Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
John Ryker
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Brenda Gustafson
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
Update: I’m not blaming the employees I just said they were clueless why I didn’t say anything about them. I can’t believe I point out a discrepancy in pricing but I get snarky comments. I hope these commenters never get financially ripped off and no one listens.
noemy smith
This was my first time ordering wings here. Will never be back. The wings were cold, hard not freshly done. They were tasteless and the frieds dead, stale. I will never be back.
Atmosphere: 3
Food: 1
Service: 3
Dalton Coste
Overcooked chicken. Waste of your time, just go to the north side location instead. The amount of time you’re gonna be waiting here, you can get to the other one and back home.
Nothing like ordering online. Getting there 20 mins later. Then having to wait an additional 45 mins. Wouldn’t have been so bad if I didn’t watch 7 other people get free drinks for their wait. While nothing for me and when I said something the lady was like we’re really busy. Yeah I know I’ve been here 45 mins!!! Couldn’t even put the cheese on my fries. North Lakeland is way better.
Atmosphere: 1
Food: 3
Service: 1
Chrissy Hardwick Taylor
Every time I go here food is hot and fresh. Customer service is spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Jana Craven
It was ok, I thought the place was a bit dirty. There is no place to throw away garbage .
Atmosphere: 2
Food: 2
Service: 2
Mel Craven
Sit down service took a while. Busy place, lots of take-out and door dash.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Laura Striker
Ordered food from the website. DoorDash cancelled the order after it was picked up. DoorDash blamed wingstop, and wingstop blamed DoorDash. No one took responsibility for the cancelled order, but they sure took my money. We placed a second order and it was received but the amount of sauce on the wings made them inedible. I was charged for BOTH orders and have not been able to get my money back for the cancelled order. Filing a fraud claim with my bank now. I will NEVER order from them again.
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless Update: I’m not blaming the employees I just said they were clueless why I didn’t say anything about them. I can’t believe I point out a discrepancy in pricing but I get snarky comments. I hope these commenters never get financially ripped off and no one listens.
This was my first time ordering wings here. Will never be back. The wings were cold, hard not freshly done. They were tasteless and the frieds dead, stale. I will never be back.
Atmosphere: 3
Food: 1
Service: 3
Overcooked chicken. Waste of your time, just go to the north side location instead. The amount of time you’re gonna be waiting here, you can get to the other one and back home.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nothing like ordering online. Getting there 20 mins later. Then having to wait an additional 45 mins. Wouldn’t have been so bad if I didn’t watch 7 other people get free drinks for their wait. While nothing for me and when I said something the lady was like we’re really busy. Yeah I know I’ve been here 45 mins!!!
Couldn’t even put the cheese on my fries. North Lakeland is way better.
Atmosphere: 1
Food: 3
Service: 1
Every time I go here food is hot and fresh. Customer service is spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
It was ok, I thought the place was a bit dirty. There is no place to throw away garbage .
Atmosphere: 2
Food: 2
Service: 2
Sit down service took a while. Busy place, lots of take-out and door dash.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Ordered food from the website. DoorDash cancelled the order after it was picked up. DoorDash blamed wingstop, and wingstop blamed DoorDash. No one took responsibility for the cancelled order, but they sure took my money. We placed a second order and it was received but the amount of sauce on the wings made them inedible. I was charged for BOTH orders and have not been able to get my money back for the cancelled order. Filing a fraud claim with my bank now. I will NEVER order from them again.
Food: 1
Service: 1
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