Zaxby's Chicken Fingers & Buffalo Wings

Ordered for pickup in app, arrived and asked for order by name. They said they didn’t have an order in their queue with that name, and that it might take a few minutes for it to come through so they could make it. I said “ok,” and decided to wait. After 10 minutes of waiting I then walked up to the register again to ask for my order, and the cashier I spoke with this time checked their pickup rack and found my order which had been sitting there since before I arrived and asked the first time. After my last experience here where I ended up waiting 30 minutes in the drive thru before having to get them to make that order again after they’d apparently given it someone else behind me in the drive thru I think I have to finally accept that my best option is to never visit this location again. It’s ridiculous, and the lack of even a “sorry,” from any of the employees when these things happens is just the cherry on top of the pile of garbage that is this Zaxby’s.

Food: 3

Service: 1

Always so fast in the drive thru!! Thank you for the reminder on my cup as well!! 🩷

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingerz, Crinkle Fries

Strange how this restaurant chain hires the “same” people no wonder they’re losing to Popeyes they actually know how to season food unlike this monstrosity

Ordered the spicy signature meal with an extra spicy chicken signature sandwich and they both didn’t taste spicy nor was fresh.. the bread looked like someone beat it up for the title belt in a UFC match. The fries were cold and not hot plus soggy like a wet noodle. Cheese curds and pickle chips were fresh and amazing!. We are big foodie people and locals at that. So we were really disappointed with the food. Probably won’t be back.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Fried Pickles

Ordered drive thru. Spicy chicken sandwich wasn’t spicy or fresh. Fries were cold. Cheese curds & fried pickles were fresh & hot & delicious. It’s too bad we were hoping for better. We are locals & won’t be back. Please do better.

Atmosphere: 3

Food: 1

Service: 4

Very good staff. Lady joked around with my grandson. He loved it

Atmosphere: 5

Food: 5

Service: 5

Chicken is like rubber

Atmosphere: 1

Food: 1

Service: 1

It was my first time at Zaxby's. The food was good and fresh

Atmosphere: 4

Food: 4

Service: 4

This is a great location! Food was great, place was clean, and service was awesome. Deborah took care of us at the register. She was super nice and energetic. She made this visit a 10/10

Atmosphere: 5

Food: 5

Service: 5

very rude manager, food was very dry and VERY poor customer service! the employees were rude when I asked for extra sauce. they even made comments about my hair. This store needs to be closed. Manager was even worst then the employees. SHUT THE STORE DOWN!

Atmosphere: 1

Food: 1

Service: 1

I always enjoy coming here!!! Zaxby’s food and hospitality is wonderful!

Every time I went there my food is very fresh and I feel like I got what I paid for yayyy Lynn haven I love this location. I stay in callaway and will drive all the way to Lynn haven bc that’s where I’m most satisfied.

Atmosphere: 5

Food: 5

Service: 5

Food wasn't fresh, and they don't listen to you order.

Atmosphere: 2

Food: 1

Service: 2

Never had a bad salad at any Zaxbys. This one here was a best.

Atmosphere: 5

Food: 5

Service: 5

Shitty costumer service I got to the window two girls saw me and ran inside because they didn't wanna help me

Atmosphere: 1

Food: 2

Service: 1