Some of the worst service I've had in recent times. I shouldn't have to beg for refills. Asked twice for tartar sauce and never received. Restaurant was not busy. Restaurant was clean and the food was great though.
Patti Maley
I thoroughly enjoyed my experience at red lobster. Especially by Amanda my server. I would eat here anytime as the food was exceptional. Atmosphere was even more exceptional. Got to sit beside a window to look outside. It was great. I will be back again and again.
Atmosphere: 5
Food: 5
Service: 5
Jacoreyus Demps
Adayln provided excellent customer service and was very efficient. She was friendly, professional, and made my experience smooth and enjoyable. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Janet Martin
We had Samya as our waitress at the Lakeland location. She was excellent!!! She was so efficient even with a party of 10. She was so sweet and personable. I would recommend to everyone!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Michael Lee
Stopped in for a quick dinner. Had the most respectful and professional server, I would say in all of Lakeland. He brings a 5Star server quality to your team. This young man is awesome and should be recognized. If you eat here, ask for him by name, you won’t be disappointed. Thank you Tyreece, Excellent Service Sir.
Atmosphere: 5
Food: 5
Service: 5
Pat Corbley
I have always had a good meal and a great experience eating at Red Lobster. Some of the best lobster around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak with Shrimp and Lobster, Red Lobster, Seafood, Salad, Fish
matthew osburn
The service was great, the food was amazing as well. Our waitress Amanda was excellent, she made sure we had everything we needed and never let the cups get empty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Barbara Cruz
Our hostess Peaches was so sweet getting us seated! The service was excellent and food fantastic! Just can't get enough of those cheddar biscuits! Highly recommend this Red Lobster!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster
Marketta Urena
If I could give 0 stars I would. From the moment we walked in we were greeted by the manger which was loud and talking to the employees as if they were her children. We were seated in the station of an overwhelmed server by Peaches per the manger. As a manger of a good chain our job is to know which employees can handle are certain situation and clearly he couldn’t. Immediately we were warned by a guest that the restaurant was *trash*. despite is advance we decided to stay which was a big mistake. As we waited on the overwhelmed server we watch the Manger pass out 10$ off coupons for giving a 5 star review which was clearly false reviews due to the fact that they both were also complaining. After waiting over an hour for the food mine was cold. Let’s be clear I visited different red lobsters across central Florida depending on where we are so I’m very familiar with the food menu including the service. My food was cold the baked potato wasn’t cooked tender. My daughter which had the new crusted chicken was nothing like the presentation the lobster potato was a potato with sauce and lobster pieces thrown on. When I addressed the manger about my concern she told me the kitchen had a large party which was leaving when we came in so I’m assuming that meant the quality of food and service not to mention magement was out the window since the party had come. . The last thing I wanted was a 10$ off for a fake review. I came in with 10$ from my rewards that was actually taking off my app but wasn’t used on my bill. So yes I surely didn’t need 10$ off but we have appreciated accountability for the wait the service and the cold food but instead she basically said my food wasn’t cold and the lobster potato was supposed to look like that..the only thing we’re were not familiar with was the crusted chicken..which After visiting the Idrive location today and this was my Sunday review I found out that wasn’t even presented correctly. Mr Will at the location should have been at the lakeland location to show them the way a Red Lobster should be ran..-I will NEVER visit this location again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Salad, Seafood, Salad
Neil Turner
Lovely food and great friendly assistance from our waitress Amanda who looked after us. Would definitely recommend.
Ananda was great super fast and friendly service!! Thank will be back
Atmosphere: 5
Food: 5
Service: 5
william Glose
Food was over cooked and took forever to get to our table. Service was very slow. Pricing was way out of site for the quality of food. Overall it's most likely that we will not be coming back.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Clam Chowder
Abe Mendez
Mike the GM and Peaches were very welcoming. My family and I have been coming to the Lakeland location for the past 25 years.
