They were slammed busy with a fundraiser , service was friendly I give them that but my $14 sandwich was pitiful , what my sandwich looked like to what the tv portrays
Atmosphere: 3
Food: 1
Service: 3
Jacob Maris
Very nice employee working the order up window
Atmosphere: 4
Food: 4
Service: 5
Sarah Bencivenga
Food and service always superb! Employees are warm, friendly, helpful, and knowledgeable about food items.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Sherrod
Great food and great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Aubrey Hawkes
Ordered a doordash order and they forgot my small mac and cheese. I called and let them know and whoever I spoke to on the phone was very very nice and apologetic! I asked if they could upgrade my new order of mac and cheese to a large since I had to pay for another. Not only did they happily do that, they also added 2 bags of chips (which are my fav) and a huge cookie!! I was surprised and very pleased when I opened the bag. Thank you so much to whoever I spoke to and made my order right today!! That is what customer service is all about :)
Food: 5
Service: 5
NANSEA
This is a good Panera. Staff is always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Beth Lindner
7 dollars and a long wait to get a burnt souffle
Food: 1
Service: 5
J. Hairston
This location was closed due to water issues. Hmmm...unusual issue.
Tesia Stenger
Store says they are open but all the doors are locked. Also no one will answer the phone
Service: 1
Truth Reviews
No hot water so couldn't eat in. Food wasn't anything worth raving over and overpriced.
Went through the drive through like I always do and asked for extra lettuce also like I normally do and was told I wasn’t allowed to get extra lettuce because it “messes with the size of the salad” so I asked if they could just put extra in a side container and was told “we don’t do a la carte items” yet I’ve never had an issue getting extra lettuce nor have I ever been charged for it.. so why the sudden change?
Food: 1
Service: 1
Jennifer Dampier
Be careful if you go through the drive it will not be the same food you pay for and they will steal it and say it’s your fault.
Atmosphere: 1
Food: 1
Service: 1
Gerling Hughey
Good sandwich
Atmosphere: 5
Food: 5
Service: 5
John M
Money was stolen from wallet and I got banned from the store for trying to seek a solution. Management refused to give a gift card in compensation or even simply apologize. Would not recommend coming here under any circumstances.
Rose Wedderburn
This location is frequently out of items and they do not offer mugs anymore when you dine in! It is also always extremely cold in there! The customer service is good, but can be improved.
They were slammed busy with a fundraiser , service was friendly I give them that but my $14 sandwich was pitiful , what my sandwich looked like to what the tv portrays
Atmosphere: 3
Food: 1
Service: 3
Very nice employee working the order up window
Atmosphere: 4
Food: 4
Service: 5
Food and service always superb! Employees are warm, friendly, helpful, and knowledgeable about food items.
Atmosphere: 5
Food: 5
Service: 5
Great food and great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Ordered a doordash order and they forgot my small mac and cheese. I called and let them know and whoever I spoke to on the phone was very very nice and apologetic! I asked if they could upgrade my new order of mac and cheese to a large since I had to pay for another. Not only did they happily do that, they also added 2 bags of chips (which are my fav) and a huge cookie!! I was surprised and very pleased when I opened the bag. Thank you so much to whoever I spoke to and made my order right today!! That is what customer service is all about :)
Food: 5
Service: 5
This is a good Panera. Staff is always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
7 dollars and a long wait to get a burnt souffle
Food: 1
Service: 5
This location was closed due to water issues. Hmmm...unusual issue.
Store says they are open but all the doors are locked. Also no one will answer the phone
Service: 1
No hot water so couldn't eat in. Food wasn't anything worth raving over and overpriced.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Went through the drive through like I always do and asked for extra lettuce also like I normally do and was told I wasn’t allowed to get extra lettuce because it “messes with the size of the salad” so I asked if they could just put extra in a side container and was told “we don’t do a la carte items” yet I’ve never had an issue getting extra lettuce nor have I ever been charged for it.. so why the sudden change?
Food: 1
Service: 1
Be careful if you go through the drive it will not be the same food you pay for and they will steal it and say it’s your fault.
Atmosphere: 1
Food: 1
Service: 1
Good sandwich
Atmosphere: 5
Food: 5
Service: 5
Money was stolen from wallet and I got banned from the store for trying to seek a solution. Management refused to give a gift card in compensation or even simply apologize. Would not recommend coming here under any circumstances.
This location is frequently out of items and they do not offer mugs anymore when you dine in! It is also always extremely cold in there! The customer service is good, but can be improved.
Atmosphere: 3
Food: 4
Service: 3
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