I ordered trough the app (which I think is BS to get a certain price). I arrived 1 minute after he app said it would be ready. I checked in through the app, as directed. 5 minutes later, after I watched others get their food and leave, I mentioned to a worker passing by my vehicle, I was waiting for my order. The worker came out and said they have no order for Pete. I showed her the complete order on my phone, and she went back inside. She hung out of the service door and asked if the order they have inside for Joshua could be mine.....ummm, NO! Then she asked if it had been paid for. I showed her again where and when it was ordered, the items that were ordered, and the confirmation of payment. She said the app did not send them the order, then went back inside. The manager came out and reviewed the order on my phone, complete with the items ordered, then went inside. About 30 seconds later he returned with a bag, and said "here's the problem". The ticket only had a "P" where the name usually prints. It is now 12 minutes passed when my order was ready. Everything I ordered was in the bag, but now it's either warm, or cold! (Corndogs were warm, cold fries). It's hard to believe a worker could not have figured this out from the get-go! Do they not learn anything in school these days???
Atmosphere: 3
Food: 1
Service: 1
Karen Smith
I ordered a RT 44 blue raspberry slush and it was straight liquid, there were barely any nerds that I paid for, and it’s incredibly watery like there was barely any flavor. Come on.
Atmosphere: 4
Food: 1
Service: 4
Jolene Calhoun
On Dec. 20th My son and I stopped by this sonic location and went through the drive thru. At the intercom the lady could not hear due to her mic issue. My son, who was ordering spoke up several times so she could hear. She took it as he was being rude so she refused service. I proceed to tell him, no just go up to the window and I can explain what the issue was. Meredith was the one at the window and who was on the intercom. When i opened my mouth to explain the issue she cut me off and told my son “you don’t have to be rude and you can go” and straight shut the window on our face. Now this is not our first “rude experience” with Meredith. It’s well known with my kids and I, that when she car hops for us how she won’t barely speak even when tipped and said Thank you to. I make sure I tip EVERY TIME I go despite knowing how she will respond, or lack there of. Meredith is RUDE! Plain and simple. Management needs to have a talk with her if she is going to continue to working so close with the public. A small Thank You goes such a long way!
Atmosphere: 1
Food: 1
Service: 1
P Smith
I placed an online order, checked in, sat at the booth before hitting the call button. The VERY RUDE LADY cut me off, just said they were doing online only. I finally went thru the drive thru for her to be rude again. I left with no order and still paid for it online. Noone should talk to a customer so hateful. Whoever took orders that day needs to be addressed! All I ordered was a simple drink!
Atmosphere: 1
Food: 4
Service: 1
Amanda Kay
I pulled up to a stall and waited about 18 minutes and watched the drive thru have the most issues.. I never even got to place an order i gor static and someone saying hold on... So I decided drive thru was the way to go since they were atleast moving...nope.. waited another 10 min before I was helped and drive thru girl apparently is having a bad day and she brought her attitude to work with her. While taking my order she yelled "what" when i asked about sauces.. so Thank u for that expierence. Glad my kids got to eat but we will reconsider other options next time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chili Cheese Dog, Tots, Grilled Cheese, Chicken Sandwich, Sonic Blasts
Alana Komer
First of all, the chicken queso wrap and mozzarella sticks were as normal. The slushies tasted soured, and the foot long chili cheese dog literally had about 2 Tbs of chili and about the same for cheese, too. The pretzel was so hard i couldn't bite it and threw it away. I LOVE sonic and have never been so disappointed eating at one before. The car hop was friendly, just looked exhausted and like she was trying not to cry.
Atmosphere: 2
Food: 1
Service: 3
Oksana Gnyp
I would not recommend visiting this restaurant very rude staff. I don't even know, I was there once and I hope it was the last time. I really do not recommend very rude staff
Atmosphere: 1
Food: 1
Service: 1
Jared Summers
Wow, what a bad experience. First the employee taking the order in the drive thru kept cutting me off when I was trying to order asking "is that it". It was extremely rude. Then they forgot to give me the ranch cups I requested. We pull away and notice a burger is missing. We go back to get it. The burger was made wrong so we had to wait again for it to be remade and it's painfully obvious all they did was give us the old meat because it was cold when we sat down to eat it. Unbelievably bad experience.
