Subway

2810 Florida Ave S Suite C, Lakeland
(863) 686-7332

Recent Reviews

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Roger Funk

Very poorly run. Night mgr was extremely rude at closing time, and gruffly dictated that i was to leave ,stating they were closing. Its not whether or not you are right. I got into my car and turned the engine on and checked my email messages. The night mgr came out and angrily demanded i rolled my window down as he confronted me. , yelling at me that i could not momentarily park in the parking lot that it was against the rules .I checked the law which states that as long as i occupy my car, as it was idling with the headlights on , i was not illegally parked. I will be discussing my treatment with the owner or head mgr about the disgusting treatment as a customer i received. The food was substandard.

Atmosphere: 1

Food: 1

Service: 1

Penny Thorburn

The food was ok. Bread was fresh & good. The prices were way too high. $35 for 3 middle menu priced subs. I love Subway but not that much.

Atmosphere: 1

Food: 3

Service: 2

Kris Jones

DO NOT ORDER HERE! Poor customer service, no manager on duty! Does not receive orders from app, no refund,! The other day I couldn't get a refund for the cashier adding all items separately instead of a meal! Waste of so much of my time!

Atmosphere: 1

Service: 1

Jeremy Anders

Don’t go here. Food and service were terrible.

Atmosphere: 1

Food: 1

Service: 1

Lois Taylor

Steak & Am. cheese with onions .. not sure how it could be any more meh ?

Atmosphere: 3

Food: 3

Service: 4

Moe Hassler

This is my first review for this subway, but my third bad experience. Yesterday I walked in about 12:00 pm with the employee making a drink for a pick up order. She turned around and very gruffly/rudely said you are going to have to wait a very long time because I have eight orders ahead of you and I am all by myself and walked out to deliver the pick up order. I stood there speechless. Mind you no one was in line and there was only one other person in there eating his sandwich. I finally just walked out dumbfounded. Obviously this employee needs a lesson on customer service and her approach. From the other reviews management is not concerned with making money or keeping their customers coming back. I had a very similar experience once before with her complaining about it would be awhile before she could get to me. She is always rude and impatient with her customers. Had she been kinder and presented the situation differently I would have waited. Or she could have just made my one sandwich since no one was there waiting inside or out for their pick up orders. She should be fired!

Atmosphere: 1

Service: 1

Charles Novick

Don’t typically write reviews but really poor customer service here. I walked in wanting a sandwich and was rejected because she had a mobile order ahead of me which would have been fine if there was an apology, or even a welcome when I came through the door or even a ‘have a good day’ when I left because she said it would take 30 minutes. Really poor service and would recommend the extra 10 minute drive to the subway on 98.

Atmosphere: 1

Service: 1

Steven Felton

Food is good*

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Subs

Justin Hollis

This is the worst subway in the system. It’s not the employees fault. It’s the owners. Was told they weren’t taking orders in person for over an hour today. Corporate needs to get another franchisee in its place.

Service: 1

Lamarcus Carter Jr

Waited 45 minutes with my wife and baby Maddison for a paid online order to be told that there was no order absolutely worst subway experience I have ever witnessed! PEOPLEDO NOT COME TO THIS PLACE ONCE YOU ORDER FROM THIS PLACE YOUR MONEY IS GONE AND YOUR MOST LIKELY NOT EVEN GONNA GET YOUR FOOD THIS LOCATION NEEDS TO SHUT DOWN AND HIRE NEW HELP IMMEDIATELY!!!!!

Atmosphere: 1

Food: 1

Service: 1

Gene Woods

The sandwiches were nasty will never go there

Atmosphere: 1

Food: 1

Service: 1

Mandy Winslow

This subway isn’t the usual one I go to but it was the closest to my house and we decided to get it for dinner. I got there around 9pm and service was slow. One co worker had her children there and was distracted by that when making my sub. Upon exiting, they were quick to lock the door about a half hour before the advertised close time listed on their door and on google. I’ll never come here again as the one closer to mulberry is more friendly, cleaner and better overall.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Subs

cam

Online ordered and they just put whatever on the subs ?

Mario Julian Figueroa

HORRIBLE!!!!!

Marisol Cacharron

We ordered sandwiches and when my husband went to pick them up they were totally wrong. When I called to complain I was told to call a different store to speak with the owner/manager. When I called the other store I was told she was too busy to deal with customer complaints. According to an employee at the store she treats them like dogs and doesn't care about customers. Stay away from this place!

Atmosphere: 1

Food: 1

Service: 1

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