They added the new condiment center and the creamer is back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Rebecca Wiseman
They make a great cup of coffee. Just the way I order it. Thank you
Food: 5
Service: 5
Seth Lear
I ordered a caramel crunch FRAPPECHINO and they made it with coffee đ. They had good service, but they genuinely ruined my night by making my Frappuccino a coffee that doesn't even taste good.
Atmosphere: 5
Food: 1
Service: 5
John Carter
Very efficient for service. Not a particularly warm and friendly place but one can expect the same high quality coffee from any Starbucks. The most uncomfortable chairs, though. I guess they want you to drink up quickly and move on.
Atmosphere: 3
Food: 5
Service: 5
Miley Alicea
The service is incredible and the Punkin Spice Latte is so good?and delicious ?.
Yesterday, I stopped in for breakfast before 10am at the Starbucks in South Lakeland, FL. I was first in line not one customer at counter. I was looking at the pastries in the glass display trying to decide what I wanted to order. I wasnât greeted or welcomed let alone acknowledged at the glass display. I was there a few minutes and still no acknowledgment. Two families came in and went straight to the counter and the employee immediately asked how can I help you ? Say, what ?!?!?!? Not one of them acknowledged me as I was still standing there shocked to believe I was completely ignored by not only the employee but also the customers that stepped in front of me to place their orders. I would NEVER be in a rush in life to treat anyone like that ! I give this store a zero on customer service. I walked out disgusted ! I will spend my hard earned money at another location where they acknowledge loyal customers!
Atmosphere: 1
Food: 1
Service: 1
ěSong Song
I always come to this location, everyone was always friendly and helpful. This time I saw a new face with terrible attitude to the customer who wants to order. They say she was the manager of the store, but she told me to go to another Starbucks down the street if I cannot wait because she is busy. WOW. I only asked how long is the wait to order my drink. Thatâs all I asked, but I was told to go to a different one with attitude. She shouldaât be the manager. Terrible customer service. I asked her name, and she said that I donât have to know it. Plus she made a mistake with my drink, and didnât even say âsorryâ. Worst customer service ever with terrible attitude. Starbucks should take a deep consider of each customersâ feedbacks and come up with better solutions, better customer service.
Service: 1
Martin Jimenez (Marty)
Starbucks is such an expensive coffee shop that itâs almost never worth it. Although they offer a great variety of options on their menu. Their pricing is absurd. Charging a gross amount extra for dairy alternatives and they charge a lot for changing sizes when they really donât add anything more than extra ice. The inside of the shops are great for studying or talking. As any coffee shop should be and they have decent seating and a nice atmosphere.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Iced Coffee
Amber Gundlah
3rd time Iâve ordered a salted cream cold brew and gotten vanilla cold foam instead of salted. Done with this location.
Worst Starbucks in Lakeland. Run away!!! And go to literally any other one. Youâll have a better experience and get the right drink.
Atmosphere: 2
Food: 2
Service: 1
Jason Brown
Doesnât follow the order placed by customer. Had to get them to remake a drink 2 times and still couldnât get it correct.
Bubster
Ordered toffee nut latte thru drive thru. Could not even taste the flavor. Very disappointed. To expensive to get bad coffee.
Atmosphere: 5
Food: 1
Service: 4
Daniel Ronald
Trash tbh
Atmosphere: 1
Food: 1
Service: 1
Anne Sweeney
Eric and Sarah were amazing! Every time I visit this particular Starbucks, it never fails that my day is just a little bit better. Erick has great customer service and genuinely reflect an attitude of gratitude.
friendly staff best coffees in
Atmosphere: 5
Food: 5
Service: 5
They added the new condiment center and the creamer is back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
They make a great cup of coffee. Just the way I order it. Thank you
Food: 5
Service: 5
I ordered a caramel crunch FRAPPECHINO and they made it with coffee đ. They had good service, but they genuinely ruined my night by making my Frappuccino a coffee that doesn't even taste good.
Atmosphere: 5
Food: 1
Service: 5
Very efficient for service. Not a particularly warm and friendly place but one can expect the same high quality coffee from any Starbucks. The most uncomfortable chairs, though. I guess they want you to drink up quickly and move on.
Atmosphere: 3
Food: 5
Service: 5
The service is incredible and the Punkin Spice Latte is so good?and delicious ?.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lemonade, Iced Caramel Macchiato, Vanilla Bean Crème Frappuccino Blended Crème, Iced Pumpkin Spice Latte
Yesterday, I stopped in for breakfast before 10am at the Starbucks in South Lakeland, FL. I was first in line not one customer at counter. I was looking at the pastries in the glass display trying to decide what I wanted to order. I wasnât greeted or welcomed let alone acknowledged at the glass display. I was there a few minutes and still no acknowledgment. Two families came in and went straight to the counter and the employee immediately asked how can I help you ? Say, what ?!?!?!? Not one of them acknowledged me as I was still standing there shocked to believe I was completely ignored by not only the employee but also the customers that stepped in front of me to place their orders. I would NEVER be in a rush in life to treat anyone like that ! I give this store a zero on customer service. I walked out disgusted ! I will spend my hard earned money at another location where they acknowledge loyal customers!
Atmosphere: 1
Food: 1
Service: 1
I always come to this location, everyone was always friendly and helpful. This time I saw a new face with terrible attitude to the customer who wants to order. They say she was the manager of the store, but she told me to go to another Starbucks down the street if I cannot wait because she is busy. WOW. I only asked how long is the wait to order my drink. Thatâs all I asked, but I was told to go to a different one with attitude. She shouldaât be the manager. Terrible customer service. I asked her name, and she said that I donât have to know it. Plus she made a mistake with my drink, and didnât even say âsorryâ. Worst customer service ever with terrible attitude. Starbucks should take a deep consider of each customersâ feedbacks and come up with better solutions, better customer service.
Service: 1
Starbucks is such an expensive coffee shop that itâs almost never worth it. Although they offer a great variety of options on their menu. Their pricing is absurd. Charging a gross amount extra for dairy alternatives and they charge a lot for changing sizes when they really donât add anything more than extra ice. The inside of the shops are great for studying or talking. As any coffee shop should be and they have decent seating and a nice atmosphere.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Iced Coffee
3rd time Iâve ordered a salted cream cold brew and gotten vanilla cold foam instead of salted. Done with this location.
Restaurantji Recommends
Worst Starbucks in Lakeland. Run away!!! And go to literally any other one. Youâll have a better experience and get the right drink.
Atmosphere: 2
Food: 2
Service: 1
Doesnât follow the order placed by customer. Had to get them to remake a drink 2 times and still couldnât get it correct.
Ordered toffee nut latte thru drive thru.
Could not even taste the flavor. Very disappointed. To expensive to get bad coffee.
Atmosphere: 5
Food: 1
Service: 4
Trash tbh
Atmosphere: 1
Food: 1
Service: 1
Eric and Sarah were amazing! Every time I visit this particular Starbucks, it never fails that my day is just a little bit better. Erick has great customer service and genuinely reflect an attitude of gratitude.
Atmosphere: 5
Food: 5
Service: 5
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