Habit Burger & Grill

Waited for 15 to 20 minutes no one else was there and when i got my food it was cold and the beard was hard. Fries was hot though.

Food: 2

Well, we have had decent orders but NOT tonight.we didn’t get any with bacon on it (paid for), got no spicy ranch (paid for), the burgers were a mess, slapped together, and just sloppy. The Baja fish sandwich looks nothing like the picture and was inedible. Probably won’t ever go back.

Food: 1

Amazing service!! Love the ladies here

Atmosphere: 5

Food: 5

Service: 5

Food is great and Eva is super nice and helpful. 10/10!

Atmosphere: 5

Food: 5

Service: 5

I Walked in and it was clean and Ori the Manager came to the counter to help me out. Decent size order came out accurate and I waited about 8-12 minutes to get the food and drinks. Will definitely be going back.

Atmosphere: 5

Food: 5

Service: 5

Good burgers as always and quick service. Can't knock that!

Atmosphere: 5

Food: 5

Service: 5

I sat in drive thru for 18 min waiting on two sandwiches. Nobody else in drive thru.

The food was good, but the cashiers attitude was rude. I heard her take the complete order in English from my husband with no problem then when I asked her for plastic silverware twice she pretended she didn’t speak a word of English making faces and sounds like she didn’t know what I was asking for. I don’t mind talking with anyone in my native tongue, but don’t act like you’re being smarter than others!!!

Food: 5

Service: 1

This might be the best habit location I’ve been too service was great and food was quick would definitely be back

Atmosphere: 5

Food: 5

Service: 5

The worst habit burger out of all the chains. The one in gardens is so much better. Wellington is also a great one.

The inside of this one is always dirty. The employees treat you like garbage. The food is not seasoned. I don’t know what it is here.

The general manager seems like they don’t care about this location. They can’t even keep their sign working all the time.

I say kick this franchise out and let’s put a real burger spot in its place.

So disappointed

Atmosphere: 1

Food: 1

Service: 1

Why does online say it closes at 930 but at 830 its closed?

Good burgers, terrible wait time in the drive-thru. On a Tuesday night a 650pm it took 30 minutes to receive 1 burger with 2 sides and with just 3 cars in front. January 20th @ Westlake. Management should make changes or train better.

Atmosphere: 2

Food: 4

Service: 1

Wonderful service

Atmosphere: 5

Food: 5

Service: 5

Sat at the drive thru window for 5 mins with no cars in front of me, no one took my order… drive to the window and asked the girl if the speaker was broke, she looked at me funny and said no. I said okay let me order here then, with an attitude she tells me to drive around again to the speaker she didn’t answer for 5 mins because they are so busy and they need over 10 mins to prepare the food, I said why can’t I just order right here, what’s the difference? With an attitude of disgust she finally takes my order…. This girl hates her job and obviously has zero people or customer service skills. Funny thing is I came here a couple months ago and the same girl with the same nasty attitude served me, so I can’t chalk it up to a bad day, it’s clearly a pattern. Needless to say this is the last time I come here, seems like a common thing in all the Westlake fast food chains, god awful service.

Atmosphere: 1

Food: 1

Service: 1

I’ve been to this location twice, and both times months apart, I have had to sit through the drive through for over ten minutes for a basic order. It took the staff 8 minutes to acknowledge me at the window the second time I went. I hope they get this worked out, but I will not be returning.

Atmosphere: 1

Food: 2

Service: 1