful and extremely rude employees. I would not trust them with my food.

Atmosphere: 1

Food: 1

Service: 1

Bonnie

Went in to inquire as to why the free bucket of chicken wasn't working for their location. There was a big sign in the window about the promotion when I entered the building. Twenty minutes later, the sign was pulled down and I was told that it was no longer available. Even tho on the website it states the promotion goes through August 24th. Absolute horrible customer service and will never be returning

Atmosphere: 1

Food: 1

Service: 1

Tyrell Lucas (DatBoi2Rell)

Great environment great service keep up the great work Also keep the pirate wedges on the menu thanks

Atmosphere: 5

Food: 5

Service: 5

Jamey DuVall

No one knows how a drive thru works anymore. Super slow, they make you pull up to the front of the store after you've paid (remember when they used to give it to you at the window when you paid?) Then they forget to bring your food out to you. Cars parked five deep just waiting forever.

Service: 1

Danielle Purvis

I put in a large mobile order. I left work and arrived about 15 mins later. I let the team members know I arrived and she stated no problem. There was a bit of a wait but it was expected (dropping fresh chicken, tenders, etc.). The team member offered me a beverage while I waited (gladly accepted). I watched the interaction between team members and customers. It was polite, kind, and friendly. There was no rush, just took care of the customers. The team member called my name and food was ready to go... hot and fresh!! I asked her name for recognition. The team member's name is Lee 🤗 if she wasn't the manager, she definitely should be. She wasn't just managing the front and others, she was a LEADER!! This store is blessed to have her on the team.

Atmosphere: 5

Food: 5

Service: 5

Loading...