Terrible service, terrible food , they don't take allergies seriously. Never saw a manger like i was told I would after being sent gluten after I ordered off the gluten menu and accidentally ate a part of it . Don't bother going if you have an allergy. Still had to pay $70 for two drinks and one roll and obviously I left angry and hungry .
Laura Morgan
Incredibly disappointed in our experience at Sushi Masa Lakeland. We made an allergy very clear, ordered off the allergy menu, but was served the allergen anyway. A small portion was eaten before noticed. A manager couldn’t even be bothered to come out and check to make sure he was ok. Then had the audacity to bring us a bill. We paid it, but honestly felt like it should’ve been comped considering the potentially fatal mistake made. So we paid $70 and left hungry and and angry. Server was kind and apologetic, but seriously a manager should’ve stepped up.
A B
Love this place!
Lemon Channel
I had a food poisoning right after I ate there. I’m still suffering from stomach pain. Terrible experience: They don’t bring food that I ordered couple things. I usually like eating sushi at the restaurant but this time was bad. The restaurant is nice and clean though Inside restaurant was very noisy.:
Frank Hernandez
If you like sushi, this is a great value. All you can eat for 32 bucks!
Wayne prine
Needs to change the music!!!!!! Eat there all the time, music sucks.
Cristina Hinson
We went as a family and had a great time. The food was fantastic, and our waitress was very nice and accommodating to us. The restaurant was very beautiful on the inside, our kids loved the pink tree in the middle of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Clear Soup, Hibachi, Takoyaki
Bastian Yotta
Good food
Abigail Thrift
Christian was spot on with keeping drinks filled up, gave us everything and more when we asked, very sweet, very generous and very kind. Definitely will be coming back whenever I’m available to and I want him <3
Atmosphere: 5
Food: 5
Service: 5
Sunni DeGracia
Best all you can eat sushi around! Love the concept.
Food was great, and Michael provided great service!!
Atmosphere: 5
Food: 5
Service: 5
Javier DeGracia
All u can eat for a little over $30. Rolls are made to order, so you don't have to wonder if they have been out for hours
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow White Roll, Gyoza, California Roll, Clear Soup, Dragon Roll
linda lawless
Sushi is outstanding! Hibachi is prepared in the kitchen and delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Shrimp, Tuna and Salmon Nigiri
P Flaherty
Decent Sushi! The all you can eat option is worth it. **2024 update: I go so often now because I love it so much, I just noticed i originally rated it at 4 stars. Upgraded to 5 stars! **
Atmosphere: 5
Food: 5
Service: 4
Adam Aziz Markoum
The customer service is very poor , every time I order food and it come with no napkin and silverware I called and my call get directed to a manager which seems like she has zero care
Terrible service, terrible food , they don't take allergies seriously. Never saw a manger like i was told I would after being sent gluten after I ordered off the gluten menu and accidentally ate a part of it . Don't bother going if you have an allergy. Still had to pay $70 for two drinks and one roll and obviously I left angry and hungry .
Incredibly disappointed in our experience at Sushi Masa Lakeland. We made an allergy very clear, ordered off the allergy menu, but was served the allergen anyway. A small portion was eaten before noticed. A manager couldn’t even be bothered to come out and check to make sure he was ok. Then had the audacity to bring us a bill. We paid it, but honestly felt like it should’ve been comped considering the potentially fatal mistake made. So we paid $70 and left hungry and and angry. Server was kind and apologetic, but seriously a manager should’ve stepped up.
Love this place!
I had a food poisoning right after I ate there. I’m still suffering from stomach pain.
Terrible experience:
They don’t bring food that I ordered couple things.
I usually like eating sushi at the restaurant but this time was bad.
The restaurant is nice and clean though
Inside restaurant was very noisy.:
If you like sushi, this is a great value. All you can eat for 32 bucks!
Needs to change the music!!!!!! Eat there all the time, music sucks.
We went as a family and had a great time. The food was fantastic, and our waitress was very nice and accommodating to us. The restaurant was very beautiful on the inside, our kids loved the pink tree in the middle of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Clear Soup, Hibachi, Takoyaki
Good food
Christian was spot on with keeping drinks filled up, gave us everything and more when we asked, very sweet, very generous and very kind. Definitely will be coming back whenever I’m available to and I want him <3
Atmosphere: 5
Food: 5
Service: 5
Best all you can eat sushi around! Love the concept.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great, and Michael provided great service!!
Atmosphere: 5
Food: 5
Service: 5
All u can eat for a little over $30. Rolls are made to order, so you don't have to wonder if they have been out for hours
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow White Roll, Gyoza, California Roll, Clear Soup, Dragon Roll
Sushi is outstanding! Hibachi is prepared in the kitchen and delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Shrimp, Tuna and Salmon Nigiri
Decent Sushi! The all you can eat option is worth it. **2024 update: I go so often now because I love it so much, I just noticed i originally rated it at 4 stars. Upgraded to 5 stars! **
Atmosphere: 5
Food: 5
Service: 4
The customer service is very poor , every time I order food and it come with no napkin and silverware
I called and my call get directed to a manager which seems like she has zero care
Loading...