Starbucks

340 Mary Esther Blvd, Mary Esther
(850) 243-2197

Recent Reviews

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Harold Lane

This Starbucks is NOT FRIENDLY or customer focused at all!!!! DON'T WASTE YOUR TIME!!!! Terrible service. The associate working the cash register on Thursday, February 20, doesn't need to work with the public. She was ABSOLUTELY TERRIBLE!!!!

Florida Resident

Even if I order my drink barely warm still comes out too hot and the whip is melted….only place that has this downfall

Atmosphere: 4

Food: 2

Service: 4

Ashley Bouck

the girl with the cheetah headband and black braids took my drink order ticket and went around to each worker showing them, yelling “is it that serious?? is it that serious??” repeatedly. you’re right it’s not that serious so calm down.. one of the other workers said “she just walked in” and then i overhear the girl say “this is ridiculous” making my drink. because i had too many modifications that i PAY for?? and you’re doing you’re job?? like i work in the service industry and would not act like that in front of a customer ever. it’s not a big deal, it took her not long at all to make my drink. i always come to this starbucks and order the same simple drink but wanted to try some new things. don’t work somewhere if you’re going to complain to do the job the customer is paying for in front of them to everyone. i stayed quiet and left but will not be coming to this starbucks anymore. starbucks fix your staff.

Service: 1

Erica Francis

Hello,

I wanted to share my experience today and hope I can help the store gain something from it. I ordered a mobile order and I got my drinks in a timely manner. When looking at my two drinks I notice they look different from what I normally order. After tasting it I realized it was heavy on the milk in both drinks. I drove back to get them remade and the lady asked for what I had never apologized for me not being happy with my order. She asked me to park at the mailbox.. I waited 15 minutes for a remake. I shared with another employee a picture of what the drink should look like ( the same drink I got earlier in the week) and she said “yea, I got you” then proceed to walk away. I never experienced anything like this from this Starbucks but today I did. With all this being said I would not be getting coffee anymore from this location. I hope everyone can learn something from this that works in the store. Customer service goes a long way and how you treat people matters. Have a blessed day!

Atmosphere: 2

Service: 1

Koray

Manager was useless

Atmosphere: 1

Food: 1

Service: 1

Integrity Integrity

Great freindly service her. Came in at Am and staff was chipper and happy. Service with a smile. Its a smaller stsrbucks with onky about 6 small tables inside with some electric outlets. About 10 tables outside though. Relaxing music for reading. I like
This Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Yaneisy Pérez Medina

Very friendly.

Tiffany Pulkowski

Sept. 2024: Just a quick stop for coffee but had quick service in the drive thru.

Food: 5

Service: 5

William Anglea

This is the best Starbucks there is. I go almost everyday and I’ve never had an issue and the staff really makes you feel at home. Five stars well earned ty guys.

kayla

The last two visits to this location, the service at the drive thru was amazing. Just such kind and friendly staff. Great experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Ribbon Crunch

irving gil

Starbucks always delivers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Burt Mufairo

So fast! Always accurate!

Atmosphere: 5

Food: 5

Service: 5

Brandon puntin

Love it when they have the topping for caramel ribbon crunch

Atmosphere: 5

Food: 5

Service: 4

J Murphy

Typical Starbucks experience (good, bad or otherwise). This location is a bit tricky to enter/exit from the busy street but offers a pleasant atmosphere with friendly staff.

Wheelchair accessibility: Ground floor with ramp.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Cheddar & Egg Sandwich

David Stulajter

Top notch location. Not only is my order completed in a timely manner, it’s also always perfect. I have not been to this location in several months, due to time constraints. But when I made my order, not only did the manager somehow remember me, they also corrected a mistake I made on the order. This was unbelievably and genuinely surprising. I was floored. I am not a memorable person and this just amazed me and I felt very humbled. Made my day. This location is precious. So, if you want your order to be made with thought, care & in a timely manner, stop by.

Atmosphere: 5

Food: 5

Service: 5

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