Paid for a large fry just to get a small size. The employees are stingy for some reason like the food is coming out of their pocket. Missing toast from the toast basket as well. All the food was very soggy. Ridiculous considering how much a meal is here. They're lucky a Raising Canes isn't around here cause they'd run out of business real quick.
Atmosphere: 2
Food: 2
Service: 3
ThinBlueNations Official
Ms. Deborah at the front counter taking orders was very kind, helpful, and provided an amazing customer experience. She was on top of everything by taking orders, grabbing orders, giving out orders. She was very helpful at showing me where things are on the menu and always had a smile on her face. Thanks to her, I am wanting to come back to this location more often. ?❤️
James Phillips
This Zaxby’s is always on point. They messed up my order today, and were more than friendly and courteous to make it right. 10/10
Atmosphere: 5
Food: 5
Service: 5
T L C
Egg rolls. Yum!
Food: 5
Service: 5
Jeffery Smith
I ordered the Big Zax. I was sorely disappointed. It didn't seem to have enough food to be called that. The meal was good and it filled the hole. I just wasn't impressed and probably not be going back.
Rachel Burns
I had stop coming to Zaxbys, because the service had gotten rude. I just started working at UPS and came here on my lunch break and was pleasantly surprised! Deborah and Donna at the front counter are Ah-mazing!! I come here everyday for lunch now. Except Wednesday’s, because they’re off lol. I’m so glad I came back. The service is friendly now! The feed is great and super fast! Top Tier!!
Service: 5
Recommended dishes: 5 PC Chicken Finger Platter, Chicken Fingerz Platter
Alexis Dawn
Asked for no tomatoes on sandwich, we got 6. Sandwich was literally slapped in the box. Bacon bits in salad was literally strips of bacon thrown in and they couldn’t be bothered to cut the egg in half. Lazy af.
Atmosphere: 1
Food: 1
Service: 1
Dawn Rady
First time being at a Zaxby's. The counter person was so friendly. I ordered the Asian salad and egg rolls. They were awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Egg Rolls
Angie Cromer
Love this place! I tried the new Asian salad, oh my goodness it's so good!
Atmosphere: 5
Food: 5
Service: 5
TERESA FAULK
I JUST WANT TO COMMEND MASON FOR BEING SO FRIENDLY. TELL HIM TO STAY AS HE IS BECAUSE HE IS A PLEASURE TO DEAL WITH. AND I THANK HIM FOR BEING SO NICE.
Really good I’m a regular customer but the wait times are crazy long
Atmosphere: 5
Food: 5
Service: 3
Johnny B.
Zaxbys is one of our favorite places to eat, so this review will be specifically about our last visit on 1/19/24 at 8:15pm. My wife and I walked in, she went to our favorite corner seat and I went to the counter. I stood there for several minutes while the two young girls were laughing and giggling while messing with each other's hair. One of them came to the register and very unenthusiastically took my order. She was in such a hurry to get back to her friend that she finalized the order before I was even finished telling her what I wanted. So I said I'm not through yet and that I need to add something else. She said it wouldn't let her now, so I would have to place an entirely separate order. That was fine, so I did. I went back to the table while waiting for my name to be called, and the first thing I said to my wife was that they have hired some very immature kids, and that I hope our food doesn't get messed up. Well my name was called, I went to get the order which was in bags to go, even though I specified dine in, and what do you know, my food order was messed up. My wife's grilled cobb salad was fried. I knew it would happen, that's why I said it to my wife. She said she would just keep it, but obviously that was not going to work. I took the salad and receipt back up to the counter where again the giggling girls were braiding each other's hair. The original girl who took my order had long straight reddish hair with blonde streaks, around 18 years old or so, came up to me. I told her the salad was supposed to be grilled, and she just looked at me. I showed her the receipt and I was unsure what was going on. I asked her again, is it supposed to be grilled or not, and she said, that's what it's says, and just walked off. I had to ask another girl back there to solve my problem. Anyway, I finally got the salad and went back to sit down. I finally opened up my 6 finger chicken plate, and sure enough, I only have 4 chicken fingers. I told my wife I would go up there for her, but I literally was not going back to those two girls again to tell them I only have 4 pieces of chicken instead of the 6 I paid for. I didn't want their attitude again, and I really didn't think they would believe me after the ordeal we just went through. So that sums up my last trip to the Lynn Haven Zaxbys. By the way, the name on the ticket is Kendal.
Atmosphere: 1
Food: 1
Service: 1
Thomas E
They were out of forks and ketchup but filled them up as soon as I asked.
Atmosphere: 4
Food: 5
Service: 4
Courtney Bailey
Food is alqays fresh and delicious. The last time I was there they were extremely busy and messed up part of my order and were so apologetic and fixed it immediately.
