It was nice the employees was really kind highly recommend the comeback
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheeseburger
NOX
Dirty.!
Atmosphere: 1
Roderick Pearson
Consistently Rude Service & Careless Food Prep
If I could give zero stars, I would. We came in today, August 6th, for a treat for our kids and the experience was awful from start to finish.
The problem wasn't a simple mistake; it was the terrible, consistent attitude from both workers we interacted with. The first employee, who seemed to be a manager or cook, was dismissive right from the start.
Then, the register employee who handed us our order made things worse. First, the blizzards looked a mess and were leaking down the sides of the cups. Dairy Queen used to do Blizzard quality checks, and I wish they would bring that back. Based on what we were served today, I'm sure we would have received 4 free Blizzards. Second, the order was missing a full meal and two drinks. When I pointed this out, she ignored me, then argued that the order was correct without even checking the receipt. When she finally went to fix her own mistake, she did so with the same lackadaisical energy as her coworker.
The proof of her attitude was in the food she handed back: the burger was smashed and the fries were the wrong size. No apologies for the inconvenience, just taking up time allowing the blizzards to be even more melted.
It's clear there's a culture of contempt for customers here. If the staff is this careless and hostile to your face, you have to wonder about the care and hygiene they use when you're not looking.
My family and I will have to pass on this location for a few months, hopefully by the time we muster the courage to try it again, they will have cycled through this set of half hearted workers and have a staff that take a little more pride in there work or customer service.
Food: 1
Service: 1
aisha mccarthy
Just not the fresh food of the past. The cookies in cupfection tasted old and stale
Atmosphere: 4
Food: 3
Service: 5
Kelly
The absolute best dairy queen 👸 😍 we love you!!
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Anderson
Ordered delivery, took about 45 more minutes to be delivered than what it predicted. Plus once I got the order part of it was wrong too.
Atmosphere: 3
Food: 2
Service: 1
Rainey Spradlin
We will never be back. This place has been awful for years and every time I chance it I regret it immediately. Staff is super rude for no reason at all. They absolutely hate the job THEY applied for. We were up charged on our drinks without knowledge and then they gave us the wrong hamburger and charged us for the more expensive one. The owner or whoever replies to these complaints clearly has no shame in the business they are running. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Allen Bell
Lunch time and they have two people working!! Giving us a one-star is actually more than they deserve. Ownership and management is obviously not right for this business! I would stay away because the service is horrible
Atmosphere: 1
Food: 1
Service: 1
Ron
Clean and bright. Service is sometimes very slow, even when not too busy.
Atmosphere: 4
Food: 4
Service: 4
Linda Henderson Roberson
This is the only Dairy Queen that has a very thin layer of chocolate on their dip ice cream. It’s so thin you can see the ice cream through it.
It was nice the employees was really kind highly recommend the comeback
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheeseburger
Dirty.!
Atmosphere: 1
Consistently Rude Service & Careless Food Prep
If I could give zero stars, I would. We came in today, August 6th, for a treat for our kids and the experience was awful from start to finish.
The problem wasn't a simple mistake; it was the terrible, consistent attitude from both workers we interacted with. The first employee, who seemed to be a manager or cook, was dismissive right from the start.
Then, the register employee who handed us our order made things worse. First, the blizzards looked a mess and were leaking down the sides of the cups. Dairy Queen used to do Blizzard quality checks, and I wish they would bring that back. Based on what we were served today, I'm sure we would have received 4 free Blizzards. Second, the order was missing a full meal and two drinks. When I pointed this out, she ignored me, then argued that the order was correct without even checking the receipt. When she finally went to fix her own mistake, she did so with the same lackadaisical energy as her coworker.
The proof of her attitude was in the food she handed back: the burger was smashed and the fries were the wrong size. No apologies for the inconvenience, just taking up time allowing the blizzards to be even more melted.
It's clear there's a culture of contempt for customers here. If the staff is this careless and hostile to your face, you have to wonder about the care and hygiene they use when you're not looking.
My family and I will have to pass on this location for a few months, hopefully by the time we muster the courage to try it again, they will have cycled through this set of half hearted workers and have a staff that take a little more pride in there work or customer service.
Food: 1
Service: 1
Just not the fresh food of the past. The cookies in cupfection tasted old and stale
Atmosphere: 4
Food: 3
Service: 5
The absolute best dairy queen 👸 😍 we love you!!
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery, took about 45 more minutes to be delivered than what it predicted. Plus once I got the order part of it was wrong too.
Atmosphere: 3
Food: 2
Service: 1
We will never be back. This place has been awful for years and every time I chance it I regret it immediately. Staff is super rude for no reason at all. They absolutely hate the job THEY applied for. We were up charged on our drinks without knowledge and then they gave us the wrong hamburger and charged us for the more expensive one. The owner or whoever replies to these complaints clearly has no shame in the business they are running. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Lunch time and they have two people working!! Giving us a one-star is actually more than they deserve. Ownership and management is obviously not right for this business! I would stay away because the service is horrible
Atmosphere: 1
Food: 1
Service: 1
Clean and bright. Service is sometimes very slow, even when not too busy.
Atmosphere: 4
Food: 4
Service: 4
This is the only Dairy Queen that has a very thin layer of chocolate on their dip ice cream. It’s so thin you can see the ice cream through it.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I love a blizzard from Dairy Queen!
Atmosphere: 4
Food: 4
Service: 4
We ordered a blizzard and it was running down the sides of the cup. It wouldn't have taken 2 seconds to wipe it down.
This place Lwk takes kinda long to deliver my friggin blizzard and my friend kinda dying rn cuz he Lwk needs a blizzard
Absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
Great all around .
Atmosphere: 5
Food: 5
Service: 5
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