Gross, flattened burger. Way too much half melted cheese. The salt was overwhelming. Also, the fries were also salty and near burnt.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fries, Cheeseburger
Cooper Courtney
Well, I’m officially out four dollars from a missing order of mozzarella sticks. My children are crying “daddy daddy why’d you eat all the mozarella sticks” I feel devastated.
Atmosphere: 3
Food: 1
Service: 5
Littleman Jerm
Absolutely slow service, even when nobody is there.
Food: 3
Service: 1
Joy Lauria-Colson
The night crew at this Sonic has the worst customer service. I usually go during the day but on occasion go at night on the weekend. I get the same thing a Reese cup blast with extra Reese cup. Only on the night crew do I encounter a problem as there is no extra Reese in the cup when I have paid for it. Tonight took the cake. My husband went this time and we he got home there were no extra Reese. I refused to go to the store to buy Reese when he already paid for extra. The young man who took his order informed cooperate is cracking down on how much extra they use. I asked did anyone tell my husband that when he asked for extra and how is it an issue when we paid for it. He proceeded to get a manager who then said the same thing and once again I explained as the customer how are we to know and issue or new rules if it isn't posted. She said that extra was one scoop. I showed her my cup which clearly did not have any extra to ask did this look like extra to her. She smirked and said yes it's just chopped up. She offered no resolution or middle ground to fix the problem other than to tell me she could charge me for another scoop. Needless to say I declined and will definitely not be returning to this Sonic again. The day shift has always been amazing and helpful. However the female manager I encountered this evening at 12:20am on 9/13/2024 requires some additional training for the position.
Service: 1
Deor Phillips
Pathetic service. I normally don't write reviews but that was unacceptable. When I got there it was 5 cars on the lot. 2 at stalls 3 in drive thru I made car number 6. It took them over 20 minutes to bring out a #7 add onions, large fry, MINI drink and a strawberry sundae extra strawberries. Nothing had tampering stickers on it, the sundae was melted without whipped cream or cherry and, they made a medium drink instead of mini. My delivery stats are gonna take a hit because I refuse to take another order from them. I literally just said no to a 10 dollar delivery order from them. That's how bad their service is.
Noel Torres
The smasher is a hit
Atmosphere: 4
Food: 5
Service: 4
Aj Garcia
I have been to this Sonic a few times and have learned to keep my expectations low. It's the only one in my area so I tend to only visit when other people want to go. A couple of times I left after waiting for my order for way too long or waiting forever to actually place my order. My last venture I placed my order through the app thinking this might help. It didn't. I waited in the drive up spot for 30 minutes. Then spent another 10 minutes in the drive thru. When I spoke to the cashier who fumbled around trying to get my order which apparently was ready for a while as my drinks were melted and watery and the food was cold and stale. Idk what they were doing in there. While I waited I called a couple of times after I checked in to let them know I was there and they never answered. Plenty of better options on this road.
Atmosphere: 1
Food: 1
Service: 1
Geoffrey Barnes
Showed up today a little after 1 o'clock to place an order I pulled into the drive through it was very busy. I decided to leave the drive through after waiting and pull into a spot to place my order, I realized they are busy and that it would take a few minute. I pushed the red button and waited patiently 10 nearly 15 minutes. I heard a noise over the speaker like somebody was getting ready to greet me but then it quickly disappeared and my red button was no longer lit up. Instead of taking my order knowing that I was already waiting a long time and would still wait, they cleared their timer and cleared my request merely ignoring me. I heard them start to take the order of the customer that showed up after me and at that point I was upset. I pushed that button 4-5 times next thing you know somebody was talking to me. If you're a patient person this is not the place for you because they will ignore you if they are busy. ? boo on you , you know who you are and what you did. I went down the street and got Wendy's ?
Atmosphere: 1
Food: 1
Service: 1
M Merchant
This place is in rough shape visually. The wait was a bit long, but it was 5pm - I get it. However when we finally got everything slung wildly into our bag and got home, everything was just bla. The tots tastes hours old, the chicken was room temp, and the fries hard. Id comment on the onion rings, but they forgot them and it's really not worth the drive and wait. I will go to Culver's next time, I suggest you do the same. They out class this place in every field and the prices are similar. Peep these 'Large' portions in my picture lol. Yikes.
Atmosphere: 1
Food: 3
Service: 2
Desmond Dyles
Sonics food is nasty. There are a few items on their menu that's maybe worth the stop but staff sometimes screw that up.
Gross, flattened burger. Way too much half melted cheese. The salt was overwhelming. Also, the fries were also salty and near burnt.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fries, Cheeseburger
Well, I’m officially out four dollars from a missing order of mozzarella sticks. My children are crying “daddy daddy why’d you eat all the mozarella sticks” I feel devastated.
