I will readily admit these people ticked me off one time before, but I had a tremendously friendly experience with my most recent order and it should be noted.
Food: 4
Service: 5
neyla cuellar
It saddens me that this is the only Chipotle closest to me. Every time I go, there are specific employees who love to skimp on portions and have the rudest attitudes. They make it seem like I’m the biggest bother on the planet. It’s crazy that I even gave this location another chance after my brother found a bug deep in his bowl!
Bridgette Hierrezuelo
I never go out my way to write review but I’m writing this one. I came to this location after work and saw one girl working the front along with coworkers in the back working. The girl in the front, Natalie? Nathalie? I believe if I spelt that right. Working 2/23 around 7pm? Yea she’s a great worker. She handled customers smoothly. Made the food, checked customers out, changed her gloves, and went right back to the next customer. With a smile on her face and no agitation of the rush. I’ve grown in a business before and i currently own a business, and I have to say this employee will make it FAR in whatever field she wants to be in. I think food services need to appreciate employees like this, makes you happy to be there. I’d love to leave her a tip, but i know it’s split amongst everyone. I hope life blesses her in better ways, Chipotle needs to give her a raise!!!
Service: 5
AutistiCat Foodie
Chipotle is always and healthier option and they have Sofritas which is vegetarian meat. Yummy!
Food: 5
Service: 5
Greg (bestplayeryo)
The food was as expected, just lacked some of the seasoning or salt, somethin. The customer service was astonishingly horrible the lady was talking to her friend and holding up the line and after my friend ordered she started l speaking Spanish and laughing at her. I think its the area but this place has gone down hilll its sad,
Atmosphere: 1
Food: 4
Service: 1
Elba Osorio
Last night I visited Chipotle because I was arriving from a trip. The service was terrible. They served the rice, beans, and chicken, then the employees started chatting amongst themselves and left our plates waiting for a very long time. There were three of us, and no one apologized or anything. There was no line, it wasn't like they were full. They finally finished serving us, and the food was cold and tasteless. They forgot the salt on everything! I asked for extra cheese outside of the meal, and they only gave me half of it. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Luis Arroyo
Stopped by Chipotle around 12pm today and had a great experience. The place was clean, the food was fresh, and the staff was very friendly. Everything moved quickly even during lunch time. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Lorena Rodriguez
👎🏼
Service: 1
Tim k
I can only speak to the online ordering and drive-thru experience. I am not a fan of online ordering because it is usually tedious in order to get the product you want. Chipotle's process could be streamlined some to eliminate routing me through duplicate requests for the location I want to order food at. I didn't like the fact that it forced me to save a credit card to place the order. The drive-thru is not for placing orders. It is only for picking up food. The assigned pickup time appears to useless as my order hadn't even been made yet. To the credit of the person at the drive-thru window, they did say they would start my order immediately.and did so in a pleasant manner. I used to love eating at Chipotle and thought the food was a step above the ordinary and looked forward to going there. I stopped eating there about 15 years ago because they were having continual problems getting produce that was sage for consumption. This first time back was disappointing because my burrito tasted blase so I am assuming an ingredient has occurred. I think they no longer season the rice. I did notice that they still wrap it in a way that doesn't allow for a sample of each ingredient in every bite. The exterior of the building and parking lot look immaculate and the one person we met was pleasant and professional. I doubt I will be returning before another 15 years have passed.
Atmosphere: 3
Food: 3
Service: 3
Stephen Rios
I had a very pleasant experience here at Chipotle in Lehigh. I got a burrito with chicken, white rice and pink beans, peppers, queso, cheese, tomatoes and I was very happy with the taste of everything. It’s not as bad as the reviews tell it to be.
Very disappointed. I ordered a steak bowl and the meat tasted very old and unpleasant. There were bits inside that looked and felt like marble or gristle, which made it impossible to eat. It was a complete waste of money, and I had to throw the food away. This experience was unacceptable, and I will not be returning to this location again.
Atmosphere: 1
Food: 1
Service: 1
Kattheryne Ibáñez
The place really needs to clean, clean, clean. Floor, walls, restrooms !!!!!!
Atmosphere: 3
Food: 4
Service: 3
Josh Weathers
Horribly understaffed portions are fit for a mouse. Waited 15 minutes to get served with only one person in front of me while workers walked around clueless.No organic fountain drinks so sad as chipotle continues to up their prices this is not right.
Atmosphere: 1
Food: 1
Service: 1
Bonyhammer 13
This chipotle location has improved. Very good service and maintains their location clean. Great management.
