Dunkin'
801 W State Rd 434, Longwood
(689) 799-8787
Recent Reviews
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As a Dunkin’ Donuts weekly visitor store is fairly close to my home so gets more visits than Others seems as though there are personnel problems now where is in the past? This Was a pretty good location. Today’s visit had the employee acting frustrated and angry that the other employees did not show up and she was the only one working when she reminded us of three times. At the same time she acted as though it was our fault she was alone and having to deal with the store I encourage ownership to consider either a management change or hiring additional help.
Atmosphere: 1
Food: 2
Service: 1
BE CAREFUL IN THIS PLACE, THE LAST TIME I USED MY CARD PHYSICALLY WAS HERE TO PAY, THE NEXT DAY THEY CLONED MY CARD TO MAKE PURCHASES AT SAM'S CLUB AND KFC AND OTHER PLACES.
3/6/2025 at 11:00AM INCIDENT.
Poor customer service
Atmosphere: 3
Food: 3
Service: 1
After ordering at drive thru I was asked to pull in front. Waited in my car for 10mins and had to go inside. The place was not busy, staff was just talking to 2 ppl. When I asked about my order they haven't even started the coffee. Actually he forgot. Even though I paid I told them to forget about it and walked out. Please check your staff. 2/5/25 between 4 and 430pm
Service: 1
this is by far the worst dunkin’ doughnuts i’ve ever been to. the employees have an attitude problem, they’re charging me for things they forgot to give me when i went back and asked, and charged me for items i didn’t receive. When i went back inside to fix my order they were talking about me to each other, directly in front of me not even trying to hide it. I ordered and was charged for cold foam and never received it.
Atmosphere: 1
Food: 3
Service: 1
Dunkin is my fav...just not this location. Favorite place for coffee on the go.
Best donuts 🍩🍩🍩
This morning no one came in to open until well after 6a. Always runs out of things
Atmosphere: 2
Food: 3
Service: 2
2nd best coffee after Wawa. Clean place, food is good.
Atmosphere: 5
Food: 4
Service: 4
They are refused to scan my rewards barcode instead they were printed and kept their own barcode and scanned for my order.…
Atmosphere: 1
Service: 1
I wish i can give them a 0 the manager is so rude after people give so many negative reviews and they still keep her there what a shame for them to tell the customer it was a gin ass order and they refused to make my meal
Atmosphere: 1
Food: 1
Service: 1
A donut is a donut. You know what you’re getting, usually service is ok.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Croissant
Restaurantji Recommends
Not the worse but could have definitely been better. Coffee not that tasty or hot
Atmosphere: 2
Food: 3
Service: 3
Checked in with my mobile order than watched everyone else’s order be made til there wasn’t anybody left (other mobiles that got there after me aswell with new people walking in) then proceeded to make my order after the whole place was clear really made my morning.
Atmosphere: 1
Food: 2
Service: 1
I visit here all the time never an issue however had a very rude worker Kirsten WOW. Only had a $50 to pay for a $20 something order she proceeded to tell me could not take it explained that was all I had while my son patiently waited. Only for her to state that their bank does not accept $50 for their business very sarcastically WOW again. Never have I had tjis experience there.
Atmosphere: 1
Food: 4
Service: 1
LOVE the Halloween bucket! And YUMMY!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
Get ready to hear, "Pull to the front and we'll bring your order out to you." You'll then wait for a solid 8-15 minutes before you realize that they gave your order to another person that also got told to pull around to the front.
Please go literally anywhere else. Save yourself.
Atmosphere: 1
Food: 1
Service: 1
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