Atmosphere: 3
Food: 2
Service: 1
Steve Keator
I've always felt that Sonics onion rings are the best. I was so disappointed today at the Sonic in Lynn haven. I ordered the large onion rings, and got a half full bag of undercooked onion rings, and many of them were in pieces. It's now $5 for the large onion rings, so I sent them back and asked for a full bag. Got another half bag of undercooked onion rings Karma but at least they were all whole
The service was awesome and I will leave it at that.
Atmosphere: 3
Food: 3
Service: 5
Destiny Nicole
Went this morning this is not something I usually do I don’t eat sonic often and definitely not at this location and won’t be doing it ever again the girl, yes girl who took my order this morning was very rude from the start of taking the order and at the window you could tell she didn’t wanna be there and didn’t care about her attitude she was putting off. Food was overcooked and the tots were cold! Horrible all around.
Atmosphere: 1
Food: 1
Jesse Sizemore
Foods good. As usual like any other fast food food is small. I had the bacon cheddar wrap and tots. Its tiny but delicious. Good snack. Too small for a meal. Even a medium tots is small. Outside creens dont work but you can still push the button and order. Sonic used to be sooo good. Even the sonic burger used to be huge and its quite smaller than it used to. Still good food, you just get less for more money.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tots
Tammy Kinslow
My husband just went through the drive thru and ordered a bottling chilli cheese dog, got home and he received a footling container of chilli cheese tots. There's a big difference
Food: 2
Service: 1
Sage Chambers
The carhop was very rude! Acting like I was inconveniencing her because she had to bring out my order while they were busy. It took them 30 minutes to get a drink order out, and I didn't say anything about that to her. Name is Destiny, if management even wants to know.
Ordered hotdogs the buns were moldy!
Atmosphere: 5
Food: 1
Service: 5
I ordered trough the app (which I think is BS to get a certain price). I arrived 1 minute after he app said it would be ready. I checked in through the app, as directed. 5 minutes later, after I watched others get their food and leave, I mentioned to a worker passing by my vehicle, I was waiting for my order. The worker came out and said they have no order for Pete. I showed her the complete order on my phone, and she went back inside. She hung out of the service door and asked if the order they have inside for Joshua could be mine.....ummm, NO! Then she asked if it had been paid for. I showed her again where and when it was ordered, the items that were ordered, and the confirmation of payment. She said the app did not send them the order, then went back inside. The manager came out and reviewed the order on my phone, complete with the items ordered, then went inside. About 30 seconds later he returned with a bag, and said "here's the problem". The ticket only had a "P" where the name usually prints. It is now 12 minutes passed when my order was ready. Everything I ordered was in the bag, but now it's either warm, or cold! (Corndogs were warm, cold fries). It's hard to believe a worker could not have figured this out from the get-go! Do they not learn anything in school these days???
Atmosphere: 3
Food: 1
Service: 1
I ordered a RT 44 blue raspberry slush and it was straight liquid, there were barely any nerds that I paid for, and it’s incredibly watery like there was barely any flavor. Come on.
Atmosphere: 4
Food: 1
Service: 4
On Dec. 20th My son and I stopped by this sonic location and went through the drive thru. At the intercom the lady could not hear due to her mic issue. My son, who was ordering spoke up several times so she could hear. She took it as he was being rude so she refused service. I proceed to tell him, no just go up to the window and I can explain what the issue was. Meredith was the one at the window and who was on the intercom. When i opened my mouth to explain the issue she cut me off and told my son “you don’t have to be rude and you can go” and straight shut the window on our face. Now this is not our first “rude experience” with Meredith. It’s well known with my kids and I, that when she car hops for us how she won’t barely speak even when tipped and said Thank you to. I make sure I tip EVERY TIME I go despite knowing how she will respond, or lack there of. Meredith is RUDE! Plain and simple. Management needs to have a talk with her if she is going to continue to working so close with the public. A small Thank You goes such a long way!
