Melting Pot
1200 Commerce Park Dr, Longwood
(407) 862-8773
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Always love the melting pot experience with loved ones.
We had an amazing experience again, our waiter Nikko was very knowledgeable and friendly he made the meal that much better, the food was perfection as always
Kate was our server and she made it the most enjoyable part of the the night. She was knowledgeable about the menu and very attentive to my wife and my needs. I will definitely be back just because of her. Thank you Kate. Chef Murphy
Great meal, great atmosphere and our server Kate was absolutely amazing! Her impressive knowledge of the menu is only outweighed by her exceptional personality!!
We took the al a carte. I liked the chocolate fondue. Cheese fondue was ok.
My husband and I tried this place for the first time on our wedding anniversary and it was an absolutely amazing experience. We did the 4 courses and enjoyed every single thing we had. It’s honestly a great value for the experience and quality of the food. Service was impeccable; our server, Samantha was so sweet and did a great job explaining everything since it was our first time. Even the manager came to check on us and make sure we were taken care of (a very special touch). We actually enjoyed it so much we came back a few days later to try the happy hour and were just as pleased with the food and service (highly recommend this amazing deal!!). Overall this was a fun, unique, and delicious experience you definitely shouldn’t miss out on!!! Can’t recommend enough.
This The Worst Restaurant Experience of My Life – We Will Never Return
We visited The Melting Pot to celebrate my best friend’s birthday — a party of 12, including three small children. We made a reservation well in advance and paid a non-refundable $25 per person deposit, expecting a smooth, enjoyable evening. What we got instead was an absolute disaster from start to finish.
Upon arrival, we were told — for the first time — that our party could not be seated together and would be split into two separate tables (8 and 4). Had we been informed of this when we made the reservation, we would have chosen to dine elsewhere. But it was a special night, and we tried to make the best of it.
From the beginning, it was clear the staff was not prepared. Before we even ordered drinks, they were struggling to figure out how to split the check three ways. And we were all seated grouped how our checks should be split in order to make it easier on our servers. We were assigned two servers, both of whom were uninformed, inattentive, and often completely absent. I had to ask multiple times for basic necessities like a highchair and utensils, and repeatedly requested that the meal be sped up — all of which were met with slow, ineffective responses.
The experience dragged on for three full hours. According to The Melting Pot’s own website, a four-course meal should take 1.5 to 2 hours. The restaurant was not busy — there were plenty of open tables and no clear reason for the extreme delay. It’s a Tuesday. And let’s be honest: we’re the ones cooking our food. Everything is prepped in the kitchen and brought out. It is absolutely mind-boggling how this took so long.
Luckily, our children were incredibly well behaved, but that was pure luck — not something any parent can count on during a three-hour meal. Honestly, had it not been my best friend’s birthday, we would have walked out.
To add insult to injury: The Melting Pot somehow managed to melt all the fun right out of what should have been a special, joyful night. Instead of honoring my friend, it felt like we were all just trying to survive dinner.
It was the worst restaurant experience I have ever had, and to make matters worse, it came with a mandatory deposit and a hefty bill that felt like a complete waste. For a celebration we looked forward to, it turned into a stressful, exhausting, and frankly embarrassing night.
We will never return to The Melting Pot, and I will be filing a formal complaint with corporate. I strongly advise anyone planning a special event to think twice before choosing this restaurant.
The Worst Restaurant Experience of My Life – We Will Never Return We visited The Melting Pot to celebrate my best friend’s birthday — a party of 12, including three small children. We made a reservation well in advance and paid a non-refundable $25 per person deposit, expecting a smooth, enjoyable evening. What we got instead was an absolute disaster from start to finish. Upon arrival, we were told — for the first time — that our party could not be seated together and would be split into two separate tables (8 and 4). Had we been informed of this when we made the reservation, we would have chosen to dine elsewhere. But it was a special night, and we tried to make the best of it. From the beginning, it was clear the staff was not prepared. Before we even ordered drinks, they were struggling to figure out how to split the check three ways. We were assigned two servers, both of whom were uninformed, inattentive, and often completely absent. I had to ask multiple times for basic necessities like a highchair and utensils, and repeatedly requested that the meal be sped up — all of which were met with slow, ineffective responses. The experience dragged on for three full hours. According to The Melting Pot’s own website, a four-course meal should take 1.5 to 2 hours. The restaurant was not busy — there were plenty of open tables and no clear reason for the extreme delay. And let’s be honest: we’re the ones cooking our food. Everything is prepped in the kitchen and brought out. It is absolutely mind-boggling how this took so long. Luckily, our children were incredibly well behaved, but that was pure luck — not something any parent can count on during a three-hour meal. Honestly, had it not been my best friend’s birthday, we would have walked out. To add insult to injury: The Melting Pot somehow managed to melt all the fun right out of what should have been a special, joyful night. Instead of honoring my friend, it felt like we were all just trying to survive dinner. It was the worst restaurant experience I have ever had, and to make matters worse, it came with a mandatory deposit and a hefty bill that felt like a complete waste. For a celebration we looked forward to, it turned into a stressful, exhausting, and frankly embarrassing night. We will never return to The Melting Pot, and I will be filing a formal complaint with corporate. I strongly advise anyone planning a special event to think twice before choosing this restaurant.
We love it. Been to several over the past several years. It’s a bit pricey but perfect for special occasions and the food is really good. Highly recommended it for date nights or small group birthdays.
Always great! It was our anniversary so we've had a coupon for free chocolate dipped strawberries to take home
Restaurantji Recommends
It's a fun thing to do once in a while. The cheese and desert are good. The main course is just ok. Expensive.
Atmosphere: 3
Food: 3
Service: 3
When I spend over $75 for a meal, I expect it to be prepared not have to cook it myself I! The fondue was good but I'd never go back!
Atmosphere: 3
Food: 1
Service: 4
One of our favorite dinner destinations for a terrific eating experience!
Katelyn was the best server!!!
Atmosphere: 5
Food: 5
Service: 5
My boyfriend and I came in for our 1 year anniversary. We had a wonderful time and our server, Kate, made the night special for us. ALL of the food was insanely good I already can’t wait to come back. Thank you Melting Pot Longwood!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dessert Platter with Chocolate Fondue, Strawberry Salad, Cheese Pot
We took advantage of Magical Dining month and thoroughly enjoyed our visit. Cannot say enough good things about the establishment. Went back this week for date night and again we were not disappointed. The servers we have had both times are fantastic (knowledgeable, helpful and aim to please). We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Classic, Ying Yang Chocolate Fondue
Loading...