Rather disappointed in my order this evening. After my son being in a car accident I was mentally drained and didnt want to cook so decided to order online and I kept checking the status with the online order tracker and refreshing and it just kept showing my order pick up time for when I placed it. After 17 minutes refreshing over and over I decided to call the store, after 5 minutes on hold I was told my order was ready mind you the tracker never changed. They were pretty busy but nice. I get home and realize they forgot my salad so I call the store and was placed on hold and after 3 minutes I drove in the pouring rain to get my salad and 0 apologizes nor offering to bring it to my vehicle in the rain. I go inside and offered nothing other than a sorry as I have to go home to cold pizza and more time spent away from my family. I didnt bothering calling for the buffalo wings I ordered as the sauce was yellow with 0 spice a tad hint of butter and buffalo which was odd as they are usually good flavor with a red sauce. But I did get my salad and offered a refund for my salad which is sad the lack of customer service I experienced after a trying day.
Atmosphere: 1
Food: 2
Service: 1
Jose Vazquez
This is an excellent dining establishment. The staff is consistently courteous and welcoming, always providing an outstanding experience during my visits. I’d like to especially recognize Scott today for going above and beyond his exceptional service truly stood out.
zahra yari
Everything bad
Larry Weichert
The best pizza in altamonte springs, Florida.
Connie Millberg Johnson
I love this Marco’s pizza! Such awesome owners and their staff members are wonderful. Large order was smooth in placing it, on time, helped carry it all to my car, and totally delicious! Thank you Rob and Tiffany. And thank you Valori. You are the best!
aja sperry
Don't order pizza in the evening especially on a weekend when they are short staffed. You will get a cardboard thin pizza. The new manager is very rude also. He cusses and slams things in the kitchen as well.
Yomayra Negron
The pizza was delicious, and the customer service was excellent.
valerie sanders
Worst customer service ever. It's employees should get a rise to get some motivation at least.
Jonathan Martin
This location not only serves up absolutely delicious pizza, but has the best customer service! Special thanks to general manager Valerie who went out of her way and beyond to help us with a mix up on our payment. We love the pizza crust and absolutely delicious toppings! Highly recommend!!
Lauren Fowler
Great service, so sorry that I don’t remember the young lady who helped my kids and I. She was so kind and attentive. Beautiful location, wish for better seats and tables outside. Pizza was a little well done but we were so hungry lol we didn’t complain. Definitely would recommend and would return
Decent pineapple pizza, forgive me my Italian friends. I like that you can pick very thin crust ! And the size is great - if you share it with your wife you are not overeating.
Shawnese Kimbrough
Valerie and the team are very nice and patient. As always the food is great. Thank you guys for providing great customer service
Lulu
I love their triple peperoni
Robert Friddle
This place is trash. Do yourself a favor and take the time to order from the Winter Springs location. They love to deliver cold pizzas via 3rd party delivery service
lala Carter
The pizza is perfect and they never skimp on the toppings. Even when they’re busy or short staffed the orders still come perfectly. 10 stars for the girl killin it by herself today!!
Rather disappointed in my order this evening. After my son being in a car accident I was mentally drained and didnt want to cook so decided to order online and I kept checking the status with the online order tracker and refreshing and it just kept showing my order pick up time for when I placed it. After 17 minutes refreshing over and over I decided to call the store, after 5 minutes on hold I was told my order was ready mind you the tracker never changed. They were pretty busy but nice. I get home and realize they forgot my salad so I call the store and was placed on hold and after 3 minutes I drove in the pouring rain to get my salad and 0 apologizes nor offering to bring it to my vehicle in the rain. I go inside and offered nothing other than a sorry as I have to go home to cold pizza and more time spent away from my family. I didnt bothering calling for the buffalo wings I ordered as the sauce was yellow with 0 spice a tad hint of butter and buffalo which was odd as they are usually good flavor with a red sauce. But I did get my salad and offered a refund for my salad which is sad the lack of customer service I experienced after a trying day.
Atmosphere: 1
Food: 2
Service: 1
This is an excellent dining establishment. The staff is consistently courteous and welcoming, always providing an outstanding experience during my visits. I’d like to especially recognize Scott today for going above and beyond his exceptional service truly stood out.
Everything bad
The best pizza in altamonte springs, Florida.
I love this Marco’s pizza! Such awesome owners and their staff members are wonderful. Large order was smooth in placing it, on time, helped carry it all to my car, and totally delicious!
Thank you Rob and Tiffany. And thank you Valori. You are the best!
Don't order pizza in the evening especially on a weekend when they are short staffed. You will get a cardboard thin pizza. The new manager is very rude also. He cusses and slams things in the kitchen as well.
The pizza was delicious, and the customer service was excellent.
Worst customer service ever. It's employees should get a rise to get some motivation at least.
This location not only serves up absolutely delicious pizza, but has the best customer service! Special thanks to general manager Valerie who went out of her way and beyond to help us with a mix up on our payment. We love the pizza crust and absolutely delicious toppings! Highly recommend!!
Great service, so sorry that I don’t remember the young lady who helped my kids and I. She was so kind and attentive. Beautiful location, wish for better seats and tables outside. Pizza was a little well done but we were so hungry lol we didn’t complain. Definitely would recommend and would return
Restaurantji Recommends
Decent pineapple pizza, forgive me my Italian friends. I like that you can pick very thin crust ! And the size is great - if you share it with your wife you are not overeating.
Valerie and the team are very nice and patient. As always the food is great. Thank you guys for providing great customer service
I love their triple peperoni
This place is trash.
Do yourself a favor and take the time to order from the Winter Springs location.
They love to deliver cold pizzas via 3rd party delivery service
The pizza is perfect and they never skimp on the toppings. Even when they’re busy or short staffed the orders still come perfectly. 10 stars for the girl killin it by herself today!!
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