Atmosphere: 5
Service: 5
Jeffrey Hensley
Food was excellent. Service was fast and friendly.
I will readily admit these people ticked me off one time before, but I had a tremendously friendly experience with my most recent order and it should be noted.
Food: 4
Service: 5
It saddens me that this is the only Chipotle closest to me. Every time I go, there are specific employees who love to skimp on portions and have the rudest attitudes. They make it seem like I’m the biggest bother on the planet. It’s crazy that I even gave this location another chance after my brother found a bug deep in his bowl!
I never go out my way to write review but I’m writing this one. I came to this location after work and saw one girl working the front along with coworkers in the back working. The girl in the front, Natalie? Nathalie? I believe if I spelt that right. Working 2/23 around 7pm? Yea she’s a great worker. She handled customers smoothly. Made the food, checked customers out, changed her gloves, and went right back to the next customer. With a smile on her face and no agitation of the rush. I’ve grown in a business before and i currently own a business, and I have to say this employee will make it FAR in whatever field she wants to be in. I think food services need to appreciate employees like this, makes you happy to be there. I’d love to leave her a tip, but i know it’s split amongst everyone. I hope life blesses her in better ways, Chipotle needs to give her a raise!!!
Service: 5
Chipotle is always and healthier option and they have Sofritas which is vegetarian meat. Yummy!
Food: 5
Service: 5
The food was as expected, just lacked some of the seasoning or salt, somethin. The customer service was astonishingly horrible the lady was talking to her friend and holding up the line and after my friend ordered she started l speaking Spanish and laughing at her. I think its the area but this place has gone down hilll its sad,
Atmosphere: 1
Food: 4
Service: 1
Last night I visited Chipotle because I was arriving from a trip. The service was terrible. They served the rice, beans, and chicken, then the employees started chatting amongst themselves and left our plates waiting for a very long time. There were three of us, and no one apologized or anything. There was no line, it wasn't like they were full. They finally finished serving us, and the food was cold and tasteless. They forgot the salt on everything! I asked for extra cheese outside of the meal, and they only gave me half of it. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Stopped by Chipotle around 12pm today and had a great experience. The place was clean, the food was fresh, and the staff was very friendly. Everything moved quickly even during lunch time. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
👎🏼
Service: 1
I can only speak to the online ordering and drive-thru experience. I am not a fan of online ordering because it is usually tedious in order to get the product you want. Chipotle's process could be streamlined some to eliminate routing me through duplicate requests for the location I want to order food at. I didn't like the fact that it forced me to save a credit card to place the order. The drive-thru is not for placing orders. It is only for picking up food. The assigned pickup time appears to useless as my order hadn't even been made yet. To the credit of the person at the drive-thru window, they did say they would start my order immediately.and did so in a pleasant manner. I used to love eating at Chipotle and thought the food was a step above the ordinary and looked forward to going there. I stopped eating there about 15 years ago because they were having continual problems getting produce that was sage for consumption. This first time back was disappointing because my burrito tasted blase so I am assuming an ingredient has occurred. I think they no longer season the rice. I did notice that they still wrap it in a way that doesn't allow for a sample of each ingredient in every bite. The exterior of the building and parking lot look immaculate and the one person we met was pleasant and professional. I doubt I will be returning before another 15 years have passed.
Atmosphere: 3
Food: 3
Service: 3
I had a very pleasant experience here at Chipotle in Lehigh. I got a burrito with chicken, white rice and pink beans, peppers, queso, cheese, tomatoes and I was very happy with the taste of everything. It’s not as bad as the reviews tell it to be.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed. I ordered a steak bowl and the meat tasted very old and unpleasant. There were bits inside that looked and felt like marble or gristle, which made it impossible to eat. It was a complete waste of money, and I had to throw the food away. This experience was unacceptable, and I will not be returning to this location again.
Atmosphere: 1
Food: 1
Service: 1
The place really needs to clean, clean, clean. Floor, walls, restrooms !!!!!!
Atmosphere: 3
Food: 4
Service: 3
Horribly understaffed portions are fit for a mouse. Waited 15 minutes to get served with only one person in front of me while workers walked around clueless.No organic fountain drinks so sad as chipotle continues to up their prices this is not right.
Atmosphere: 1
Food: 1
Service: 1
This chipotle location has improved. Very good service and maintains their location clean. Great management.
Atmosphere: 5
Service: 5
Food was excellent. Service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
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