Pulled into the drive threw Christmas to get some food and I was rudely told I am not serving u by one of the staff he had long hair and was confused if it was a woman he/she was very rude and should not be working for this organization I pulled in and told I'm not being served
Samantha Fantuzzi
My husband and I placed an online order and they completely messed our order up, missing some of our order AND won't answer the phone when trying to call to explain to them the situation.
Food: 5
Service: 1
Paola Lluberes
The food is good, but the service is too slow. It's even worse if you order through apps like Uber Eats or DoorDash; the wait is ridiculously long for the delivery drivers.
Atmosphere: 2
Food: 4
Service: 1
loren bass
Not sure why I was asked to go to the other window after placing my order and paying, it was inconvenient and my wait was long but my food was fresh.
Atmosphere: 1
Food: 4
Service: 1
tara bradshaw
Good value.
Food: 4
Service: 5
Destinii Gayle
Waited about 30 minutes for our food . All the employees were doing was talking and on there phones . Left the drive through and find out they only gave us the burger and no fries ( it was supposed to be a meal) and after waiting 30 minutes we weren’t going back to complain . We will never come during night shift again .
Billybob
A little slow but they seemed to be working hard.
Atmosphere: 3
Food: 4
Service: 4
Zuhg Zuhg
Tasty burgers - definitely worth a visit
Atmosphere: 5
Food: 5
Service: 5
Jesse Morris
Was visiting family in Lady Lake and we got to the hotel late, ordered food from here to try and feed my son as it was just about the only thing open. These people sent me a double cheesburger with literally nothing on it, no cheese no toppings no nothing. Just buns and two burger patties. Yall know what you did, you should think about other people or who you might be serving. Was just trying to feed my kid while outta town. Yall so bad for that, people do not care at all or think how they'd like to be treated. I see stuff like this way too often using delivery services and it's getting old. Get a different job if don't like it, but don't mess with people's food and money. Treat people how you'd like to be treated. Would give negative 5 stars if I could to yall sorry lazy ah. Also, no it's not ubereats or doordash's fault, they shouldn't have to be opening everyone burger wrappers and what not to check for this, these workers just don't think its gonna come back so they do use their laziest work ethic and probably think its funny while doing it. Got to fire the whole team and start from scratch with a manger that has half the brain of the one here.
Atmosphere: 1
Food: 1
Service: 1
Dazey Hawley
I came here today to get my order fixed. They wouldn't fix it and they shut the door in me. I went around to reorder and they still didn't get it right. When I was trying to hand the man my card to pay he shut the window on me. They were very rude and very impolite.
Spicy chicken has been old last couple times I went
Atmosphere: 5
Food: 3
Service: 5
Karen Carbone
Service is terrible, if you’re not going through the drive thru. If you try to order on app or get delivery they will mess up your order, and won’t give it to you on time! I moved to the area two years ago ordered online twice and both times my order was late and wrong. So I avoided the location, thinking it was a bad one. I recently tried them again, using their drive thru a couple times and had no issue with my order. I was happy they appeared to have gotten better. Until today when I ordered off of their app and got a completely different experience. They apparently assumed I was a door dash driver, they told me so after they made me drive around to serve the customer behind me first, even though they already had my order ready, they claimed. So, why did I have to drive around? Well I guess the car behind me was more special than me for some reason… I drive around and finally get my order. When I asked for ketchup the lady then realized I wasn’t a delivery driver and seemed to try to apologize telling me I should have gone through the drive thru, even though I went into the line the sign pointed to go to for app orders. Then she shut the window in my face without giving me ketchup. I got out of my car to reach the window to knock, got ketchup, left and got home to see that my order was missing items! They didn’t change, they’re just only good if you go thru their drive through directly…
Atmosphere: 1
Food: 3
Service: 1
Ryan Stewart
Worst checkers in America
Atmosphere: 1
Food: 1
Service: 1
Joshua Glasser
When going through the drive through, it should not take 30 minutes
Atmosphere: 2
Food: 3
Service: 2
Miguel Cadiz
I love this location.. food made fresh and employees are soo nice
Pulled into the drive threw Christmas to get some food and I was rudely told I am not serving u by one of the staff he had long hair and was confused if it was a woman he/she was very rude and should not be working for this organization I pulled in and told I'm not being served
My husband and I placed an online order and they completely messed our order up, missing some of our order AND won't answer the phone when trying to call to explain to them the situation.