Atmosphere: 5
Food: 5
Service: 5
Jenelle Whitten
Had the best experience! Food was amazing. Mike was super welcoming and friendly
Some of the worst service I've had in recent times. I shouldn't have to beg for refills. Asked twice for tartar sauce and never received. Restaurant was not busy. Restaurant was clean and the food was great though.
I thoroughly enjoyed my experience at red lobster. Especially by Amanda my server. I would eat here anytime as the food was exceptional. Atmosphere was even more exceptional. Got to sit beside a window to look outside. It was great. I will be back again and again.
Atmosphere: 5
Food: 5
Service: 5
Adayln provided excellent customer service and was very efficient. She was friendly, professional, and made my experience smooth and enjoyable. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
We had Samya as our waitress at the Lakeland location. She was excellent!!! She was so efficient even with a party of 10. She was so sweet and personable. I would recommend to everyone!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Stopped in for a quick dinner. Had the most respectful and professional server, I would say in all of Lakeland. He brings a 5Star server quality to your team. This young man is awesome and should be recognized. If you eat here, ask for him by name, you won’t be disappointed. Thank you Tyreece, Excellent Service Sir.
Atmosphere: 5
Food: 5
Service: 5
I have always had a good meal and a great experience eating at Red Lobster. Some of the best lobster around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak with Shrimp and Lobster, Red Lobster, Seafood, Salad, Fish
The service was great, the food was amazing as well. Our waitress Amanda was excellent, she made sure we had everything we needed and never let the cups get empty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Our hostess Peaches was so sweet getting us seated! The service was excellent and food fantastic! Just can't get enough of those cheddar biscuits! Highly recommend this Red Lobster!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster
If I could give 0 stars I would. From the moment we walked in we were greeted by the manger which was loud and talking to the employees as if they were her children. We were seated in the station of an overwhelmed server by Peaches per the manger. As a manger of a good chain our job is to know which employees can handle are certain situation and clearly he couldn’t. Immediately we were warned by a guest that the restaurant was *trash*. despite is advance we decided to stay which was a big mistake. As we waited on the overwhelmed server we watch the Manger pass out 10$ off coupons for giving a 5 star review which was clearly false reviews due to the fact that they both were also complaining. After waiting over an hour for the food mine was cold. Let’s be clear I visited different red lobsters across central Florida depending on where we are so I’m very familiar with the food menu including the service. My food was cold the baked potato wasn’t cooked tender. My daughter which had the new crusted chicken was nothing like the presentation the lobster potato was a potato with sauce and lobster pieces thrown on. When I addressed the manger about my concern she told me the kitchen had a large party which was leaving when we came in so I’m assuming that meant the quality of food and service not to mention magement was out the window since the party had come. . The last thing I wanted was a 10$ off for a fake review. I came in with 10$ from my rewards that was actually taking off my app but wasn’t used on my bill. So yes I surely didn’t need 10$ off but we have appreciated accountability for the wait the service and the cold food but instead she basically said my food wasn’t cold and the lobster potato was supposed to look like that..the only thing we’re were not familiar with was the crusted chicken..which After visiting the Idrive location today and this was my Sunday review I found out that wasn’t even presented correctly. Mr Will at the location should have been at the lakeland location to show them the way a Red Lobster should be ran..-I will NEVER visit this location again!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Salad, Seafood, Salad
Lovely food and great friendly assistance from our waitress Amanda who looked after us. Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster
Restaurantji Recommends
Ananda was great super fast and friendly service!! Thank will be back
Atmosphere: 5
Food: 5
Service: 5
Food was over cooked and took forever to get to our table. Service was very slow. Pricing was way out of site for the quality of food. Overall it's most likely that we will not be coming back.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Clam Chowder
Mike the GM and Peaches were very welcoming. My family and I have been coming to the Lakeland location for the past 25 years.
Atmosphere: 5
Food: 5
Service: 5
Had the best experience! Food was amazing. Mike was super welcoming and friendly
Atmosphere: 5
Food: 5
Service: 5
Mike was great!!!!
Atmosphere: 5
Food: 5
Service: 5
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