It impossible to believe that their solution for giving me half of a drink is to remake it. i pay for a venti is get a grande amount. i order a grande and ill be lucky if i walk out with 6 oz of a 6 dollar drink mind you. what do i have to do go all the way to the forum for a treat for myself. The standard should be have it correct the first time. people hear by the way they make the coffee it feels lke they hate their job. their 1 singular women in there that actually makes the coffee correctly the younger girls dont care. and they don't acknowledge the actual problem they redo it maybe even spit in it because you bother them and hand it back. the standard is low and a waste of money make it correct the first time and maybe you wont lose customers.also stop turning off mobile ordering you know your not supposed to.
Atmosphere: 2
Food: 1
Service: 1
Joceline Saunders
Coffee majority of the time is ok. Although I have noticed on larger sizes they do not fill as they should. That I can agree with on the other reviews. What topped it off is today being told to wait 5 minutes to put in a mobile order when their drive thru time is ridiculously long and slow. Please don't tell me what to do if you are not matching the speed and demand of your drive thru time
This location is a hit or miss sometimes they’ll give you the size coffee that you ordered sometimes they’ll give you the wrong size of your order and I mean if you ask for a Venti cup they’ll only fill it up 3/4 of the cup and leave about 3 inches of room and when you bring that to them, they’re like you asked for light milk and even when I do order regular splash of milk, it still doesn’t be filled at least a quarter or an inch from the lid. I’m spending money and I’m not getting what it’s worth and Starbucks is already expensive. And then on top of that when I get to the drive-through, they want me to answer a question if I wanna tip them or not like you didn’t even try to fill my cup up to what it needs to be like I pay for Venti I should get a Venti cup not a grande in a Venti cup. For what seems like, they value money over customer satisfaction. This issue isnt that ice its the amount of coffee thats in it.
Felicia Sakitis
Last 3 days I have been there i get same order large iced coffee with LIGHT HALF AND HALF AND MY COFFEE TAST LIKE STRAIGHT HALF AND HALF ITS getting very frustrating its not difficult to put LIGHT !
Sara Ash
Staff is great, inside is beautiful and the orders are always good
Atmosphere: 5
Food: 5
Service: 5
Alexis Garcia
This stupid local with the stupid people who work there are the worst today I went to this place I buy a shaking xpresso medium size coffee and a bacon eggs bites it was around this time 12:41 the young guy who was in the register 4 charge me 3 times the items they’re stilling people money and you guys gonna pay this I will go to this stupid place tomorrow and a ask for the videos who was in the register number 4 at 12:41. I need my money back and also I’m goin to make a report to this place the people who work in are stilling peoples money I’m done with all these bullshit in this place.
Atmosphere: 1
Food: 1
Service: 1
Wendi Mulvihill
Got my order wrong twice in a row. Not even a coffee order
Atmosphere: 1
Food: 1
Service: 1
SW LR
Each time we get less for our money. I even paid extra for extra shot of expresso, because I don’t want a cup of milk. And still not a full cup of coffee. Sometimes is mostly iced or not a full cup. It might be time to move on from Starbucks. On top of that they want a tip. Please see the picture.
Atmosphere: 5
Food: 1
Service: 1
DavV ArT
Bad service, people are racist and rude I won’t come back here, there is a dunkin across the street you can make your orders there they are nicer and the sizes of the drinks are better bye starbucks
Great location! Huge space! Fast service and friendly!
If only they used door dash or some sort of delivery service:( that's the downside
Atmosphere: 5
Food: 5
Service: 3
Estephany E
Bad customer service! Racism and very unprofessional
Md. Abdul Kader
Excellent service with good coffee
Matthew Owens
My wife loves Starbucks.
Ali Hunt
Starbucks always has a great selection of drinks and very knowledgeable baristas. My only complaint is they should make the birthday reward a bit more flexible. I am never able to redeem it because I am usually out of town. It should be available for the whole month, not just the specific day.
