Starbucks

350 Hanna Ave N, Lehigh Acres
(239) 674-3607

Recent Reviews

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Estephany E

Bad customer service! Racism and very unprofessional

Md. Abdul Kader

Excellent service with good coffee

Matthew Owens

My wife loves Starbucks.

Ali Hunt

Starbucks always has a great selection of drinks and very knowledgeable baristas. My only complaint is they should make the birthday reward a bit more flexible. I am never able to redeem it because I am usually out of town. It should be available for the whole month, not just the specific day.

Martha Milian

They are making people wait for 30 minutes just to get a coffee on the drive through. This is everyday. The girl so disrespectful taking the order, didn’t even asked for name or take the order right

Heather Bug

My boyfriend and I come every morning and everyone is so friendly. I wish I could remember their names but they always greet me and they make sure that I have my bag and straw. I'll get their names and add it to my review ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Ribbon Crunch

Samuel Hendrick

I travel from LaBelle pretty much every day and always stop by the Starbucks in Lehi everyone has always been friendly but unfortunately the other morning I had been waiting close to 15 minutes for my coffee I mentioned to the barista Nikki How much longer it may be and she looked at me and said nothing at all I asked her again and she said I don't know and walked away very rudely!!

Alexandra

I ordered an iced pumpkin spice latte with vanilla sweet cream cold foam today just to be served an iced coffee with whipped cream. No problem, it’s a simple fix so I went inside and ask if they can remake my drink with the cold foam. The two young ladies inside begin to argue back saying it is the cold foam but I told them I tasted it and it’s whipped cream. They continued to say they wouldn’t put a flat top on a drink with whipped cream. I gave them the benefit of the doubt and went back to my car and took off the lid just to double check and it’s definitely whipped cream. I went through the drive thru to have them remake the drink and it was still made incorrectly. Don’t think I’ll be going to this location anymore. The girls were very rude.

Atmosphere: 1

Food: 1

Service: 1

Minnie Andrade

The baristas at the Lehigh Starbucks are exceptionally friendly and knowledgeable, making every interaction a delightful experience. Emma, Jodie and the entire morning team Thank you….I appreciate all that you do and am grateful for your consistent smiles and compassionate demeanor. Thank you for brightening my mornings with exceptional customer service.

Atmosphere: 5

Food: 5

Service: 5

Derek Stephenson

The service here is great. They are happy and kind every time I go. Just love the quality of the employees that they have.

Atmosphere: 5

Food: 5

Service: 5

Amy Sarduy

I came here last week for a drink and two sandwiches. I had already received my drink so I was waiting for my sandwiches and one of the employees came up to me to see if she can help with anything. I told her I was just waiting for some sandwiches so she said she would go check on them. I saw her walk up to the girl that was preparing them and she was already about to come bring me the food…but I guess the girl that had attended me startled her and caused her to drop the sandwiches. Then the girl that was helping me picked them up and brought them to me after picking them up OFF THE FLOOR! I told her I saw them drop it and bring it to me without throwing those away and making new ones. And she tried to lie to my face saying that the other girl had remade them but thats impossible cause I saw the whole thing and it wouldve taken atleast another 5 minutes to remake them both and she came back to me in 2 seconds. I get accidents happen but dont go serving customers food that was on the floor. Its disgusting. Im sure these girls wouldnt wanna eat something thats been on the floor so why try and serve it to me? If you drop something you remake it. I was very disappointed by this. At the end she remade them and I left but honestly worried about coming back here considering some employees dont seem to care about proper food handling.

Atmosphere: 5

Food: 4

Service: 1

Meli Hernandez

OK, so I always do Mobile order pick up so that I wouldn’t have to get down of the car because I am always with myBaby. Lately the last few times I have done my mobile order. I have waited over 10 minutes with the line not moving at all meaning they are not doing any orders at all in general.. If I wanted to wait this long or waste my time, I probably would go inside instead of doing Mobile order because you’re supposed to be priority when you do Mobile order when you come through the drive-through in General I am very dissatisfied with the Starbucks because on top of that they don’t be doing my order specifically how I Asked for it to be.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Caramel Ribbon Crunch

SILVINO CONCEPCION

A quiet place to study, work and relax a little. Excellent attention and service.
Gabby, a happy and pleasant girl, attended to me.

Atmosphere: 5

Food: 5

Service: 5

Emily

I love going to this Starbucks to study, the staff are very friendly ,the interior is cozy, and the chairs are very comfortable. However, you have to wait a while for the drinks to come out. Depending on the amount of drinks you get it usually takes about 30 minutes for two drinks to come out.

Atmosphere: 5

Food: 5

Service: 3

Linda Smith

Iced coffee alait was five star, l had a chocolate croissant that was pretty good, but not gourmet quality. I had the feta spinach egg wrap which I did not really like. Atmosphere is ok.. casual, good for coffee and a snack with a good friend or two.

Atmosphere: 3

Food: 3

Service: 3

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