This McDonald's messes up on our orders every time we come the customer service is horrible I pay sometimes over $50 for food and don't get my whole order I always keep my receipt for this issue then when I bring it to their attention and asked for my food the manager rudely denies me getting my food and says they bagged it his self then everyone working drive-thru has an attitude and refused to acknowledge my order was messed up then I was proceeded to be called a liar I definitely will never be going back to this McDonald's again I have gave it multiple chances and every single time my order is always wrong and it's always A issue for them to fix the order
Faron M
This place is a joke. Normally don't go to this one for that reason I stopped in because it was close, waited in line, somehow my mobile order was for inside pickup asked if I could get it from the thru was told I would have to change it, I could not, so I went inside waited for at least 10min last on front of me was waiting for a hamburger she ordered long before I got there. Finally my food came out called number employee gave me a evil look like oh you, throw my bag on the table then left, very rude, get home chicken patty so hard I could use it as a hammer.
And this is going to be the best thing corporate will post/reply for me to contact them via a fourm, and they will contact me back. I have filled out at least 10 of them in the last few months, and guess what no reply, no calls, not even a I don't care. That tells me that even corporate doesn't care. Best above stay away from McDonald's like this, find a better location, or just stop going.
Atmosphere: 1
Food: 1
Service: 1
Jared Talley
People in drive thru cant even take a order they're so well trained at this location 😒
Atmosphere: 1
Food: 1
Service: 1
glenn martin
Slowest drive-through in the world then I got my coffee and it was cold
Atmosphere: 3
Food: 3
Service: 1
Kim Haley
The worst service I've ever had at a McDonalds. Was in a height-prohibitive vehicle for drive-thru, so I went inside to order. Order was taken timely, but I waited 40 min for mediocre fast food. Only 1 employee working the counter, and she rarely made an appearance. Thank goodness I won't have to go there again. It was a sign that I shouldn't be eating fast food anyway. 🙃 Drive- thru and Door Dash orders were prioritized.
Atmosphere: 3
Food: 2
Service: 1
Charlie Perry
I genuinely don’t know how this McDonald’s is still open. It’s my fault for coming here repeatedly over the last few years hoping they’d finally get it together. A quick glance and you’ll see negative review after negative review so I think there’s no more hope left after my experience tonight. I ordered my food on the app and I still waited in line for 45 minutes! The ridiculously long wait times have become a common occurrence here so if you’re in a hurry, I recommend going somewhere else.As if the 45 minute wait wasn’t bad enough, I’ve been sick since I got my barely warm Big Mac. 0/10 recommend.
Atmosphere: 1
Food: 1
Service: 1
Glenn Everett
Three strikes, your out. Three times to have my order screwed up is too many, won't go there again. The worst was I ordered an egg mcmuffin, just the biscuit, not the meal. That's what they gave me. A biscuit with nothing on it literally. Just a plain biscuit, but paid for a regular biscuit with the mcmuffin egg and such. But got only a plain biscuit. The other two times were just as bad so that's it. Three strikes you are out.
Eddy Perez
This place needs to be more efficient and be faster on the drive thru.
John Tidwell
Waited over an hour in the drive thru line just to get the wrong food.
I’m giving this McDonald’s a 1 star review only because I actually HAVE to. This location is so garbage. The staff sucks the food sucks. Customer service is at the absolute bottom of their care for list. For the girl working tonight who finally took my order, Trinity, girl if you don’t smile and lose that attitude. I can’t stand this McDonald’s man.
Atmosphere: 1
Food: 1
Service: 1
Captain Blue
Every time I come home i sometimes get food from here out of the 10 times I been here I paid and ordered for sauce and I never got sauce out of the 10 times I been here I will not be returning
Atmosphere: 4
Food: 1
Service: 1
Trina
Ordered a black coffee no cream no sugar and of course it is in there had to go all the way back just to get a coffee
Atmosphere: 2
Food: 2
Service: 3
FE Raf
Went in and ordered a happy meal and a 10 piece nugget meal with sauces. Did not receive the sauces so I went inside. Employees were too busy in their own little world to acknowledge me standing at the counter for approximately 5 minutes. It's not like they didn't see me either, because they definitely made eye contact with me a few times. I genuinely wouldn't make a review like this, but what's the point of having 8+ people back there twiddling their thumbs instead of doing their actual jobs?
Food: 1
Service: 1
R Cash
Ordered a egg McMuffin, got a sausage McMuffin with no egg.
