The employees are always polite and the place is clean. The food on the other hand is not that great unless you ask for fresh fries you will get old ones or worse reheated and the burger meat has a low quality taste. I use to get the breakfast bacon until around a few months ago it started having a garlic funky taste. For now if I have a craving for mcdonalds I will go to a different location.
Atmosphere: 4
Food: 1
Service: 4
Lori B
Let me start by saying I go to this location at minimum once a week. I have met a plethora of workers over the past year and everybody has been pleasant. I have complimented several employees on their kindness.
With that being said, I actually don’t rate the restaurant a one star but the service of the young man who was at the drive-through (first window) on August 13, 2025 at around 9:10 PM was below par. If I were a manager and witnessed the interaction, I would have him removed from the drive-through window. (The young man at second window was very polite - greeted me, handed me my food and wished me a great rest of my night).
I have empathy for workers who are in the fast food industry because it’s not an easy field. This is the first time I’m seeing this employee so I don’t know if he’s new or a transfer, but he needs more training.
Loxahatchee has an issue with phone service. I’m trying to load one of the coupons and it’s not loading in time for me to give the code at the order screen. I have connected to the establishments Wi-Fi before And that also is not much help from outside of the actual building. I’m aware that it’s easier to give the code at the order screen then it is at the window, but if the code is not loading in time, I give the code at the window when I go to pay.
I don’t appreciate an employee TRYING To reprimand me about when I need to give him my code when the code won’t load due to circumstances out of his control and my control and telling me that next time, I can’t get my order if I don’t give him my code at the order screen. I don’t think corporate would appreciate hearing that either. Every other worker in the drive-through is usually empathic when the codes don’t load because they know the service is not that good but for whatever reason this one wanted to argue and trust me, I had time. He offered ZERO solution when I asked him what he wanted me to do if there’s not service and the wifi isn’t working.
I’m going to chuck up this experience to the fact that he was overwhelmed because he wasn’t even taking the orders in the drive-through based on who came first/alternating lanes. He skipped over a couple of people in my lane to keep taking the orders from one side so that makes me think that he was having a hard time with the amount of orders coming in. Maybe have a different person in the drive thru or have a second person taking orders to help. In the meantime he needs to tone it down and check his attitude. Needless to say, I won’t be returning anytime soon.
Michael Reid
They never get the order right
Atmosphere: 2
Food: 3
Service: 4
Bobby Pierce
It’s a McDonald’s.
Food: 3
Service: 5
Steven Roberts
I mean, it's McDonald's. This one Always has a wait. Often times they screw up the order, even when you ask and verify! The employees will just tell you yes to get rid of you.
Atmosphere: 2
Food: 3
Service: 1
Francisco Lorenzo landscaping Enterprises Inc
Francisco Lorenzo
Atmosphere: 5
Food: 5
Service: 5
David Crain
Hamburger was so cold and bread was rock solid to the point where I couldn’t eat it and now I’m a victim of food poisoning…🤢 also the lady with tattoos is very rude along with there whole staff. The better mcds is the one that was here years ago which means all mcds are rude and nasty food
Atmosphere: 1
Food: 1
Service: 1
Pretty-in-Pink Designs
Great service! They are always so friendly and always try their best to make you happy! I drive from Jupiter to go here
Vegetarian options: No real vegetarian options
Dietary restrictions: Not recommended for dietary restrictions
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac, French Fries, Cheeseburger, Chicken Mcnuggets
It’s McDonald’s
Atmosphere: 3
Food: 3
Service: 3
The employees are always polite and the place is clean. The food on the other hand is not that great unless you ask for fresh fries you will get old ones or worse reheated and the burger meat has a low quality taste. I use to get the breakfast bacon until around a few months ago it started having a garlic funky taste. For now if I have a craving for mcdonalds I will go to a different location.
Atmosphere: 4
Food: 1
Service: 4
Let me start by saying I go to this location at minimum once a week. I have met a plethora of workers over the past year and everybody has been pleasant. I have complimented several employees on their kindness.
With that being said, I actually don’t rate the restaurant a one star but the service of the young man who was at the drive-through (first window) on August 13, 2025 at around 9:10 PM was below par. If I were a manager and witnessed the interaction, I would have him removed from the drive-through window. (The young man at second window was very polite - greeted me, handed me my food and wished me a great rest of my night).
I have empathy for workers who are in the fast food industry because it’s not an easy field. This is the first time I’m seeing this employee so I don’t know if he’s new or a transfer, but he needs more training.
Loxahatchee has an issue with phone service. I’m trying to load one of the coupons and it’s not loading in time for me to give the code at the order screen. I have connected to the establishments Wi-Fi before And that also is not much help from outside of the actual building. I’m aware that it’s easier to give the code at the order screen then it is at the window, but if the code is not loading in time, I give the code at the window when I go to pay.
I don’t appreciate an employee TRYING To reprimand me about when I need to give him my code when the code won’t load due to circumstances out of his control and my control and telling me that next time, I can’t get my order if I don’t give him my code at the order screen. I don’t think corporate would appreciate hearing that either. Every other worker in the drive-through is usually empathic when the codes don’t load because they know the service is not that good but for whatever reason this one wanted to argue and trust me, I had time. He offered ZERO solution when I asked him what he wanted me to do if there’s not service and the wifi isn’t working.
I’m going to chuck up this experience to the fact that he was overwhelmed because he wasn’t even taking the orders in the drive-through based on who came first/alternating lanes. He skipped over a couple of people in my lane to keep taking the orders from one side so that makes me think that he was having a hard time with the amount of orders coming in. Maybe have a different person in the drive thru or have a second person taking orders to help. In the meantime he needs to tone it down and check his attitude. Needless to say, I won’t be returning anytime soon.
They never get the order right
Atmosphere: 2
Food: 3
Service: 4
It’s a McDonald’s.
Food: 3
Service: 5
I mean, it's McDonald's. This one Always has a wait. Often times they screw up the order, even when you ask and verify! The employees will just tell you yes to get rid of you.
Atmosphere: 2
Food: 3
Service: 1
Francisco Lorenzo
Atmosphere: 5
Food: 5
Service: 5
Hamburger was so cold and bread was rock solid to the point where I couldn’t eat it and now I’m a victim of food poisoning…🤢 also the lady with tattoos is very rude along with there whole staff. The better mcds is the one that was here years ago which means all mcds are rude and nasty food
Atmosphere: 1
Food: 1
Service: 1
Great service! They are always so friendly and always try their best to make you happy! I drive from Jupiter to go here
Vegetarian options: No real vegetarian options
Dietary restrictions: Not recommended for dietary restrictions
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac, French Fries, Cheeseburger, Chicken Mcnuggets
Mediocre burgers, excellent fries!
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
My Daughter enjoyed her meal here.
Love the Hispanic lady that’s always at the second window..give her a raise she is so sweet and always has a great attitude
Atmosphere: 5
Food: 5
Service: 5
Food is overcooked and when you notify support, they just apologize and don't fix the problem.
Food: 2
Service: 5
I ordered 3 large coffees with cream ONLY
we received 3 coffees with sugar.... Mcdonald's gave a TYPE 1 DIABETIC, SUGAR...... not good!!
Atmosphere: 3
Food: 3
Service: 1
Small dining room. Seem to prioritize the drive through. Food cost at mc Donald’s is rediculous anymore though not worth it.
Kid-friendliness: Good food options for kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger
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