Food: 5
Service: 1
The food is good, but the service is too slow. It's even worse if you order through apps like Uber Eats or DoorDash; the wait is ridiculously long for the delivery drivers.
Atmosphere: 2
Food: 4
Service: 1
Not sure why I was asked to go to the other window after placing my order and paying, it was inconvenient and my wait was long but my food was fresh.
Atmosphere: 1
Food: 4
Service: 1
Good value.
Food: 4
Service: 5
Waited about 30 minutes for our food . All the employees were doing was talking and on there phones . Left the drive through and find out they only gave us the burger and no fries ( it was supposed to be a meal) and after waiting 30 minutes we weren’t going back to complain . We will never come during night shift again .
A little slow but they seemed to be working hard.
Atmosphere: 3
Food: 4
Service: 4
Tasty burgers - definitely worth a visit
Atmosphere: 5
Food: 5
Service: 5
Was visiting family in Lady Lake and we got to the hotel late, ordered food from here to try and feed my son as it was just about the only thing open. These people sent me a double cheesburger with literally nothing on it, no cheese no toppings no nothing. Just buns and two burger patties. Yall know what you did, you should think about other people or who you might be serving. Was just trying to feed my kid while outta town. Yall so bad for that, people do not care at all or think how they'd like to be treated. I see stuff like this way too often using delivery services and it's getting old. Get a different job if don't like it, but don't mess with people's food and money. Treat people how you'd like to be treated. Would give negative 5 stars if I could to yall sorry lazy ah. Also, no it's not ubereats or doordash's fault, they shouldn't have to be opening everyone burger wrappers and what not to check for this, these workers just don't think its gonna come back so they do use their laziest work ethic and probably think its funny while doing it. Got to fire the whole team and start from scratch with a manger that has half the brain of the one here.
Atmosphere: 1
Food: 1
Service: 1
I came here today to get my order fixed. They wouldn't fix it and they shut the door in me. I went around to reorder and they still didn't get it right. When I was trying to hand the man my card to pay he shut the window on me. They were very rude and very impolite.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Spicy chicken has been old last couple times I went
Atmosphere: 5
Food: 3
Service: 5
Service is terrible, if you’re not going through the drive thru. If you try to order on app or get delivery they will mess up your order, and won’t give it to you on time! I moved to the area two years ago ordered online twice and both times my order was late and wrong. So I avoided the location, thinking it was a bad one. I recently tried them again, using their drive thru a couple times and had no issue with my order. I was happy they appeared to have gotten better. Until today when I ordered off of their app and got a completely different experience. They apparently assumed I was a door dash driver, they told me so after they made me drive around to serve the customer behind me first, even though they already had my order ready, they claimed. So, why did I have to drive around? Well I guess the car behind me was more special than me for some reason… I drive around and finally get my order. When I asked for ketchup the lady then realized I wasn’t a delivery driver and seemed to try to apologize telling me I should have gone through the drive thru, even though I went into the line the sign pointed to go to for app orders. Then she shut the window in my face without giving me ketchup. I got out of my car to reach the window to knock, got ketchup, left and got home to see that my order was missing items! They didn’t change, they’re just only good if you go thru their drive through directly…
Atmosphere: 1
Food: 3
Service: 1
Worst checkers in America
Atmosphere: 1
Food: 1
Service: 1
When going through the drive through, it should not take 30 minutes
Atmosphere: 2
Food: 3
Service: 2
I love this location.. food made fresh and employees are soo nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon BBQ Mother Cruncher, Fry-Seasoned Tenders Combo
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