Papa Johns Pizza

3608 Harden Blvd, Lakeland
(863) 619-7272

Recent Reviews

Mlacey813

My driver was so awesome I had to throw him an extra tip. Not gonna lie for the amount of pizzas we got it was here quick.

Food: 5

Service: 5

Ghee Marrteenoh

Watch out for their pre-tipping scam when ordering online, if your order is $35 with discounts, they will suggest the tip % based on full retail like it's a $100+ order even though the order is $69.

Lianet Gutierrez Real

I ordered a cheese pizza with the edge stuffed with cheese, they charged me for it and instead they gave me a different one without edge. I was very disappointed since I had explicitly asked for another one ???

Atmosphere: 5

Food: 1

Service: 5

Jonny

I had initially left a 1-star review due to a Shaqaroni pizza not being warm when I picked it up. The manager invited me to re-order another pizza at no charge. A few weeks later I went inside this time to order, so I would be there when it was ready.They didn't have the same promotion, so I ordered a thin crust with lots of pepperoni. Thin sure means thin, but that's what I ordered. It was hotter than the first one, but I've concluded that even if you pick up right out of the oven, pizzas just don't travel well. Since they don't have a dining room, I'm thinking fresh, hot pizza can only be found in a dine-in restaurant, unless I were closer.I'm thinking the first pizza I ordered may have sat for a few minutes, rather than longer which I had initially thought. Having ordered in person there and driving the pizza 7 miles and 12 minutes, it's just not possible for a pizza to stay warm that long. If you don't mind pizza that can't be served fresh, or if you are closer than me, then this location might be for you.Obviously, the manager is concerned about her customers and was very pleasant to me, so my customer service experience wasn't an issue here. I will say, if you're going to tip in the store like I did (and you should), do it when you order, because after you do, they will immediately be a bit more personable to you. I tipped $3 mid-way and the personality change it made was remarkable. I used to be a server, so I totally get that. A few dollars means more to them (on a per person basis) than it does to me or you, so give an extra dollar.I think they do their best here, given what they do, and whether an employee is jovial and smiling or not is irrelevant to your pizza. This is not a full-service restaurant and should not be compared to one. How fresh and hot your pizza is will be determined by how far it has to travel and how long that takes.For those that mention the delivery car sitting out front in the fire lane, that much is true. But if it were my pizza they were delivering, I wouldn't be complaining about it. I found not walking into it worked pretty well, so try that and see how it works out.

Atmosphere: 3

Food: 2

Service: 5

Dewey Chancey

This location has ruined Papa John's for me. I've been a fan for many many years. As basic as don't park in the fire lane in front of your store. I already reported this to management months ago and it didn't accomplish anything. I see it everytime that I visit the Publix next door. If there is an ongoing disregard for the safety piece of things, I can no longer contribute to that location or business. So simple to fix!

Atmosphere: 1

Food: 5

Service: 3

Larry Sabo

The girl at the register has a bad attitude..also pizza had very little sauce and cheese...won't be back...

joel Acosta

Never going back!

Mesiér Fifi M.

My family wanted to enjoy a yummy pizza from Papa Johns; so I called and picked it up. I ordered one New York style cheese pizza and another one in pepperoni. I will not be eating here anymore; as it is my first and last pizza over here. My pizza was old, tasted like used paper, and it looked nothing like a New York style pizza. Please, do not waste your money and time ordering here; thank you.

Schwalm 234

Tried and tried to give this location a chance and the food is always bad. Last time my pizza was burnt and chewy. I'll go here to get their garlic sauce and I'll put it on my dominos or pizza hut...

Tiffany Gale

Best PAPA JOHN'S!! They don't burn your pizza unlike the one on 540A?they burn it EVERY D*MN TIME...I will drive out of my way jyst to come to this location!!

J M

The food ad service is great, but the location is currently getting a remodel. Always, feels a little bit weird, especially at night.

Noyuna Louu

Absolutely awful first time ever having papa John’s.. the god dam pizza is literally a frozen pizza from Walmart.. taste the same and all.. hardly no cheese spent 40Bucks.. no wonder why I cook at home.. absolutely gross .. fl is my second home.. ny is where the food is at truly.. I’m from central ny

Ms Aronson

Pizza was well made. One was made incorrectly, but they immediately remade it!

Christina Edmiston

We order from Papa John’s quite a bit as it is across the street from our neighborhood. We like to take advantage of their 50% deal when the Bolts win at home (Go Bolts! ⚡️). Have always had a pleasant experience with their delivery service. Timing and quality has always been excellent.

Mijanou Alexander

The spinach/green bell peppers on the 16” pizza ordered today tasted bitter and burned. Also, the wings didn’t taste fresh.

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