This place is garbage. This how my food came with no cap, the pizza was undercooked, garbage.the breadsticks were garbage too. Sound like Dawn the manager don't care either. Sound like they just mess up the food all the time and they don't care.
Sarah Lux
This is how my pizza came. Called and had to talk to three people on the phone before I finally got to the manager at the local store (it routes to some call center even though it looks like a local number). Apparently they “don’t do refunds” and use DoorDash to deliver their pizza now.
Food: 1
Service: 1
Forrest La Jeunesse
I don’t often review restaurants…. But, here we go. My family has had issues with Pizza Hut for years refusing to honor coupons and deals, so we have pretty much avoided it like the plague. Well today I got a T-Mobile Tuesday deal of “spend a $1 and get a free flatbread” I put in my order on the app, added the promo code, paid my $1.50 (two sauce cups) and walked on over. I get my stuff and walk out the door, only to have the employee chase me down and tell me I owed $5… I explained to her the deal and discount, told I her I had already paid online, and showed her on my phone and app the deal. They refused to honor it… so here I sit, annoyed that I had yet again been duped by Pizza Hut… never again… never again…
F.Noelia Robles
I have to say for all the times I have gone now in 2 months my food always is good, has really good taste and it's hot. They do need to put more attention to the people who pick up delivery orders because I did had missing items which I'm sure the delivery guy ate. But if it's gets packed better and sealed I'm sure won't be an issue. Personally the other times I have gone myself and staff is nice and helpful. Thanks and keep on going with the good job!
Atmosphere: 5
Food: 5
Service: 5
Luis A Palomar
I called to check if The foo order we placed it was picked up for delivery after more than an hour of waiting someone answered and when i asked i was put on infinite hold ! Not cool at all! So save your self a dissapoinment and never order from this place! It’s now 9:47 and it was supose to be here at 9:07
Service: 1
Glinys Ramos
The best costumer service
Atmosphere: 5
Food: 5
Service: 5
Marvin Pressley
Riley was very helpful Thank you
Atmosphere: 4
Food: 5
Service: 5
Ryan Menzel
I waited over an hour from when it was noted as ready for pickup at this store to actually get my order. This is a common occurrence at this particular store.
Atmosphere: 1
Food: 1
Service: 1
Julie Swain
I've never had issues - Always delicious pizza and it's ready very quickly after ordering
The staff there last night, 03/28/25 were absolutely rude. Our order wasnt ready on time and was actually more than 20 minutes later than the app advised. The workers couldn't have cared less about any of the customers there waiting for their orders.
This is the WORST Pizza Hut. The employees are incompetent and lazy. I order one large pizza and 8 boneless wings online and it said pickup time was in 15 minutes. I arrive 20 minutes later and the worker (who has an aggressive attitude) tells me it is not ready. I waiter for OVER an hour just for them to tell me that my order had been ready and was at the bottom of the oven. I would not recommend going here is you want fresh hot food.
Atmosphere: 1
Food: 2
Service: 1
Tiana Hall
Incompetent workers. My pizza was done for an hour and the old man working in the front said it wasn’t mine. Absolutely ridiculous. Now I’m left to eat cold pizza. If you want your food done right, don’t go to this Pizza Hut!
Atmosphere: 1
Food: 1
Service: 1
Cricket (Cricketzz)
Child wasn’t a topping option but good pizza either way 10/10
Atmosphere: 5
Food: 5
Service: 5
David Mullinax
This Pizza Hut is great! All the managers here are very kind and put the customer first. I would recommend picking up the pizza yourself at any Pizza Hut for that matter as most use Door-dash for delivery and Door-dash can be unreliable, but if you pick it up yourself, you'll be treated to some really good Pizza!👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Supreme Pizza, Large Pepperoni Pizza, Pepperoni Pizza, Big Boneless Wings Bundle, Personal Pan Pizza & Side
Stephen Britton
Great little hidden gem right in the middle of wekiva springs community.
This place is garbage. This how my food came with no cap, the pizza was undercooked, garbage.the breadsticks were garbage too. Sound like Dawn the manager don't care either. Sound like they just mess up the food all the time and they don't care.
This is how my pizza came. Called and had to talk to three people on the phone before I finally got to the manager at the local store (it routes to some call center even though it looks like a local number). Apparently they “don’t do refunds” and use DoorDash to deliver their pizza now.
Food: 1
Service: 1
I don’t often review restaurants…. But, here we go. My family has had issues with Pizza Hut for years refusing to honor coupons and deals, so we have pretty much avoided it like the plague. Well today I got a T-Mobile Tuesday deal of “spend a $1 and get a free flatbread” I put in my order on the app, added the promo code, paid my $1.50 (two sauce cups) and walked on over. I get my stuff and walk out the door, only to have the employee chase me down and tell me I owed $5… I explained to her the deal and discount, told I her I had already paid online, and showed her on my phone and app the deal. They refused to honor it… so here I sit, annoyed that I had yet again been duped by Pizza Hut… never again… never again…
I have to say for all the times I have gone now in 2 months my food always is good, has really good taste and it's hot. They do need to put more attention to the people who pick up delivery orders because I did had missing items which I'm sure the delivery guy ate. But if it's gets packed better and sealed I'm sure won't be an issue. Personally the other times I have gone myself and staff is nice and helpful. Thanks and keep on going with the good job!
Atmosphere: 5
Food: 5
Service: 5
I called to check if The foo order we placed it was picked up for delivery after more than an hour of waiting someone answered and when i asked i was put on infinite hold ! Not cool at all! So save your self a dissapoinment and never order from this place! It’s now 9:47 and it was supose to be here at 9:07
Service: 1
The best costumer service
Atmosphere: 5
Food: 5
Service: 5
Riley was very helpful Thank you
Atmosphere: 4
Food: 5
Service: 5
I waited over an hour from when it was noted as ready for pickup at this store to actually get my order.
This is a common occurrence at this particular store.
Atmosphere: 1
Food: 1
Service: 1
I've never had issues - Always delicious pizza and it's ready very quickly after ordering
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza, Cheese Sticks, Triple Chocolate Brownie, Breadsticks
The staff there last night, 03/28/25 were absolutely rude. Our order wasnt ready on time and was actually more than 20 minutes later than the app advised. The workers couldn't have cared less about any of the customers there waiting for their orders.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is the WORST Pizza Hut. The employees are incompetent and lazy. I order one large pizza and 8 boneless wings online and it said pickup time was in 15 minutes. I arrive 20 minutes later and the worker (who has an aggressive attitude) tells me it is not ready. I waiter for OVER an hour just for them to tell me that my order had been ready and was at the bottom of the oven. I would not recommend going here is you want fresh hot food.
Atmosphere: 1
Food: 2
Service: 1
Incompetent workers. My pizza was done for an hour and the old man working in the front said it wasn’t mine. Absolutely ridiculous. Now I’m left to eat cold pizza. If you want your food done right, don’t go to this Pizza Hut!
Atmosphere: 1
Food: 1
Service: 1
Child wasn’t a topping option but good pizza either way 10/10
Atmosphere: 5
Food: 5
Service: 5
This Pizza Hut is great! All the managers here are very kind and put the customer first. I would recommend picking up the pizza yourself at any Pizza Hut for that matter as most use Door-dash for delivery and Door-dash can be unreliable, but if you pick it up yourself, you'll be treated to some really good Pizza!👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Supreme Pizza, Large Pepperoni Pizza, Pepperoni Pizza, Big Boneless Wings Bundle, Personal Pan Pizza & Side
Great little hidden gem right in the middle of wekiva springs community.
Atmosphere: 5
Food: 5
Service: 5
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