Ordered online. They toasted the whole sandwich, lettuce, tomatoes, and everything. Completely disgusting. Wilted lettuce, hot tomatoes, no texture, just a slimy mess.
dan couse
Worst experience possible. Not greeted when entering. Stood at register waiting for 5 minutes with zero acknowledgement while 3 staff members stood there talking among themselves making other sandwiches. Absolutely zero interaction. Not even will be with you in a minute. Horrible people.
Atmosphere: 1
Food: 1
Service: 1
Lisa Robinson
I love firehouse subs! The engineer is awesome fully loaded
Atmosphere: 5
Food: 5
Service: 5
Troy Ewing
Nasty Customer Service. Worst I've dealt with for awhile. ALL FOUR seemed miserable. Lost my sub as well. No GREETINGS. Lame here
taylor atkinson
Service was absolutely terrible. My food is now cold taking it home. I was waiting in there for about 15 minutes on my food and no one told me it was ready. Not happy.
Atmosphere: 1
Food: 2
Service: 1
Heather Larr
First walked in the door greeted by attitude. We went to order our food and lady was rude. I asked the person making my sandwich to get it without Mayo and she glared at me. The whole time she was making the food she was glaring at us. I was not happy with the service or the attitude. They are in customer service you need to act like it. I get having a bad day but dont take it out on your customers. Those ladies should not be working there. I will not be coming back.
Atmosphere: 1
Food: 3
Service: 1
Nikki Larr
Will not come back to this location we where not greated at all when we went to the register to order she stood there with a scowel on her face the whole time pure adittude she was being pushy and nasty the whole time then a gentleman came in asked for a little more sauce she grabbed it and slammed in down on the counter and glared at him then rolled her eyes then he asked for a manager she came out and then she tried to say she wasn't being rude so I politely told the manager oh no no she was very nasty to him this place has terrible service the worst ive ever seen. The fact ever worker was rude and nasty to everyone that came in I will not come back or recommend coming here ever unless they get ride of these people because that is not okay to be running an establishment where your soul purpose is customer service and allowing people to treat customers the way that they just did is disgusting Behavior
Atmosphere: 1
Food: 5
Service: 1
Stacy Jenkins
Fast service, accuracy of order and overall great sandwiches
Atmosphere: 5
Food: 5
Service: 5
Chris a Quality guy
They paid attention to detail The food tasted fresh The restaurant was spotless and the firefighting paraphernalia and pictures were intriguing
JwnGaming
Use to be good. Now you have to wait 20 before they even start making food.
Ordered online. They toasted the whole sandwich, lettuce, tomatoes, and everything. Completely disgusting. Wilted lettuce, hot tomatoes, no texture, just a slimy mess.
Worst experience possible. Not greeted when entering. Stood at register waiting for 5 minutes with zero acknowledgement while 3 staff members stood there talking among themselves making other sandwiches. Absolutely zero interaction. Not even will be with you in a minute. Horrible people.
Atmosphere: 1
Food: 1
Service: 1
I love firehouse subs! The engineer is awesome fully loaded
Atmosphere: 5
Food: 5
Service: 5
Nasty Customer Service. Worst I've dealt with for awhile. ALL FOUR seemed miserable. Lost my sub as well. No GREETINGS. Lame here
Service was absolutely terrible. My food is now cold taking it home. I was waiting in there for about 15 minutes on my food and no one told me it was ready. Not happy.
Atmosphere: 1
Food: 2
Service: 1
First walked in the door greeted by attitude. We went to order our food and lady was rude. I asked the person making my sandwich to get it without Mayo and she glared at me. The whole time she was making the food she was glaring at us. I was not happy with the service or the attitude. They are in customer service you need to act like it. I get having a bad day but dont take it out on your customers. Those ladies should not be working there. I will not be coming back.
Atmosphere: 1
Food: 3
Service: 1
Will not come back to this location we where not greated at all when we went to the register to order she stood there with a scowel on her face the whole time pure adittude she was being pushy and nasty the whole time then a gentleman came in asked for a little more sauce she grabbed it and slammed in down on the counter and glared at him then rolled her eyes then he asked for a manager she came out and then she tried to say she wasn't being rude so I politely told the manager oh no no she was very nasty to him this place has terrible service the worst ive ever seen. The fact ever worker was rude and nasty to everyone that came in I will not come back or recommend coming here ever unless they get ride of these people because that is not okay to be running an establishment where your soul purpose is customer service and allowing people to treat customers the way that they just did is disgusting Behavior
Atmosphere: 1
Food: 5
Service: 1
Fast service, accuracy of order and overall great sandwiches
Atmosphere: 5
Food: 5
Service: 5
They paid attention to detail
The food tasted fresh
The restaurant was spotless and the firefighting paraphernalia and pictures were intriguing
Use to be good. Now you have to wait 20 before they even start making food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Convenient to Home. Items exactly as ordered. Minimal wait. Store was clean, Staff was happy. Food was great. We are pleased.
Atmosphere: 5
Food: 5
Service: 5
Used the app. Very easy and quick. Pick up was great. Food was hot and great.
Atmosphere: 5
Food: 5
Service: 5
Was tasty, fresh and fast service.
Atmosphere: 5
Food: 5
Service: 5
No bun…delicious Steamer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer
fresh hot sub sandwiches, always a taste treat
Atmosphere: 5
Food: 5
Service: 5
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