Awful customer service. Employees on day and night shifts are rude and unfriendly whilst lacking empathy, kindness, and compassion. Orders are almost always incorrect. Employees are often arguing with each other. This establishment must be restaffed immediately with people who WANT to work, ENJOY working, and are GRATEFUL for the job they have. I have had awful experiences at this Wendy’s including today when they refused to give me extra sauce. Expect one strip of bacon for any burger that includes it. Personally I don’t think 2 cups of sauce will suffice 3 meals that include nuggets, fries, and burgers.
Atmosphere: 1
Food: 2
Service: 1
Noel Ginorio Marrero
bad customer service
Atmosphere: 1
Food: 1
Service: 1
Jake Games
The employee taking our order was at the drive through window and we had to yell to tell her our order and she got some of it wrong like no biscuits and only fries she also gave us 2 biscuits sandwiches overall everything else was great.She also didn't give us a receipt
Atmosphere: 4
Food: 4
Service: 2
Nora B
This place was good the first month after it opened, several years ago. But since then, it has been a complete dumpster fire. I don't understand how you people want $15/hr+ and you can't get a simple order right. We don't even ask for special ingredients or instructions... just a basic sandwich and you manage to mess it up. Half the time it takes you guys 5 min just to answer when I drive up. How do you stay open? Who is your manager? Maybe you should start over... just a suggestion.
Atmosphere: 1
Food: 1
Service: 1
Root Less
Left without ordering. Nasty people equates to nasty food.
Service: 1
Z J
Food and service was better than expected! Chili was flawless perfection. Staff was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Jr Bacon Cheeseburger
Juandiego Aguilera
In Maps and Website says it closes at 12:00am and went there at 10:20pm and nobody was there
Atmosphere: 1
Food: 1
Service: 1
F M
Very rude employees
Rebeca Perez Lucena
Run don't stay!!!I spent more than 15 minutes waiting to be served at the window and no one came out.Being a fast food place, they have very bad service.Just read the previous comments and you will see...
Came on weekend with family before I went into lion safari 2 weekends ago not a good experience. Ordered 4 biggie bags asked for everything fresh . After waiting nuggets were hard as card board and missing fries out of two meals . Tried new Cinnabon not fresh at all! I will not be back at this location . Upsetting when you ask for fresh food wait and still cold .
Food: 2
Service: 1
Recommended dishes: Spicy Chicken Sandwich
MARK MONROE
Ordered fish sandwich with just cheese and tartar sauce... NO CHEESE ?????. Even had to wait 5 minutes while they screwed up my order
Atmosphere: 1
Food: 1
Service: 1
D Ogle
I can't believe believe how clean it was, plus customer service was fantastic for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Chocolate Frosty
Kevin Summers
It was great
Parking: It's in palm Beach
Food: 5
ROB PETOSKEY
I usually avoid this Wendy's as the service is the ABSOLUTE worst on the planet. I ended up here because we were hungry and wanted someplace quick. This was NOT the right choice. 1 group ahead and they still took forever. This place gives Wendy's a HORRIBLE name and should be shut down!! As usual they messed up the order on top of it all. EXTREME INCOMPETENCE
Food tastes great.
Awful customer service. Employees on day and night shifts are rude and unfriendly whilst lacking empathy, kindness, and compassion. Orders are almost always incorrect. Employees are often arguing with each other. This establishment must be restaffed immediately with people who WANT to work, ENJOY working, and are GRATEFUL for the job they have. I have had awful experiences at this Wendy’s including today when they refused to give me extra sauce. Expect one strip of bacon for any burger that includes it. Personally I don’t think 2 cups of sauce will suffice 3 meals that include nuggets, fries, and burgers.
Atmosphere: 1
Food: 2
Service: 1
bad customer service
Atmosphere: 1
Food: 1
Service: 1
The employee taking our order was at the drive through window and we had to yell to tell her our order and she got some of it wrong like no biscuits and only fries she also gave us 2 biscuits sandwiches overall everything else was great.She also didn't give us a receipt
Atmosphere: 4
Food: 4
Service: 2
This place was good the first month after it opened, several years ago. But since then, it has been a complete dumpster fire. I don't understand how you people want $15/hr+ and you can't get a simple order right. We don't even ask for special ingredients or instructions... just a basic sandwich and you manage to mess it up. Half the time it takes you guys 5 min just to answer when I drive up. How do you stay open? Who is your manager? Maybe you should start over... just a suggestion.
Atmosphere: 1
Food: 1
Service: 1
Left without ordering. Nasty people equates to nasty food.
Service: 1
Food and service was better than expected! Chili was flawless perfection. Staff was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Jr Bacon Cheeseburger
In Maps and Website says it closes at 12:00am and went there at 10:20pm and nobody was there
Atmosphere: 1
Food: 1
Service: 1
Very rude employees
Run don't stay!!!I spent more than 15 minutes waiting to be served at the window and no one came out.Being a fast food place, they have very bad service.Just read the previous comments and you will see...
Service: 1
Restaurantji Recommends
Came on weekend with family before I went into lion safari 2 weekends ago not a good experience. Ordered 4 biggie bags asked for everything fresh . After waiting nuggets were hard as card board and missing fries out of two meals . Tried new Cinnabon not fresh at all! I will not be back at this location . Upsetting when you ask for fresh food wait and still cold .
Food: 2
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Ordered fish sandwich with just cheese and tartar sauce... NO CHEESE ?????. Even had to wait 5 minutes while they screwed up my order
Atmosphere: 1
Food: 1
Service: 1
I can't believe believe how clean it was, plus customer service was fantastic for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Chocolate Frosty
It was great
Parking: It's in palm Beach
Food: 5
I usually avoid this Wendy's as the service is the ABSOLUTE worst on the planet. I ended up here because we were hungry and wanted someplace quick. This was NOT the right choice. 1 group ahead and they still took forever. This place gives Wendy's a HORRIBLE name and should be shut down!! As usual they messed up the order on top of it all. EXTREME INCOMPETENCE
Atmosphere: 1
Food: 3
Service: 1
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