This place is ridiculous. I just left there. I ordered Buffalo Ranch fries. Got to my car and looked at the fries and they were covered in Buffalo sauce and one little dot of ranch. So I went back in to ask for ranch and told them they only put one dot of ranch on it, he got an attitude and also charged me for the ranch. I should not have to pay for ranch because they originally didn't do their jobs.
Atmosphere: 1
Food: 1
Service: 1
hannah Kirchon
Absolutely
Service: 1
Kayy Yoshie
If I could give this place negative stars i would. First of all the guy with twist and bleached hair was telling everyone the wait time was 1 hour and 30 minutes. I had placed a online order. One of the employees, she was white with clear glasses and red hair. Had mentioned something about it being mandatory for her to have a 30 minute break due to minor Labor laws. The manager or guy with a collared shirt had then started yelling at her saying “honestly if you want to get sent home keep it up” just completely embarrassing her and screaming at her, he allowed her to go on break. I then waited a extra 15 minutes for my food. I walked outside to see that same employee sitting outside crying on the phone. I will not be returning here. If this is how you guys allow your manager’s to treat your employees i wouldn’t tolerate that. He was beyond disrespectful to his staff and customers. Why keep these kinds of people employed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Charisse Washington
Total and complete TRASH! The wings was hard. The fries was hard… First and last time going to Wing Stop ANYWHERE.
Atmosphere: 1
Food: 1
Service: 1
Christa Morse
The food and service are good. Only issue is the place is not super clean and they messed up our fries as I had asked for cajun seasoned fries, and it ended up being regular.
Elizabeth Diaz
Very good, good treatment and fast, I really liked
Service: 5
Collins Gecaria
Oommggg Yesterday I had the worst experience here. The staff was rude all because I wanted all flats which I paid for and they gave me such a hard time and I drove over 25 mins to come there. I have been there before and had a GREAT EXPERIENCE (older gentleman as manager and staff). I asked for extra crispy wings and she told me they are already crispy which they weren’t. But they argued with me about what I paid for. My food was over $30 and they tried to embarrass me and keep saying my card was declined. No sweetie I just got paid run it again. They need better training and customer service the crew who was there Friday March 15, 2024 around 5-6 pm.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings, Bonein Wings 10
Jacquelyn Allsworth
I sat there for 30 minutes after the man asked for my name and I told him , just for him to walk away and not come back , just for the guy to call ny name and my food had just been SITTING ON THE COUNTER BEHIND THE REGISTER FOR 30 MINUTES. THIS PLACE IS ABSOLUTE
Atmosphere: 1
Food: 1
Service: 1
Peggy Enzor
The greatest loved the veggie sticks.Parking: GreatKid-friendliness: Kids will love itWheelchair accessibility: Doors are big enough for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Honey Mustard
ayron m
Very kind staff, appearance is clean and staff work hard. They even worked on getting ice when the ice wasn’t working, great store, great food.
Ordered 20 wings and had a promo code for 5 dollars off and would not take it because they were busy. I will not return.
Atmosphere: 1
Food: 2
Service: 1
Brittany Celeste
Took a while to get the food which is no big deal, but the food was not very good. Ordered French fries with extra seasoning and they had none, not even salt. They were all stuck together more like one giant fry. Chicken is overcooked. The sauce is actually pretty good but the dry rubs don’t taste like anything. Go to Buffalo Wild Wings.
Atmosphere: 5
Food: 2
Service: 4
Annette Hooker
I never write reviews but I guess they can’t answer a phone I’ll just write it. One forgot some of our order then my sons starts eating when he pulls a glove out of his mouth. How disgusting
4EVR
This place is disgusting I don't know how this place is still open still!The health inspector needs to come to this location the workers don't use gloves when handling food, there bugs flying around where the drinks are at and the customer service is trash the workers seem like they hate working.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings
Muriel Jones
At this particular location, If you order through Uber Eats, this location requires the Uber Eats driver to fill your drink order instead of a Wingstop employee. I am not sure if other delivery services are required to fill the drink order at this location. Much appreciation to the Uber Eats driver that provided this important information. If this is a practice at Wingstop on Highway 98 in Lakeland -- please stop! Filling a drink order is not the responsibility of a food delivery service driver.
