We have always enjoyed our visits. Salad bar is always the best. Tonight my husband ordered a rare ribeye steak. We received a rare sirloin steak. When my husband confronted the waitress of the error, she went to the back to speak to the cook. She came back and said the cook said it was a sirloin and the check would reflect so. About 15 minutes later she came back to the table to tell us she double checked with the manager and was told it was a ribeye steak. When we paid, we were in fact charged for a ribeye. We didn’t argue about the bill, we just paid for the meal and tipped the waitress and informed her that we did not appreciate the service and would not ever be returning to the restaurant. She said she didn’t want the situation to keep us from coming again. My husband informed her that he was a butcher, he knew his cuts of meat and knew he received and was charged for meat he did not receive. This is after the back and forth with the kitchen and the manager. She said we could call the next day and get it straightened out. Absolutely not. We should not have to do that, it should have been dealt with when we voiced our concerns. Trying to take advantage of customers is not a good look. How is someone going to look a butcher in the eye and tell him he doesn’t know what cut of meat they served him.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Ratliff
The Philly cheese steak is so good! My server was so sweet.
Atmosphere: 4
Food: 5
Service: 5
Ann
It was a busy Saturday, so maybe that was the problem. We never were served. No one took our orders. We just left
Service: 1
Tammy Johnson
The food was really good and everyone was friendly. I asked if they did anything for birthdays and was told yes. Told them it was my wife's birthday, and expected something, anything but nothing happened.
Atmosphere: 5
Food: 5
Service: 4
desiree navarro
Love the salads and the Meat is really good, excellent service, good promotions
Atmosphere: 5
Food: 5
Service: 5
Susan Grammer
Wait staff is not attentive. Very short and rude. I order out for work and always ask for extra condiments, everytime say different about charging for extra. Today I got charged 1.50 for 2 packets of mayo that I had to wait a extra 15 minutes for. They only gave 1 with a burger and fries.
Atmosphere: 2
Food: 3
Service: 1
Kayliana Jade
New Orleans Seafood & Fried Catfish and Crispy Shrimp Platter were top notch today. Thank you for a great lunch & full belly 🤍❤️
Atmosphere: 5
Food: 5
Service: 5
Some Guy
You guys suck Jeff cool deserves better
Atmosphere: 1
Food: 1
Service: 1
Adam Burch
Ruby Tuesdays keep getting the good wrong. Completely over cooked my steak which was super tough , then undercooked the replacement. Service was good otherwise although this RT is looking very dated.
Service was amazing and the food was great I will be returning
Atmosphere: 5
Food: 5
Service: 5
jason Shrout
Was there January 3, 2025. Michael was our server. We ordered the soup and salad. Once we were brought the soup, never saw Michael again. The lettuce was wilted and discolored. Items were empty and never refilled during out visit. Will not return. Go somwhere else!
Atmosphere: 1
Food: 1
Service: 1
Kenneth McKinney
Went for salad bar and a beer. Bar was fresh and everything was GOOD.
Atmosphere: 5
Food: 5
Service: 5
In His Service
One Of The Worst Burgers I Have Had In Years BUT Custom Service IS On Point!
I just spent about twenty dollars on an American double smash burger with tater tots from Ruby Tuesday, plus DoorDash fees, for a total of around twenty seven dollars. For that price, I expected at least a decent sit down restaurant quality meal. What I received was one of the worst burgers I have had in recent memory and a small handful of tater tots that barely counted as a side.
My order was very simple, and very clear, American double smash burger and tater tots, no lettuce, add mustard. That is it. What showed up was a sad, poorly made burger, maybe ten tater tots at most, and the mustard tossed on the side in a container. This is a full service sit down restaurant, and they could not be bothered to actually sauce the burger the way it was ordered.
If a restaurant cannot manage a basic burger with mustard and a normal portion of tots, it shows a complete lack of care for the customer and for the food they are putting out. At twenty seven dollars after fees, this meal felt like an insult, not a treat.
I will not be ordering from this Ruby Tuesday again, and I would strongly encourage anyone considering it to think twice before spending their money here. For this price point there are far better options that actually respect both your order and your wallet.
***Update: After posting this review, I received a courteous call from a local manager who took responsibility for the issue and followed up the same day with a dining certificate. I appreciate the prompt, human response. I plan to return and evaluate the in-restaurant experience separately.
Food: 1
Service: 5
Ron Redburn
HOT Dble slider w HOTtater tots & Unlimited Salad Bar 10.75(?something). What an amazing lunch with excellent service.
