Steak 'n Shake

3906 Florida Ave S, Lakeland
(863) 648-1440

Recent Reviews

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Glenn Suggs

Classic steak n shake. Great prices and great service. Very clean. Often overlooked because it's off the road a bit, which is nice to me. Highly recommended. Like a step back in time

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Double Steak Burger and Fries

Kristin Abreu

My parents met at this steak and shake 55 years ago and are still married today! They both worked at this restaurant in their teens, and the rest is history!!
The food is delicious, freshly made burgers and some of the best shakes I've ever had....made with real ice cream and milk!

Atmosphere: 5

Food: 5

Service: 5

Richard Singh

This was the worst in food taste ,order on time,yet burger drench in oil with fries and shake is worst combo ,was having severe stomach pain ,first and last time ,I ever eat here!!!

Atmosphere: 1

Food: 1

Service: 1

L BL

The food was surprisingly tasty 😋 it was not greasy. Good customer service 👍🏾

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Steak Burger and Fries

Tracy Schneider

Greasy and over priced. They should close this place and put in a nice diner with many different choices or a new 7-11 gas station vs the mostly ghetto gas stations you see on FL

Atmosphere: 1

Food: 1

Service: 2

Marco Poblete

Fresh an tasty burgers as usual

Atmosphere: 2

Food: 4

Service: 2

Cody “Cody1249” Davis

First, I hardly ever leave reviews on anything, but I was genuinely impressed. I ordered a western bbq bacon burger. Dj, the guy who took my order, was very attentive and courteous. The food was exceptional. Maybe the single best burger I've gotten from stake and shake. Very well done, and thank you.

Atmosphere: 5

Food: 5

Service: 5

brian m

Lacked everything. No customer service what so ever. You're limited to a drink and a refill which is done by QR code. Accidently hit the wrong selection the machine locked down. After informing the so called manager hw I strutted me to do it again I said that takes my 1 refill. He rolled his eyes and went back to standing around doing nothing. Failing restaurant just trying to get a buck. Definitely not worth the visit.

Atmosphere: 1

Food: 1

Service: 1

S

Was treated very rude when I was called to pick up the food by a very heavyset black woman. This happened December 22nd 2024 at 11:10am

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Hamburger

Jasmine Luker

I tried to order through the app, I was given an error message stating that I needed to call the store in order to figure out the issue. The women who answered the phone was extremely nasty, and rude. But when I tried to explain to the women what the app was saying she kept cutting me off and starting yelling when I had to raise my voice over hers. I 10/10 do NOT recommend if she is working. I have never had any issues at this store until now.. Straight disrespectful!!!

Atmosphere: 1

Food: 5

Service: 1

veno bankman

Bbq western burger was made to perfection I didn’t have to worry if my fries was hot cause I could feel them thru the bag I only stop at this steak an shake not takin away from the others but I jus went there 2 days in a row and I love to cook good fresh food great energy 💯

Atmosphere: 5

Food: 5

Service: 5

Jim

It's 12:13pm, prime lunchtime... We order, pay, and go to get our drinks and they tell me they have zero tea at the moment. So are these employees really this lazy or is this now something that this location is deciding to drop from the menu.

Atmosphere: 3

Food: 5

Service: 2

Eugene F

Would not recommend this place all together gross…

Atmosphere: 1

Food: 1

Service: 1

Judy Jones

No longer offering table service apparently.
Told to order at kiosk, also told they were out of some things. No drinks other than diet coke available, no onion rings among other things. Didn't stay to eat, decided to go elsewhere. Maybe just a bad day??

Kevin Delaney

This place continues to decline. When I was there Sunday morning, no napkins, no iced teas, several soft drinks flavors were out. The person working the grill had long (beautiful) hair but no head covering or hair net. From the seating area I could see old food under the grill in the kitchen.

Atmosphere: 1

Food: 1

Service: 1

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