Subway

6393 South State Road 53 I10 & Highway 53, Madison
(850) 973-2180

Recent Reviews

Sort by
HaremScarem

Ordered through the app. Upon arrival, was informed that they were not in receipt of my order. However, I showed them confirmation via the app. An employee attempted to make the argument that I ordered from the wrong location due to the street number being associated with the parent convenience store (6393) rather than the mailing address number of the subway itself (6300). 6300 was not listed in the app. The manager, Grace, argued that the transaction would not be posted. However, it later was. Their unwillingness to assist in providing a refund is a testament to their abysmal customer service. I have contacted corporate to address my transaction.

Service: 1

Damian Gurt

Very very unfriendly staff!!!

Atmosphere: 2

Food: 3

Service: 1

Jay Traveler

Below average Subway. Service was slow. I waited for one of my co-travelers for 30 minutes while he stood in that line for a below average sub.

Atmosphere: 2

Food: 2

Service: 2

Jay Frigon

Below average Subway. Service was slow. I waited for one of my co-travelers for 30 minutes while he stood in that line for a below average sub.

Atmosphere: 2

Food: 2

Service: 2

Lisa Gallegos

I have a gift card, but they were unable to process it to pay for my meal. All they could say was sorry. The sub i ordered was not very good. The soda was flat too. They also didn't have the foot long cookie again. Plus they limit what type of sub you can get with the coupon. What is the point of offering subs if they limit your option to 5 basic subs? That should be put on the coupon.

Atmosphere: 2

Food: 2

Service: 2

Antisocial PotatoQueen

They always do our food just right here! Great service even when its busy, and a friendly atmosphere! Try the pizza

Atmosphere: 5

Food: 5

Service: 5

Shandi Kemp

This is my go to Subway out of the two in this town! The staff are excellent and always have the GREATEST customer service! To me, that makes or breaks where I spend my money! I wish I remembered the names of the girl and guy who were working that evening, but they should be commended for their excellent service! The food was great as always and I definitely recommend driving on out to the interstate for your sub!

Atmosphere: 5

Food: 5

Service: 5

MeaghanRain J

The two employees on shift at 3:30 who helped me were so kind and funny. Best customer service I’ve ever had at a subway. I wish I remembered their names. Definitely will go back to this location when I can.

Atmosphere: 5

Food: 5

Service: 5

PK H

Service was slow but they were so busy. The line was about 15 people long. I ordered the Mexicali. It was very good with rotisserie chicken, avocado, pepper jack cheese and spicy sauce. It was great

Atmosphere: 4

Food: 5

Service: 3

Sri B.

Great place perfect for a quick bite on the road. But it took anything but quick because they took forever in serving sandwiches. Well, the taste and value of sandwiches is worth the wait.

Atmosphere: 4

Food: 5

Service: 4

German Barrera

Double meat you can't see

Atmosphere: 3

Food: 3

Service: 3

Nash

Went there for an online order. Order said it was ready. Store had sign saying they were closed. Subway ignored my

Atmosphere: 1

Food: 1

Service: 1

Alan Hardy

Service was a little

Atmosphere: 3

Food: 4

Service: 3

Gregory Romeu

For some reason the sandwich doesn't come off looking like the photo.... There's a lot less meat and I got charged extra for a very thin layer of avocado. Over $13 for a footlong.

Parking: Not quite the quality control or the gracious meat packed sandwiches that they used to serve. This is not worth the expense I would rather get a pre-made sandwiches out of a gas station.

Atmosphere: 5

Food: 3

Service: 3

Bradford Wolpert

Whitney was sooo nice!!!!

Loading...