Atmosphere: 4
Food: 5
Service: 4
Cynthia Alti
Always charges me for extra sauce and I never get it
Paid for a large fry just to get a small size. The employees are stingy for some reason like the food is coming out of their pocket. Missing toast from the toast basket as well. All the food was very soggy. Ridiculous considering how much a meal is here. They're lucky a Raising Canes isn't around here cause they'd run out of business real quick.
Atmosphere: 2
Food: 2
Service: 3
Ms. Deborah at the front counter taking orders was very kind, helpful, and provided an amazing customer experience. She was on top of everything by taking orders, grabbing orders, giving out orders. She was very helpful at showing me where things are on the menu and always had a smile on her face. Thanks to her, I am wanting to come back to this location more often. ?❤️
This Zaxby’s is always on point. They messed up my order today, and were more than friendly and courteous to make it right. 10/10
Atmosphere: 5
Food: 5
Service: 5
Egg rolls. Yum!
Food: 5
Service: 5
I ordered the Big Zax. I was sorely disappointed. It didn't seem to have enough food to be called that. The meal was good and it filled the hole. I just wasn't impressed and probably not be going back.
I had stop coming to Zaxbys, because the service had gotten rude. I just started working at UPS and came here on my lunch break and was pleasantly surprised! Deborah and Donna at the front counter are Ah-mazing!! I come here everyday for lunch now. Except Wednesday’s, because they’re off lol. I’m so glad I came back. The service is friendly now! The feed is great and super fast! Top Tier!!
Service: 5
Recommended dishes: 5 PC Chicken Finger Platter, Chicken Fingerz Platter
Asked for no tomatoes on sandwich, we got 6. Sandwich was literally slapped in the box. Bacon bits in salad was literally strips of bacon thrown in and they couldn’t be bothered to cut the egg in half. Lazy af.
Atmosphere: 1
Food: 1
Service: 1
First time being at a Zaxby's. The counter person was so friendly. I ordered the Asian salad and egg rolls. They were awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Egg Rolls
Love this place! I tried the new Asian salad, oh my goodness it's so good!
Atmosphere: 5
Food: 5
Service: 5
I JUST WANT TO COMMEND MASON FOR BEING SO FRIENDLY. TELL HIM TO STAY AS HE IS BECAUSE HE IS A PLEASURE TO DEAL WITH. AND I THANK HIM FOR BEING SO NICE.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really good I’m a regular customer but the wait times are crazy long
Atmosphere: 5
Food: 5
Service: 3
Zaxbys is one of our favorite places to eat, so this review will be specifically about our last visit on 1/19/24 at 8:15pm. My wife and I walked in, she went to our favorite corner seat and I went to the counter. I stood there for several minutes while the two young girls were laughing and giggling while messing with each other's hair. One of them came to the register and very unenthusiastically took my order. She was in such a hurry to get back to her friend that she finalized the order before I was even finished telling her what I wanted. So I said I'm not through yet and that I need to add something else. She said it wouldn't let her now, so I would have to place an entirely separate order. That was fine, so I did. I went back to the table while waiting for my name to be called, and the first thing I said to my wife was that they have hired some very immature kids, and that I hope our food doesn't get messed up. Well my name was called, I went to get the order which was in bags to go, even though I specified dine in, and what do you know, my food order was messed up. My wife's grilled cobb salad was fried. I knew it would happen, that's why I said it to my wife. She said she would just keep it, but obviously that was not going to work. I took the salad and receipt back up to the counter where again the giggling girls were braiding each other's hair. The original girl who took my order had long straight reddish hair with blonde streaks, around 18 years old or so, came up to me. I told her the salad was supposed to be grilled, and she just looked at me. I showed her the receipt and I was unsure what was going on. I asked her again, is it supposed to be grilled or not, and she said, that's what it's says, and just walked off. I had to ask another girl back there to solve my problem. Anyway, I finally got the salad and went back to sit down. I finally opened up my 6 finger chicken plate, and sure enough, I only have 4 chicken fingers. I told my wife I would go up there for her, but I literally was not going back to those two girls again to tell them I only have 4 pieces of chicken instead of the 6 I paid for. I didn't want their attitude again, and I really didn't think they would believe me after the ordeal we just went through. So that sums up my last trip to the Lynn Haven Zaxbys. By the way, the name on the ticket is Kendal.
Atmosphere: 1
Food: 1
Service: 1
They were out of forks and ketchup but filled them up as soon as I asked.
Atmosphere: 4
Food: 5
Service: 4
Food is alqays fresh and delicious. The last time I was there they were extremely busy and messed up part of my order and were so apologetic and fixed it immediately.
Atmosphere: 4
Food: 5
Service: 4
Always charges me for extra sauce and I never get it