McDonald's

5525 Walt Loop Rd, Lakeland
(863) 450-4434

Recent Reviews

Alexis

I wish I could give 0 stars but sadly I'll give them 1, they have no problem getting disrespectful to costumers, I have a health condition and if I don't eat I'll pass out, I have a busy life so I sadly have no time to pass out either, but according to whoever answered the phone it's my fault I needed food, they got my order wrong and I didn't want to pass out so I had to eat what was given, I would've eaten what I paid for but instead I'm not feeling sick. I called to tell them about it and instead was given hell for my condition and talked down on for "not calling back sooner", I'm not gonna call when I'm driving it's illegal and I'm not gonna call when I'm with my family fighting to pass out. I asked for the manager and she hung up on me so I didn't get anyone's name and I didn't speak with the manager. Either a better more respectful staff is needed or the location has to be closed, we've had tiny problems every now and then before with this location but honestly if it's gonna get this bad might as well shut it down. Whoever answers the phones needs to be spoken to as well for their poor customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Justin Perkins

There has never been a worse McDonald’s, it’s always slow, the food is always bad, they are too lazy to make a breakfast burrito so they say they have been out for 2 months. Today I waited in the drive through for over 45 minutes before giving up. (Not exaggerating at all) just go anywhere else if you are hungry.

Atmosphere: 1

Food: 1

Service: 1

Luchandley Aristil

It was better than other McDonald’s I’ve been too

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

Wayne Coates

By far and away the worst McDonald's in the country. Slow incompetent service and terrible food. The drive thru sensors either don't work or are completely ignored. Orders are cooked in no sensical order.

Pedro

They should check their schedules at Gogol since they do not provide 24-hour services

Viviana Henao

Closed at 9 pm, and then wait 20 minutes for your food to be

Atmosphere: 1

Service: 1

Siramde Navilos

Everything good.

Atmosphere: 5

Food: 5

Service: 5

peter boros

Inside is closed for renovation, waited in drive thru for fifteen minutes talking to the screen and never got any responses. Line around the parking lot.

Dove

Mcdonalds needs to stop laying off staff because the lines are crazy! The employees are working as hard as they can and we can tell.

Atmosphere: 3

Food: 5

Service: 3

Hector Espinosa

It’s rare that I have a good experience at this location. I heard the person at the drive thru window say “give me a few minutes.” After waiting about 15 minutes, I left with no food. It’s usually always like this. The McDonald’s near Walmart is a lot better

Yaima Rivera Reyes

I like the place, the food is very good quality, although sometimes the delivery is a little slow.Parking: There is enough parking around the facility.Kid-friendliness: They have high chairs for babies, but no children's area.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Sándwich de Pollo

Cody Neal

This is the slowest McDonald’s ever. With 3 cars in front of me in the drive through it took 20 min to get cold food. This place sucks and the people are

Atmosphere: 2

Food: 2

Service: 1

Lindsy Phillips

In the drive thru over 30 minutes. The lady was annoyed with my order had me pull forward and then told me I needed to come in for my order because "it was too cold they ain't coming outside"run by a bunch of teenagers. We won't be back.

Atmosphere: 1

Food: 1

Service: 1

Christine Gandy

Love food, service sucks as usual, because they cannot make order correctParking: Plenty of parkingKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Hashbrown, Sausage Mcmuffin

Stacey Roberts

Went through the drive through to get my son a happy meal, no big deal right? Boy was I wrong. I asked for a 4 piece nugget all fries. When we got home I opened the box to find someone else's meal a cheese burger and apple slices. Neither of which my 2 year old will eat.

Atmosphere: 1

Food: 1

Service: 1

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