McDonald's
1715 Bartow Rd, Lakeland
(863) 688-9200
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Honestly, I don’t know why I waste my time going to this McDonald’s they never get your order right and when you try to call and let them know, you can never get anyone on the line
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
solid McDonald's but wish they were open later
Atmosphere: 4
Food: 4
Service: 4
Drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries
Food was okay. Fries where hot. Big mac was cold.
Atmosphere: 4
Food: 3
Service: 4
I ordered my food got it wrong. The first time went back around. I let them know and the night shift manager. Came to the window when I pulled around inspected my burgers went back there with the cook watched him make my food. I even apologized for having to pull back around, which wasn’t my fault and she proceeded with attitude and handed me food that I Just Handed her and was very lazy and rude. I’ve had multiple occurrences like this. McDonald’s in the past and I couldn’t even pull back around the second time because it was too much of a hassle. It wasn’t even worth it. I would think twice before going there, especially when I haven’t eaten all day and this is how they treat their customers.
Food: 1
Service: 1
This McDonalds is the absolute worst one ever. Every time I go they always mess up my order. Tried to come tonight but all the workers are inside and not answering the customers. When we drove by the first window there is three girl just standing there talking. Would not recommend anyone going here!! Go spend your money somewhere they care about there customers!!
Worst food ever, burned burgers and crunchy fries.... YUCK 🤮
My mobile order was really messed up when my order disappeared but the receipt showed up in my email. I had to go in the store dressed for drive thru, but the manager was able to help me. I am very grateful 🙏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Colin at this location is the absolute best employee! Super friendly it takes pride in what he does. They're lucky to have an employee like that. Everybody else was just fooling around and he was taking care of business
Atmosphere: 5
Food: 5
Service: 5
Just got home from the worst experience I’ve ever had at this McDonald’s. I order online for curbside. Went and checked into my spot and waited for a good 10 minutes before I started to notice that it seems like there’s something wrong. So I waited another 20 minutes in the curbside parking spot and no one ever came to deliver the food to my car. So I decided to go and go to the drive thru to let someone know I haven’t gotten my food yet. The person on the intercom sounded irritated that I had even mentioned how long I’ve been waiting. Sat in the drive thru for another 20 minutes no cars moving at all. The drive thru lane is now packed with angry customers wanting their food. When I finally get to the first drive thru window I told the cashier guy that I had been waiting for awhile for my food in the curbside lane. He said pull up to the second window. I pulled up to the second window to be greeted by an employee who seemed mad and irritated to be helping me at all. I noticed that there was a bag and drink on the far counter by the front with a drink melted next to it. The employee asked if I had the order of two drinks only and I said no ma’am. I had the curbside order that has been waiting for a long time. The employee then asked where the order was to an employee and the employee didn’t know. I saw her look at the counter twice and saw that the bag and drink had my order number on it on the curbside order counter. I asked the employee is the food cold? She then replied yes it is. I kindly asked if they could remake it fresh and it seemed like that was the wrong question to ask. They did remake the order but they had me wait by the 3rd drive thru window for 15 minutes. The employee brought me the food and didn’t even acknowledge me at all. I will not be ordering anytime soon from this McDonald’s. Save yourself the hassle. There was a lady parked next to me at curbside that had been waiting for an hour and 30 minutes for her food. Poor service and my order was simple. They threw my food together too. Very disappointed because I’ve never had an issue with this McDonald’s before.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
hot and fresh food
Atmosphere: 5
Food: 5
Service: 4
Ordering at kiosk is fast and easy. Food was as I always remembered it the last time I was at McDonald's 15 years ago
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac, French Fries
Nasty rude miserable workers drive thru and at the register bunch of Nasty Attitude Unattractive females That need to humble themselves because God can do it fast.Quick and in a hurry i will never Be a customer day again, can you say?Refund with a capital.R real quick. Oh, but they ran into somebody like me, they got the right one I let them have it. They won't try me no more believe that so I will say this loud and clear. I hope anybody reading this review, don't go there 'cause if you do, you will have to go there like I did tonight. Don't try me try lottery. Your chances of winning is better.
Food: 1
Great location to get breakfast. The employees are quick and efficient.
Atmosphere: 5
Food: 5
Service: 5
Usually i dont have issues with this particular restaurant. But the cashier was snappy and rude.
Atmosphere: 4
Food: 5
Service: 1
Loading...