Pour Bear Coffee

I’ve been here quite a few times, love the coffee!
But they are always inconsistent. I don’t know if I’m going to get a good coffee or bad.
Sometimes they even forget my order.
The staff always look like they don’t want to be there.

Just got a decaf latte, its really good!

Atmosphere: 5

Food: 5

Service: 5

Excellent small coffee shop with cozy vibe.

Atmosphere: 5

Food: 5

Service: 5

This is the only coffee shop where I don’t put on headphones! I really like the atmosphere they create.

Atmosphere: 5

Food: 5

Service: 5

Best coffee shop in Lakeland. The coffee was perfectly made, very delicious, and came out quickly. The guy running the show was really friendly and listened to all of our coffee needs and executed to perfection.

Atmosphere: 4

Food: 5

Service: 5

I visited for the first time on a Saturday. The atmosphere is great and I love the aesthetic. However, we ended up leaving before we ordered. There appeared to only be two staff members working. There were several people on the cafe waiting on items. There was a long line to order and what appeared to be about 6 orders on the counter with receipts waiting to be made. We decided to go somewhere else rather than wait. I will give it another shot and update if I have better luck next time.

Atmosphere: 5

This place is very cute. Standard coffee shop selection with some well crafted seasonal drinks. If you have a work from anywhere job it would a nice place to visit and hang out.

Atmosphere: 5

Food: 5

Service: 5

Amazing coffee. Staff is very friendly. Cozy setting. Highly recommend visiting ASAP

Atmosphere: 5

Food: 5

Service: 5

I have been supporting this coffee shop for a while now, I always love coming in and getting their seasonal drinks. However, I have to say the customer service here is absolutely atrocious. The only reason I am repeat customer of theirs is because it’s is so conveniently located, and they really do have AMAZING drinks. However, if you're in ANY kind of a rush, DO NOT GO HERE!! There have been MULTIPLE occasions where I ordered my drink, and then was forgotten about. I used to be a barista, so I definitely understand that things get busy and mistakes can happen! But even when Pour Bear isn’t busy, I have now had two separate instances here where I have waited over THIRTY minutes for one iced latte to go. Absolutely insane. 🤯

Atmosphere: 5

Food: 5

Service: 1

Okay so I love the atmosphere and I love supporting local coffee shops but this is the second time giving this place a shot and once again I’m disappointed- I so wanted to love it :(
The drinks my husband and I ordered just lacked flavor (same with the first time.) Unfortunately, I won’t be back.

Atmosphere: 5

Food: 1

Service: 3

Just had a coffee date with a friend and our littles and it was the best time! The coffee and snacks were amazing! Very relaxing and chill atmosphere with great service! 🫶🏼 10/10 would recommend!

Atmosphere: 5

Food: 5

Service: 5

The best coffee shop in town !

Atmosphere: 5

Food: 5

Service: 5

They need to hire additional help. I ordered ONE coffee to go and waited an HOUR for it... they had one guy making all the coffee and one girl in the back baking and every 10 minutes coming to the register to get the line down. Coffee tastes ok but not worth an hour. Equivalent in taste to Panera.

Atmosphere: 2

Food: 2

Service: 1

My absolute favorite place to get stuff done in all of Lakeland!! Such a relaxed atmosphere, I haven’t had a single bad drink from here! The selection of food isn’t super big, but everything is locally made and absolutely yummy! One of the best hidden gems in Polk by far :)

Atmosphere: 5

Food: 4

Service: 5

Pour Bear is the best! Shun the nonbelievers.

Atmosphere: 5

Food: 5

Service: 5