McDonald's
2199 US-98, Mary Esther
(850) 581-0176
Recent Reviews
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Mcdonalds has poor contact options to file a complaint. 1 star at all locations has been earned for the poor customer service offer today
Atmosphere: 1
Food: 1
Service: 1
Typical McDonald's they ast like they are doing you a favor to take your order
Atmosphere: 4
Food: 4
Service: 4
I parked on the side and couldn't get in that door had to walk all the way around to the front of the building to get in that door so then I go to the restroom and it's okay clean it's not clean clean but it's okay clean, so I go to order and the computer or whatever that self-serve ordering thing was was not friendly at all cuz I just had a simple order but no y'all have to make it difficult then leave to go through the drive-thru so I can get what I want and the Dr pepper they gave me had about an inch of space at the top the hamburger was cold and the fries were so cold and yucky I couldn't eat them and threw them out I was too far away to go and take him back, you know when your fries are old yet you serve them anyways it's pretty crappy so
Atmosphere: 1
Food: 1
Service: 1
The staff is terrible, the service is very slow. The prices has jumped up so it’s hardly worth the food to me anymore . A value French fry is tiny and it’s over $2 . No one is ever at the front desk when you go in, they don’t acknowledge you and they expect everyone to use the 2 kiosks to order your food. Once I did that I waited 30 minutes. They finally said what did I order bc it did not pop up on there screen in the back. This is the most terrible McDonald’s I’ve ever been to. If you want good service and good food do not go here.
Atmosphere: 3
Food: 3
Service: 1
Hot and spicy so fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Pancakes, Mcmuffin, Mcgriddles, French Fries, McDonald's Big Mac, Sausage
Great service. Nice people!
Kid-friendliness: Always have a great attitude!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, McDonald's Big Mac
Workers were quick and respectful but the food was still low quality.
Atmosphere: 5
Food: 3
Service: 5
The only thing guaranteed here is that the ice cream machine is never working. And remember to check each item before heading home or else you may end up with someone disappointed when you arrive with dinner. Usually it's something super annoying like forgetting to leave the onions off of one of the cheeseburger meals. But typically the food is usually tasty lol.
However, last time I stopped by to grab dinner around 10, everything was cold and stale and clearly had been sitting too long. Even the condiments were like crusted...ew!!
Oh yeah....and they still added onions LOL
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Cheeseburger, Mcgriddles, Dr Pepper, French Fries, Quarter Pounder with Ketchup and Mustard Only, Quarter Pounder Hamburger
Awesome experience changed our rough starting day. The food is fresh and hot. The lady at the window was helpful
Atmosphere: 5
Food: 5
Service: 5
Didn't give us our full order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manger Amber at this Mcdonald's is the BEST!!!! I love her personality not only that but she's all about making sure her customers are happy. And because of her and her big smile is the only reason why I'm given this McDonald's. A 5 ?
Quick stop for breakfast. Typical food taste. Staff was pleasant
Atmosphere: 4
Food: 5
Service: 5
This is probably my favorite McDonald’s in this area.I walked in and ordered breakfast (3 McMuffins) and my order came out in about 45 seconds.And be advised, the drive through was beginning to wrap around the building .The gentleman that bought out my order had a mustache.Props to this team ?
Atmosphere: 5
Food: 5
Service: 5
The food was terrible my coffe was cold and one of the employees her name was Sheryl she was extremely rude and she walk away when I tried to give her my order so someone else had to take my order. The experience was just terrible and I would go there again.
Atmosphere: 1
Food: 1
Service: 1
Ice machine was empty. Piss on bathroom floor. All tables inside were dirty, needed to be wiped down. The fry oil is old and needs to be changed out. Big Mac tasted good.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Big Mac
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