McDonald's

1805 Shepherd Rd, Lakeland
(863) 646-4060

Recent Reviews

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Alfred Lewis

15 minutes to get my food standing there as people came in after me and got they’re food fast and they didn’t say sorry for the wait or anything

Atmosphere: 1

Food: 1

Service: 1

Chris Ferrell

Avoid this location. Fountain drinks are always flat. Twice, bread on sandwiches were stale. Owner is disconnected or incompetent. Made a total of 5 trips over the coarse of the year. The McDonald's on 37 is always much better. Almost like a different restaurant.

Food: 1

Service: 1

Jason Courson

Fast Easy Delicious! 🍔

Atmosphere: 5

Food: 5

Service: 5

Dustin Hamm

Rude staff mocking customers in front of them for their error. Never any monopoly pieces.

Atmosphere: 4

Food: 4

Service: 1

Sunkissed Floridian

Cold fries and slow service. Food wasn't all that great. Employees weren't the most friendly. I only came here because the location was convenient.

R H

Simply put - this is the worst McDonald's I have ever been to in over 3 decades on this Earth.

Atmosphere: 1

Food: 1

Service: 1

DeDe

My favorite iced coffee!

Atmosphere: 5

Food: 5

Service: 5

Adrian W

Double check your drink orders. They just don’t pay attention once in a while I get a mistake but every single day is ridiculous

Jd Shahin

The drive-thru is always very slow. I've literally had to sit one of those drive-thru parking spots and waited over 10 minutes just for a 1 meal for myself. Also the fries are always cold and never taste good. By far the worst McDonald's I've ever been to... You're better off just driving past this one and drive an extra few miles to a different McDonald's.

Miles Rice

Hands down worst McDonald's in polk

Food: 1

Aidan Rose

I sadly didn’t get to catch her name, but a girl with purple hair and worked night shift was so sweet to me!!!

Atmosphere: 5

Food: 5

Service: 5

Beast

Horrible service I called to let them know my fish sandwich was burnt. The response was “Our grease needs to be changed so it’s browning the inside and outside of fish even more. I asked for refund I was hung up on. I called back Manager “Tabitha” was just as rude. My last time ordering from an established that is too cheap to change grease.

Atmosphere: 1

Food: 1

Service: 1

Craig Webb

Worst McDonald's in Polk county. I just paid $2.50 for 1 hash brown. The eggs in the breakfast sandwiches makes me sick

Atmosphere: 2

Food: 2

Service: 3

No Name

Worst McDonald's I've ever been to. Do not go here!!!

Atmosphere: 1

Food: 1

Service: 1

Michelle

Burnt dry quarter pounder and Big Mac. Then they forgot the fries. This was an Uber order and maybe they just care less when they know they will not face a customer?

Super let down. This ruined our dinner and were avoidable mistakes. Forget the fries, maybe. But the burnt meat when they have a timer and know what it should look like, is something they knowingly did wrong.

Food: 1

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