Atmosphere: 3
Food: 1
Service: 5
Absolutely slow service, even when nobody is there.
Food: 3
Service: 1
The night crew at this Sonic has the worst customer service. I usually go during the day but on occasion go at night on the weekend. I get the same thing a Reese cup blast with extra Reese cup. Only on the night crew do I encounter a problem as there is no extra Reese in the cup when I have paid for it. Tonight took the cake. My husband went this time and we he got home there were no extra Reese. I refused to go to the store to buy Reese when he already paid for extra. The young man who took his order informed cooperate is cracking down on how much extra they use. I asked did anyone tell my husband that when he asked for extra and how is it an issue when we paid for it. He proceeded to get a manager who then said the same thing and once again I explained as the customer how are we to know and issue or new rules if it isn't posted. She said that extra was one scoop. I showed her my cup which clearly did not have any extra to ask did this look like extra to her. She smirked and said yes it's just chopped up. She offered no resolution or middle ground to fix the problem other than to tell me she could charge me for another scoop. Needless to say I declined and will definitely not be returning to this Sonic again. The day shift has always been amazing and helpful. However the female manager I encountered this evening at 12:20am on 9/13/2024 requires some additional training for the position.
Service: 1
Pathetic service. I normally don't write reviews but that was unacceptable. When I got there it was 5 cars on the lot. 2 at stalls 3 in drive thru I made car number 6. It took them over 20 minutes to bring out a #7 add onions, large fry, MINI drink and a strawberry sundae extra strawberries. Nothing had tampering stickers on it, the sundae was melted without whipped cream or cherry and, they made a medium drink instead of mini. My delivery stats are gonna take a hit because I refuse to take another order from them. I literally just said no to a 10 dollar delivery order from them. That's how bad their service is.
The smasher is a hit
Atmosphere: 4
Food: 5
Service: 4
I have been to this Sonic a few times and have learned to keep my expectations low. It's the only one in my area so I tend to only visit when other people want to go. A couple of times I left after waiting for my order for way too long or waiting forever to actually place my order. My last venture I placed my order through the app thinking this might help. It didn't. I waited in the drive up spot for 30 minutes. Then spent another 10 minutes in the drive thru. When I spoke to the cashier who fumbled around trying to get my order which apparently was ready for a while as my drinks were melted and watery and the food was cold and stale. Idk what they were doing in there. While I waited I called a couple of times after I checked in to let them know I was there and they never answered. Plenty of better options on this road.
Atmosphere: 1
Food: 1
Service: 1
Showed up today a little after 1 o'clock to place an order I pulled into the drive through it was very busy. I decided to leave the drive through after waiting and pull into a spot to place my order, I realized they are busy and that it would take a few minute. I pushed the red button and waited patiently 10 nearly 15 minutes. I heard a noise over the speaker like somebody was getting ready to greet me but then it quickly disappeared and my red button was no longer lit up. Instead of taking my order knowing that I was already waiting a long time and would still wait, they cleared their timer and cleared my request merely ignoring me. I heard them start to take the order of the customer that showed up after me and at that point I was upset. I pushed that button 4-5 times next thing you know somebody was talking to me. If you're a patient person this is not the place for you because they will ignore you if they are busy. ? boo on you , you know who you are and what you did. I went down the street and got Wendy's ?
Atmosphere: 1
Food: 1
Service: 1
This place is in rough shape visually. The wait was a bit long, but it was 5pm - I get it. However when we finally got everything slung wildly into our bag and got home, everything was just bla. The tots tastes hours old, the chicken was room temp, and the fries hard. Id comment on the onion rings, but they forgot them and it's really not worth the drive and wait. I will go to Culver's next time, I suggest you do the same. They out class this place in every field and the prices are similar. Peep these 'Large' portions in my picture lol. Yikes.
Atmosphere: 1
Food: 3
Service: 2
Sonics food is nasty. There are a few items on their menu that's maybe worth the stop but staff sometimes screw that up.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
20 min wait for 3 milkshakes that taste like old milk. Customer service is horrible! Goto to Wendy’s instead.
Didn’t get food, stood and waited to be helped for about 10min (no one dining in) while watching cars show after me get their orders and leave.
Service: 1
Worst location, will not be going back here
Dirty, ice cream taste like it was spoiled milk ? workers smelling like weed & smoke
Atmosphere: 1
Food: 1
Service: 1
Compliments to the chef
Atmosphere: 5
Food: 5
Service: 5
Kirsten clearly understood the assignment
Atmosphere: 5
Food: 5
Service: 5
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