I'm leaving this review for Yasin. They always get my order correct, exceeding expectation, and it's always ready fast. Yasin is always very kind, providing excellent service, deserving recognition. Please forward this to management.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza, Pepperoni Pizza, Pizzas Wings, Extra Large New York Style Pizza
Isabella Cognalio
Advertised coupon 1 topping 9.99. Papa John's-no that's unavailable. We have a 3 topping for $40. How disappointing in this sad business model. You would think on the principal of a 1 topping made by a PJohns this is nor unusual. It's actually live and running! They have no clue. The manager who is accountable for updates is not. Fired! Sacrifices your time, energy, and should be fired immediately. Run Forest far from PJohns. Waste of a franchise not handled properly or correctly. Papa John's can thank the reviews on this location for many never ordering another pizza from this lack of a better word: a corporate identity claiming anything pizza. Papa John's should close this store and bottle a pizza in the Atlantic with a note: "We are incapable of running a corporate pizza chain, order elsewhere. Thank you regarding our lack thereof, Papa Johns!"
Atmosphere: 1
Food: 1
Service: 1
Cynthia Fernandez
Order from here often because it’s the closest to home. They can’t get it right. We often have to slice the pizza at home with a knife because they hardly sliced it. We had to stop ordering the garlic flavor crust because they would put so much sauce it would be saggy, same as the wings. We told the manager this before but still pretty bad. Here is a picture of the back of my pizza that I had to slice properly at home.
Nayeli at the front counter was super sweet. She greeted me with a smile and said welcome in. Also, the pizza was super delicious. Thank you for your kindness Nayeli, it goes a long way...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Deon “The Urban Skeptic” Marshall
NY style pizza is top tier for franchise pizza joints, attentive staff
Atmosphere: 3
Food: 4
Service: 3
Ro Green
I would give this store a zero star but I had no option to do so first off I wasn’t aware that there is an “answering service that gives customers misleading information and then the store didn’t even attempt to accommodate me for THEIR mistake and HORRIBLE CUSTOMER SERVICE so I had to cancel my order that I waited 45 minutes for and didn’t get to feed my guest! This is the worst service I’ve ever gotten and the store “manager” didn’t even get on the phone to help in any way shape or form. I will NEVER order from this place again. Worst store ever I will be contacting corporate.
Nikkolette Logel
Elsa was great! I had a very complicated order and she was more than helpful and helped me figure out how to get my pizza that I wanted
Atmosphere: 5
Food: 5
Service: 5
T D
The absolute BEST Papa John’s location I’ve ever been to! Customer service is friendly and professional. Food is always made to perfection. This has become my new “go to” place for pizza. The manager and staff take pride in their work and it definitely shows! Even though this location is out of my way, I will continue to come to Lantana.
Customer service was outstanding tonight! Due to a mistake on my part the order I placed was cancelled. When I called to find out why my kids weren’t biting into cheesy goodness after over an hour- I immediately asked for a refund. But Herod was soooo helpful and patient with updating my account info and resubmitting my order. I didn’t have to cook Yayyyy!!! Thanks for your help!!!
Atmosphere: 5
Food: 5
Service: 5
Mz Bnx
Customer service was outstanding tonight! Due to a mistake on my part the order I placed was cancelled. When I called to find out why my kids weren’t biting into cheesy goodness after over an hour- I immediately asked for a refund. But Herod was soooo helpful and patient with updating my account info and resubmitting my order. I didn’t have to cook Yayyyy!!! Thanks for your help!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Cuevas
ordered a simple papadia sandwich at 11:08. It's 12:30 am, have been on hold to cancel the order for 10 minutes. This is absolutely unacceptable. The store doesnt close until 2:15 am and they are NOT busy at all.
Service: 1
Lilian C. Alvarado P
I placed an order by phone and it took an hour and 10 minutes and it didn't come, I called again and they said it was sent to the wrong address, so I waited 10 minutes and it never really came. Irresponsible, do not offer services that you are not capable of fulfilling. This time very disappointed
Atmosphere: 1
Food: 1
Service: 1
Jaime Gonzalez
Been on the phone for 50 minutes guy get on phone says wait ten min still on the phone trying to cancel order due to being out of state and manager won’t even answer phone poor leadership absolutely pathetic disappointing. And unacceptable all it takes one minute to answer the call
I'm leaving this review for Yasin. They always get my order correct, exceeding expectation, and it's always ready fast. Yasin is always very kind, providing excellent service, deserving recognition. Please forward this to management.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza, Pepperoni Pizza, Pizzas Wings, Extra Large New York Style Pizza
Advertised coupon 1 topping 9.99. Papa John's-no that's unavailable. We have a 3 topping for $40.
