McDonald's
900 FL-434, Longwood
(407) 261-0195
Recent Reviews
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From the moment I walked in to the moment I left, the team here showed the true definition of excellent customer service. Adam, Lessie, and Shauna were amazing in service, while Vicenta and Tiffany kept everything fresh and perfect in the kitchen. You can see the teamwork, hear the kindness, and feel the positive atmosphere. This store should be a model training location for McDonald’s!
Atmosphere: 5
Food: 5
Service: 5
Last night again at the same location yesterday the employees forgot a product, it was my hot n spicy Mcchicken, I bought it with my reward points but anyway it is very annoying that I used my points and I did not receive my product and as I said it is the 2nd time that something similar has happened to me at the same location :( I already sent a message to customer service and they did nothing about it.... I am sending this message so that if I go in the future I can AVOID it from happening again
Atmosphere: 2
Food: 4
Service: 1
No pies available...10 min wait, otherwise standard, gotta free soda
Atmosphere: 3
Food: 3
Service: 3
The staff were friendly and great the tables were a bit dirty. But they have drink machines please don't take them away that is why I come to this one. Unlike other McDonalds in the area that took them away. I like having the option to get a refill if I want one. Keep up the good work
Atmosphere: 3
Food: 4
Service: 5
it was 4pm and they were out of EVERYTHING. i literally havnt had food in so long and i walk into this establishment happy and ready to order hot and fresh food, i look to my left and there is one family enjoying their food. why do i then walk over to the order kiosk and every single food item is “out of stock” YOU ARE MCDONALDS HOW ARE YOU OUT OF STOCK?????? so unacceptable and i will never ATTEMPT to shop at this location again. do better.
Second McDonald's I went to this morning that isn't taking orders until 6 am. Its 4:30. Employee claiming he's the only Employee.
Service: 1
Really my “wrap” have smeel like lettuce
Food: 1
Service: 1
Great place today for lunch staff was really friendly and the restaurant was really clean
Atmosphere: 5
Food: 5
Service: 5
There is no play place for kids.
Atmosphere: 1
Food: 4
Service: 5
This place is horrendous! Avoid at all costs. Food is very nasty and so is the service. Shut her down!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food its pretty much always good, but I have to stop going to this location because of their prices. They are the highest prices out of all the McDonald's in a 10 mile radius. It was convenient for me cause it was near my work but to pay $1-$2 more per item plus they charge for sauces now. It just doesn't make sense to continue going. Especially with all of the other food choices around. When a quarter pounder meal is over $10 and you can go next door to Chipotle and get an entire bowl for cheaper. Just doesn't make sense. Plus their drive through sucks. Most of the time during lunch or dinner hours they cheat the drive through system by sending everyone to the parking spots so that they still technically hit their times for the drive through, while you sit in the curbside parking for almost 20 minutes. I dont really ever leave reviews but its gotten sort of ridiculous. The fact I can choose any other local McDonald's on the app and everything in my cart goes cheaper. Just a scam.
Atmosphere: 1
Food: 5
Service: 3
Bad customer service in this McDonald’s no one should not go there for any reason
Atmosphere: 1
Food: 1
Service: 1
McDonald's has gone downhill. They think because you can self pay that no one has to help up front. No more eating at McDonald's for me.
Fish sandwich. Enough said
Atmosphere: 4
Food: 4
Service: 4
Out of ice cream again 😞
Atmosphere: 3
Food: 1
Service: 3
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