Atmosphere: 1
Food: 1
Service: 1
I placed an online order, checked in, sat at the booth before hitting the call button. The VERY RUDE LADY cut me off, just said they were doing online only. I finally went thru the drive thru for her to be rude again. I left with no order and still paid for it online. Noone should talk to a customer so hateful. Whoever took orders that day needs to be addressed! All I ordered was a simple drink!
Atmosphere: 1
Food: 4
Service: 1
I pulled up to a stall and waited about 18 minutes and watched the drive thru have the most issues.. I never even got to place an order i gor static and someone saying hold on... So I decided drive thru was the way to go since they were atleast moving...nope.. waited another 10 min before I was helped and drive thru girl apparently is having a bad day and she brought her attitude to work with her. While taking my order she yelled "what" when i asked about sauces.. so Thank u for that expierence. Glad my kids got to eat but we will reconsider other options next time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chili Cheese Dog, Tots, Grilled Cheese, Chicken Sandwich, Sonic Blasts
First of all, the chicken queso wrap and mozzarella sticks were as normal. The slushies tasted soured, and the foot long chili cheese dog literally had about 2 Tbs of chili and about the same for cheese, too. The pretzel was so hard i couldn't bite it and threw it away. I LOVE sonic and have never been so disappointed eating at one before. The car hop was friendly, just looked exhausted and like she was trying not to cry.
Atmosphere: 2
Food: 1
Service: 3
I would not recommend visiting this restaurant very rude staff. I don't even know, I was there once and I hope it was the last time. I really do not recommend very rude staff
Atmosphere: 1
Food: 1
Service: 1
Wow, what a bad experience. First the employee taking the order in the drive thru kept cutting me off when I was trying to order asking "is that it". It was extremely rude. Then they forgot to give me the ranch cups I requested. We pull away and notice a burger is missing. We go back to get it. The burger was made wrong so we had to wait again for it to be remade and it's painfully obvious all they did was give us the old meat because it was cold when we sat down to eat it. Unbelievably bad experience.
Atmosphere: 3
Food: 2
Service: 1
I've always felt that Sonics onion rings are the best. I was so disappointed today at the Sonic in Lynn haven. I ordered the large onion rings, and got a half full bag of undercooked onion rings, and many of them were in pieces. It's now $5 for the large onion rings, so I sent them back and asked for a full bag. Got another half bag of undercooked onion rings Karma but at least they were all whole
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The service was awesome and I will leave it at that.
Atmosphere: 3
Food: 3
Service: 5
Went this morning this is not something I usually do I don’t eat sonic often and definitely not at this location and won’t be doing it ever again the girl, yes girl who took my order this morning was very rude from the start of taking the order and at the window you could tell she didn’t wanna be there and didn’t care about her attitude she was putting off. Food was overcooked and the tots were cold! Horrible all around.
Atmosphere: 1
Food: 1
Foods good. As usual like any other fast food food is small. I had the bacon cheddar wrap and tots. Its tiny but delicious. Good snack. Too small for a meal. Even a medium tots is small. Outside creens dont work but you can still push the button and order. Sonic used to be sooo good. Even the sonic burger used to be huge and its quite smaller than it used to. Still good food, you just get less for more money.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tots
My husband just went through the drive thru and ordered a bottling chilli cheese dog, got home and he received a footling container of chilli cheese tots. There's a big difference
Food: 2
Service: 1
The carhop was very rude! Acting like I was inconveniencing her because she had to bring out my order while they were busy. It took them 30 minutes to get a drink order out, and I didn't say anything about that to her. Name is Destiny, if management even wants to know.
Atmosphere: 1
Food: 4
Service: 1
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