Went with a friend this morning and ordered an iced caramel macchiato sub vanilla syrup for pumpkin. When I ordered, the pink haired woman laughed at me. She proceeded to talk down to me and tell the worker to just make me a pumpkin spice latte. She proceeded to ask how to spell my name and then told me that I was incorrect? I tried to correct her that I didn’t order a pumpkin spice latte but she put in the order as a pumpkin spice latte anyway. Then when my friend ordered the same thing she didn’t get to pay before the two started talking and giggling and she waited for a few minutes waiting to pay while the pink haired workers back was turned. Then while I had never received my food she handed my friend who has ordered minutes after me my sandwich saying “this one’s for you.” Before she had even paid. This was just not a great customer service experience for me and I don’t think anyone should be laughed at for ordering something that they like and then it not be made properly. Being ignored and belittled isn’t smthn that should be done when paying 14 dollars for a drink and a sandwich.
Atmosphere: 2
Food: 3
Service: 1
laila kilcommons
I ordered a caramel macchiato and asked a simple favor of subbing the vanilla syrup for pumpkin. The pink-haired worker is looking at me like she’s seen a ghost, like nobody has ever ordered pumpkin syrup in a drink. She then proceeds to turn around before I can pay, leaving me standing there looking stupid for about 4 minutes waiting to tap my phone. Then she’s confused on why I haven’t paid yet when the option was literally not given to me verbally or on the screen. Idk maybe she was having a bad day but we don’t need to be laughing at people when they order a customized drink.
Mule Shroom
Amazing customer service, Lola was delightful.
Atmosphere: 5
Food: 5
Service: 5
Lisa Koskovich
Past 3 time I’ve come here during store hours it’s not open
Gil Ramirez
Nice location by the front. Well kept. Staff is nice and they have a pretty good selection.
Atmosphere: 4
Food: 4
Service: 5
Pamela Beck
I got coffee at 2750 w, New haven ave Melbourne villageThe coffee is so bad the girl changes me fort caramel syrup, and she said she knows her job and a lots of them in line, they never change me that,
Darrin Rodriguez
Employees at Starbucks are very polite. Always smiling and very happy to make your drink. The barista really enjoys her job. Coffee is great as expected.
Atmosphere: 5
Food: 5
Service: 5
Jingchen Bi
The female worker had a very bad attitude and started to chat with her coworker while I was still talking to her. I’d better get a drink somewhere else.
Atmosphere: 3
Food: 3
Service: 1
Peter Woodin
Horrible service. Waited in line for 15 mins for them to throw everything out and tell me I can't get what I wanted. They were to worried about closing a hour early then Servicing the customers they had in line.
Went with a friend this morning and ordered an iced caramel macchiato sub vanilla syrup for pumpkin. When I ordered, the pink haired woman laughed at me. She proceeded to talk down to me and tell the worker to just make me a pumpkin spice latte. She proceeded to ask how to spell my name and then told me that I was incorrect? I tried to correct her that I didn’t order a pumpkin spice latte but she put in the order as a pumpkin spice latte anyway. Then when my friend ordered the same thing she didn’t get to pay before the two started talking and giggling and she waited for a few minutes waiting to pay while the pink haired workers back was turned. Then while I had never received my food she handed my friend who has ordered minutes after me my sandwich saying “this one’s for you.” Before she had even paid. This was just not a great customer service experience for me and I don’t think anyone should be laughed at for ordering something that they like and then it not be made properly. Being ignored and belittled isn’t smthn that should be done when paying 14 dollars for a drink and a sandwich.
Atmosphere: 2
Food: 3
Service: 1
I ordered a caramel macchiato and asked a simple favor of subbing the vanilla syrup for pumpkin. The pink-haired worker is looking at me like she’s seen a ghost, like nobody has ever ordered pumpkin syrup in a drink. She then proceeds to turn around before I can pay, leaving me standing there looking stupid for about 4 minutes waiting to tap my phone. Then she’s confused on why I haven’t paid yet when the option was literally not given to me verbally or on the screen. Idk maybe she was having a bad day but we don’t need to be laughing at people when they order a customized drink.
Amazing customer service, Lola was delightful.
Atmosphere: 5
Food: 5
Service: 5
Past 3 time I’ve come here during store hours it’s not open
Nice location by the front. Well kept. Staff is nice and they have a pretty good selection.
Atmosphere: 4
Food: 4
Service: 5
I got coffee at 2750 w, New haven ave Melbourne villageThe coffee is so bad the girl changes me fort caramel syrup, and she said she knows her job and a lots of them in line, they never change me that,
Employees at Starbucks are very polite. Always smiling and very happy to make your drink. The barista really enjoys her job. Coffee is great as expected.
Atmosphere: 5
Food: 5
Service: 5
The female worker had a very bad attitude and started to chat with her coworker while I was still talking to her. I’d better get a drink somewhere else.
Atmosphere: 3
Food: 3
Service: 1
Horrible service. Waited in line for 15 mins for them to throw everything out and tell me I can't get what I wanted. They were to worried about closing a hour early then Servicing the customers they had in line.
Atmosphere: 1
Food: 5
Service: 1
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carmel Frappachino
Restaurantji Recommends
Excellent
Just what I needed at the time
Atmosphere: 5
Food: 5
Service: 5
They should update the system better since it said it was open and when I arrived it was closed.
Very good coffee and very friendly staff
Food: 5
The people there are nice and the coffee is like the best i have ever had
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Carmel Frappachino
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