Stuffed quesadilla was great
Atmosphere: 4
Food: 4
Service: 4
We have always enjoyed our visits. Salad bar is always the best. Tonight my husband ordered a rare ribeye steak. We received a rare sirloin steak. When my husband confronted the waitress of the error, she went to the back to speak to the cook. She came back and said the cook said it was a sirloin and the check would reflect so. About 15 minutes later she came back to the table to tell us she double checked with the manager and was told it was a ribeye steak. When we paid, we were in fact charged for a ribeye. We didn’t argue about the bill, we just paid for the meal and tipped the waitress and informed her that we did not appreciate the service and would not ever be returning to the restaurant. She said she didn’t want the situation to keep us from coming again. My husband informed her that he was a butcher, he knew his cuts of meat and knew he received and was charged for meat he did not receive. This is after the back and forth with the kitchen and the manager. She said we could call the next day and get it straightened out. Absolutely not. We should not have to do that, it should have been dealt with when we voiced our concerns. Trying to take advantage of customers is not a good look. How is someone going to look a butcher in the eye and tell him he doesn’t know what cut of meat they served him.
Atmosphere: 1
Food: 1
Service: 1
The Philly cheese steak is so good! My server was so sweet.
Atmosphere: 4
Food: 5
Service: 5
It was a busy Saturday, so maybe that was the problem. We never were served. No one took our orders. We just left
Service: 1
The food was really good and everyone was friendly. I asked if they did anything for birthdays and was told yes. Told them it was my wife's birthday, and expected something, anything but nothing happened.
Atmosphere: 5
Food: 5
Service: 4
Love the salads and the Meat is really good, excellent service, good promotions
Atmosphere: 5
Food: 5
Service: 5
Wait staff is not attentive. Very short and rude. I order out for work and always ask for extra condiments, everytime say different about charging for extra. Today I got charged 1.50 for 2 packets of mayo that I had to wait a extra 15 minutes for. They only gave 1 with a burger and fries.
Atmosphere: 2
Food: 3
Service: 1
New Orleans Seafood & Fried Catfish and Crispy Shrimp Platter were top notch today. Thank you for a great lunch & full belly 🤍❤️
Atmosphere: 5
Food: 5
Service: 5
You guys suck Jeff cool deserves better
Atmosphere: 1
Food: 1
Service: 1
Ruby Tuesdays keep getting the good wrong. Completely over cooked my steak which was super tough , then undercooked the replacement. Service was good otherwise although this RT is looking very dated.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Service was amazing and the food was great I will be returning
Atmosphere: 5
Food: 5
Service: 5
Was there January 3, 2025. Michael was our server. We ordered the soup and salad. Once we were brought the soup, never saw Michael again. The lettuce was wilted and discolored. Items were empty and never refilled during out visit. Will not return. Go somwhere else!
Atmosphere: 1
Food: 1
Service: 1
Went for salad bar and a beer. Bar was fresh and everything was GOOD.
Atmosphere: 5
Food: 5
Service: 5
One Of The Worst Burgers I Have Had In Years BUT Custom Service IS On Point!
I just spent about twenty dollars on an American double smash burger with tater tots from Ruby Tuesday, plus DoorDash fees, for a total of around twenty seven dollars. For that price, I expected at least a decent sit down restaurant quality meal. What I received was one of the worst burgers I have had in recent memory and a small handful of tater tots that barely counted as a side.
My order was very simple, and very clear, American double smash burger and tater tots, no lettuce, add mustard. That is it. What showed up was a sad, poorly made burger, maybe ten tater tots at most, and the mustard tossed on the side in a container. This is a full service sit down restaurant, and they could not be bothered to actually sauce the burger the way it was ordered.
If a restaurant cannot manage a basic burger with mustard and a normal portion of tots, it shows a complete lack of care for the customer and for the food they are putting out. At twenty seven dollars after fees, this meal felt like an insult, not a treat.
I will not be ordering from this Ruby Tuesday again, and I would strongly encourage anyone considering it to think twice before spending their money here. For this price point there are far better options that actually respect both your order and your wallet.
***Update: After posting this review, I received a courteous call from a local manager who took responsibility for the issue and followed up the same day with a dining certificate. I appreciate the prompt, human response. I plan to return and evaluate the in-restaurant experience separately.
Food: 1
Service: 5
HOT Dble slider w HOTtater tots & Unlimited Salad Bar
10.75(?something).
What an amazing lunch with excellent service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad Bar, Hamburger
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