Steak 'n Shake

3906 Florida Ave S, Lakeland
(863) 648-1440

Recent Reviews

Brant Roberts

Had too ask for a straw and I had too ask for a fork and had too ask for a spoon ?, and had to back up and ask for a napkins back up again and ask for crackers. Very unpleasant I feel like I been service that ever one just got out of prison, no respect, no morals or work ethics. No respect for the customer. I will never come back to this restaurant ever again.

Atmosphere: 1

Food: 1

Service: 1

Michelle Lee

Their burgers are a little bit greasy

Food: 4

Service: 4

Brice Holley

As always, really good burgers chilli and fries!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Fries, Frisco Melt, French Fries, Thin 'N Crispy Fries, Chili, Patty Melt, Bacon Cheeseburger, Hamburger

Jennifer Reyes

Food was good, but wait was longer than expected through drive through, with only three vehicles in line I waited 15mins.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Frisco Melt, French Fries, Hamburger

A. Russy

This location has excellent customer service. We’ve been through the drive through twice in the last few months, both times treated with the best customer service. Tonight, Jason was working the window. Last time, we had a lovey lady. Both times, very impressed. This location is doing something right! Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Jesse Fortson

No more wait staff? I may have had my last meal from steak n shake today.

Atmosphere: 1

Food: 5

Service: 1

Robert Turner

They have gotten rid of the waitresses and know you have to order your own meal. Personal touch was thrown out the window. Technology!

Atmosphere: 3

Food: 3

Service: 3

emme paul

it was so bussin we couldnt stop squirting everywhere. sorry for the mess

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Fries, Hamburger

Caribbean Princess

Pleasant atmosphere and staff, good service and food.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

Kelsey Barbare

Strange that even the drink machine is automated. The food was not as good as I remember, my bun was stale and covered in grease or butter even though it was just a regular burger.

Atmosphere: 3

Food: 3

Service: 3

james bosetti

They need to use better to go cups for the shakes. Seemed like we were bothering the server when we asked for a bag and to go box...

Atmosphere: 4

Food: 5

Service: 2

Hijinio Leon

Y am I giving it 1star? Because in this establishment the human interaction is prohibited! They make you order trough the kiosk or you can't order.

Atmosphere: 1

Food: 1

Service: 1

Alicia Nowell

I went thru drive thru and burgers were on point last few visits were soggy greasy and I stopped coming but I was in a hurry and they hit a home run great job guys. - very friendly at the window as

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Double Steak Burger and Fries

William Lynch

They have changed the structure of this restaurant. There are no servers any longer. You order at the counter and pick up your food. You must get your own drink and have a QR code to operate the soda machine. Thus us an inconvenience. The food has not changed still pricey. The volume at this store has drastically decreased since Covid. I really do not see this location staying the course much longer.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fries, Frisco Melt, Strawberry

Ken

Great place to relax and the shake was

Atmosphere: 5

Food: 5

Service: 4

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