This McDonald's messes up on our orders every time we come the customer service is horrible I pay sometimes over $50 for food and don't get my whole order I always keep my receipt for this issue then when I bring it to their attention and asked for my food the manager rudely denies me getting my food and says they bagged it his self then everyone working drive-thru has an attitude and refused to acknowledge my order was messed up then I was proceeded to be called a liar I definitely will never be going back to this McDonald's again I have gave it multiple chances and every single time my order is always wrong and it's always A issue for them to fix the order
This place is a joke. Normally don't go to this one for that reason I stopped in because it was close, waited in line, somehow my mobile order was for inside pickup asked if I could get it from the thru was told I would have to change it, I could not, so I went inside waited for at least 10min last on front of me was waiting for a hamburger she ordered long before I got there. Finally my food came out called number employee gave me a evil look like oh you, throw my bag on the table then left, very rude, get home chicken patty so hard I could use it as a hammer.
And this is going to be the best thing corporate will post/reply for me to contact them via a fourm, and they will contact me back. I have filled out at least 10 of them in the last few months, and guess what no reply, no calls, not even a I don't care. That tells me that even corporate doesn't care. Best above stay away from McDonald's like this, find a better location, or just stop going.
Atmosphere: 1
Food: 1
Service: 1
People in drive thru cant even take a order they're so well trained at this location 😒
Atmosphere: 1
Food: 1
Service: 1
Slowest drive-through in the world then I got my coffee and it was cold
Atmosphere: 3
Food: 3
Service: 1
The worst service I've ever had at a McDonalds. Was in a height-prohibitive vehicle for drive-thru, so I went inside to order. Order was taken timely, but I waited 40 min for mediocre fast food. Only 1 employee working the counter, and she rarely made an appearance. Thank goodness I won't have to go there again. It was a sign that I shouldn't be eating fast food anyway. 🙃 Drive- thru and Door Dash orders were prioritized.
Atmosphere: 3
Food: 2
Service: 1
I genuinely don’t know how this McDonald’s is still open. It’s my fault for coming here repeatedly over the last few years hoping they’d finally get it together. A quick glance and you’ll see negative review after negative review so I think there’s no more hope left after my experience tonight. I ordered my food on the app and I still waited in line for 45 minutes! The ridiculously long wait times have become a common occurrence here so if you’re in a hurry, I recommend going somewhere else.As if the 45 minute wait wasn’t bad enough, I’ve been sick since I got my barely warm Big Mac. 0/10 recommend.
Atmosphere: 1
Food: 1
Service: 1
Three strikes, your out. Three times to have my order screwed up is too many, won't go there again. The worst was I ordered an egg mcmuffin, just the biscuit, not the meal. That's what they gave me. A biscuit with nothing on it literally. Just a plain biscuit, but paid for a regular biscuit with the mcmuffin egg and such. But got only a plain biscuit. The other two times were just as bad so that's it. Three strikes you are out.
This place needs to be more efficient and be faster on the drive thru.
Waited over an hour in the drive thru line just to get the wrong food.
Atmosphere: 2
Food: 3
Service: 1
Delicious Food! 1st Rate Service!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I’m giving this McDonald’s a 1 star review only because I actually HAVE to. This location is so garbage. The staff sucks the food sucks. Customer service is at the absolute bottom of their care for list. For the girl working tonight who finally took my order, Trinity, girl if you don’t smile and lose that attitude. I can’t stand this McDonald’s man.
Atmosphere: 1
Food: 1
Service: 1
Every time I come home i sometimes get food from here out of the 10 times I been here I paid and ordered for sauce and I never got sauce out of the 10 times I been here I will not be returning
Atmosphere: 4
Food: 1
Service: 1
Ordered a black coffee no cream no sugar and of course it is in there had to go all the way back just to get a coffee
Atmosphere: 2
Food: 2
Service: 3
Went in and ordered a happy meal and a 10 piece nugget meal with sauces. Did not receive the sauces so I went inside. Employees were too busy in their own little world to acknowledge me standing at the counter for approximately 5 minutes. It's not like they didn't see me either, because they definitely made eye contact with me a few times. I genuinely wouldn't make a review like this, but what's the point of having 8+ people back there twiddling their thumbs instead of doing their actual jobs?
Food: 1
Service: 1
Ordered a egg McMuffin, got a sausage McMuffin with no egg.
Atmosphere: 1
Food: 1
Service: 1
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