This place is ridiculous. I just left there. I ordered Buffalo Ranch fries. Got to my car and looked at the fries and they were covered in Buffalo sauce and one little dot of ranch. So I went back in to ask for ranch and told them they only put one dot of ranch on it, he got an attitude and also charged me for the ranch. I should not have to pay for ranch because they originally didn't do their jobs.
Atmosphere: 1
Food: 1
Service: 1
Absolutely
Service: 1
If I could give this place negative stars i would. First of all the guy with twist and bleached hair was telling everyone the wait time was 1 hour and 30 minutes. I had placed a online order. One of the employees, she was white with clear glasses and red hair. Had mentioned something about it being mandatory for her to have a 30 minute break due to minor Labor laws. The manager or guy with a collared shirt had then started yelling at her saying “honestly if you want to get sent home keep it up” just completely embarrassing her and screaming at her, he allowed her to go on break. I then waited a extra 15 minutes for my food. I walked outside to see that same employee sitting outside crying on the phone. I will not be returning here. If this is how you guys allow your manager’s to treat your employees i wouldn’t tolerate that. He was beyond disrespectful to his staff and customers. Why keep these kinds of people employed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Total and complete TRASH! The wings was hard. The fries was hard… First and last time going to Wing Stop ANYWHERE.
Atmosphere: 1
Food: 1
Service: 1
The food and service are good. Only issue is the place is not super clean and they messed up our fries as I had asked for cajun seasoned fries, and it ended up being regular.
Very good, good treatment and fast, I really liked
Service: 5
Oommggg Yesterday I had the worst experience here. The staff was rude all because I wanted all flats which I paid for and they gave me such a hard time and I drove over 25 mins to come there. I have been there before and had a GREAT EXPERIENCE (older gentleman as manager and staff). I asked for extra crispy wings and she told me they are already crispy which they weren’t. But they argued with me about what I paid for. My food was over $30 and they tried to embarrass me and keep saying my card was declined. No sweetie I just got paid run it again. They need better training and customer service the crew who was there Friday March 15, 2024 around 5-6 pm.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings, Bonein Wings 10
I sat there for 30 minutes after the man asked for my name and I told him , just for him to walk away and not come back , just for the guy to call ny name and my food had just been SITTING ON THE COUNTER BEHIND THE REGISTER FOR 30 MINUTES. THIS PLACE IS ABSOLUTE
Atmosphere: 1
Food: 1
Service: 1
The greatest loved the veggie sticks.Parking: GreatKid-friendliness: Kids will love itWheelchair accessibility: Doors are big enough for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Honey Mustard
Very kind staff, appearance is clean and staff work hard. They even worked on getting ice when the ice wasn’t working, great store, great food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 20 wings and had a promo code for 5 dollars off and would not take it because they were busy. I will not return.
Atmosphere: 1
Food: 2
Service: 1
Took a while to get the food which is no big deal, but the food was not very good. Ordered French fries with extra seasoning and they had none, not even salt. They were all stuck together more like one giant fry. Chicken is overcooked. The sauce is actually pretty good but the dry rubs don’t taste like anything. Go to Buffalo Wild Wings.
Atmosphere: 5
Food: 2
Service: 4
I never write reviews but I guess they can’t answer a phone I’ll just write it. One forgot some of our order then my sons starts eating when he pulls a glove out of his mouth. How disgusting
This place is disgusting I don't know how this place is still open still!The health inspector needs to come to this location the workers don't use gloves when handling food, there bugs flying around where the drinks are at and the customer service is trash the workers seem like they hate working.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings
At this particular location, If you order through Uber Eats, this location requires the Uber Eats driver to fill your drink order instead of a Wingstop employee. I am not sure if other delivery services are required to fill the drink order at this location. Much appreciation to the Uber Eats driver that provided this important information. If this is a practice at Wingstop on Highway 98 in Lakeland -- please stop! Filling a drink order is not the responsibility of a food delivery service driver.
Service: 1