It impossible to believe that their solution for giving me half of a drink is to remake it. i pay for a venti is get a grande amount. i order a grande and ill be lucky if i walk out with 6 oz of a 6 dollar drink mind you. what do i have to do go all the way to the forum for a treat for myself. The standard should be have it correct the first time. people hear by the way they make the coffee it feels lke they hate their job. their 1 singular women in there that actually makes the coffee correctly the younger girls dont care. and they don't acknowledge the actual problem they redo it maybe even spit in it because you bother them and hand it back. the standard is low and a waste of money make it correct the first time and maybe you wont lose customers.also stop turning off mobile ordering you know your not supposed to.
Atmosphere: 2
Food: 1
Service: 1
Coffee majority of the time is ok. Although I have noticed on larger sizes they do not fill as they should. That I can agree with on the other reviews. What topped it off is today being told to wait 5 minutes to put in a mobile order when their drive thru time is ridiculously long and slow. Please don't tell me what to do if you are not matching the speed and demand of your drive thru time
Atmosphere: 5
Food: 5
Service: 3
My favorite Starbucks ever! They remember me and greet me by name. Today their computers were down and they were operating manually, with cash only. I was very impressed at how efficiently things were moving! Great work team🤩 I am sure this was challenging. Yet, the team showed no sweat over it. Just wow! Way to go Starbucks Lehigh💚
Atmosphere: 5
Food: 5
Service: 5
This location is a hit or miss sometimes they’ll give you the size coffee that you ordered sometimes they’ll give you the wrong size of your order and I mean if you ask for a Venti cup they’ll only fill it up 3/4 of the cup and leave about 3 inches of room and when you bring that to them, they’re like you asked for light milk and even when I do order regular splash of milk, it still doesn’t be filled at least a quarter or an inch from the lid. I’m spending money and I’m not getting what it’s worth and Starbucks is already expensive. And then on top of that when I get to the drive-through, they want me to answer a question if I wanna tip them or not like you didn’t even try to fill my cup up to what it needs to be like I pay for Venti I should get a Venti cup not a grande in a Venti cup. For what seems like, they value money over customer satisfaction. This issue isnt that ice its the amount of coffee thats in it.
Last 3 days I have been there i get same order large iced coffee with LIGHT HALF AND HALF AND MY COFFEE TAST LIKE STRAIGHT HALF AND HALF ITS getting very frustrating its not difficult to put LIGHT !
Staff is great, inside is beautiful and the orders are always good
Atmosphere: 5
Food: 5
Service: 5
This stupid local with the stupid people who work there are the worst today I went to this place I buy a shaking xpresso medium size coffee and a bacon eggs bites it was around this time 12:41 the young guy who was in the register 4 charge me 3 times the items they’re stilling people money and you guys gonna pay this I will go to this stupid place tomorrow and a ask for the videos who was in the register number 4 at 12:41. I need my money back and also I’m goin to make a report to this place the people who work in are stilling peoples money I’m done with all these bullshit in this place.
Atmosphere: 1
Food: 1
Service: 1
Got my order wrong twice in a row. Not even a coffee order
Atmosphere: 1
Food: 1
Service: 1
Each time we get less for our money. I even paid extra for extra shot of expresso, because I don’t want a cup of milk. And still not a full cup of coffee. Sometimes is mostly iced or not a full cup. It might be time to move on from Starbucks. On top of that they want a tip. Please see the picture.
Atmosphere: 5
Food: 1
Service: 1
Bad service, people are racist and rude I won’t come back here, there is a dunkin across the street you can make your orders there they are nicer and the sizes of the drinks are better bye starbucks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great location! Huge space! Fast service and friendly!
If only they used door dash or some sort of delivery service:( that's the downside
Atmosphere: 5
Food: 5
Service: 3
Bad customer service! Racism and very unprofessional
Excellent service with good coffee
My wife loves Starbucks.
Starbucks always has a great selection of drinks and very knowledgeable baristas. My only complaint is they should make the birthday reward a bit more flexible. I am never able to redeem it because I am usually out of town. It should be available for the whole month, not just the specific day.
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