How disappointing in this sad business model.
You would think on the principal of a 1 topping made by a PJohns this is nor unusual. It's actually live and running!
They have no clue. The manager who is accountable for updates is not. Fired!
Sacrifices your time, energy, and should be fired immediately.
Run Forest far from PJohns.
Waste of a franchise not handled properly or correctly. Papa John's can thank the reviews on this location for many never ordering another pizza from this lack of a better word: a corporate identity claiming anything pizza. Papa John's should close this store and bottle a pizza in the Atlantic with a note: "We are incapable of running a corporate pizza chain, order elsewhere. Thank you regarding our lack thereof, Papa Johns!"
Atmosphere: 1
Food: 1
Service: 1
Order from here often because it’s the closest to home. They can’t get it right. We often have to slice the pizza at home with a knife because they hardly sliced it. We had to stop ordering the garlic flavor crust because they would put so much sauce it would be saggy, same as the wings. We told the manager this before but still pretty bad. Here is a picture of the back of my pizza that I had to slice properly at home.
Food: 2
Service: 1
Best fast food pizza in Lantana
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Kids love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza, Pizzas Wings
Nayeli at the front counter was super sweet. She greeted me with a smile and said welcome in. Also, the pizza was super delicious. Thank you for your kindness Nayeli, it goes a long way...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
NY style pizza is top tier for franchise pizza joints, attentive staff
Atmosphere: 3
Food: 4
Service: 3
I would give this store a zero star but I had no option to do so first off I wasn’t aware that there is an “answering service that gives customers misleading information and then the store didn’t even attempt to accommodate me for THEIR mistake and HORRIBLE CUSTOMER SERVICE so I had to cancel my order that I waited 45 minutes for and didn’t get to feed my guest! This is the worst service I’ve ever gotten and the store “manager” didn’t even get on the phone to help in any way shape or form. I will NEVER order from this place again. Worst store ever I will be contacting corporate.
Elsa was great! I had a very complicated order and she was more than helpful and helped me figure out how to get my pizza that I wanted
Atmosphere: 5
Food: 5
Service: 5
The absolute BEST Papa John’s location I’ve ever been to! Customer service is friendly and professional. Food is always made to perfection. This has become my new “go to” place for pizza. The manager and staff take pride in their work and it definitely shows! Even though this location is out of my way, I will continue to come to Lantana.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service was outstanding tonight! Due to a mistake on my part the order I placed was cancelled. When I called to find out why my kids weren’t biting into cheesy goodness after over an hour- I immediately asked for a refund. But Herod was soooo helpful and patient with updating my account info and resubmitting my order. I didn’t have to cook Yayyyy!!! Thanks for your help!!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was outstanding tonight! Due to a mistake on my part the order I placed was cancelled. When I called to find out why my kids weren’t biting into cheesy goodness after over an hour- I immediately asked for a refund. But Herod was soooo helpful and patient with updating my account info and resubmitting my order. I didn’t have to cook Yayyyy!!! Thanks for your help!!!
Atmosphere: 5
Food: 5
Service: 5
ordered a simple papadia sandwich at 11:08. It's 12:30 am, have been on hold to cancel the order for 10 minutes. This is absolutely unacceptable. The store doesnt close until 2:15 am and they are NOT busy at all.
Service: 1
I placed an order by phone and it took an hour and 10 minutes and it didn't come, I called again and they said it was sent to the wrong address, so I waited 10 minutes and it never really came.
Irresponsible, do not offer services that you are not capable of fulfilling.
This time very disappointed
Atmosphere: 1
Food: 1
Service: 1
Been on the phone for 50 minutes guy get on phone says wait ten min still on the phone trying to cancel order due to being out of state and manager won’t even answer phone poor leadership absolutely pathetic disappointing. And unacceptable all it takes one minute to answer the call
Service: 1
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