Tropical Smoothie Cafe

Barely anything

Food: 1

Service: 1

Shame about this place. Now you think your in the hood not Merritt Island. Definitely questioning if they even wash their hands. Very doubtful.

Update: was finished drinking my smoothie and it was the worst I have ever gotten from this place in over 10 years. There was like some strange pasty stuff on bottom of cup. What the hell? now great smoothies suck from here. A shame really.

Atmosphere: 1

Food: 1

Service: 3

Items are missing from order every time my wife orders delivery from here. She called the store in the past about resolution and refund but nothing happened. You would think we would learn. If you order from here be prepared to be missing at least one item from your order and not having a way to resolve the issue.

Atmosphere: 1

Food: 2

Service: 1

after being a regular here for a few years i’ve watched the quality decline significantly since they got new management. i ordered a Thai wrap today and it’s half the portion size they used to make. last week i got a thai salad and they put Parmesan crisps in it instead of wontons. nearly any time i order pickup now my order is wrong somehow. very disappointing as this is one of the only healthy options for lunch near me.

Atmosphere: 1

Food: 1

Service: 2

If I could leave zero stars I would! What happened to the last manager? Everything ran smoothly and my food was always made right and ready when I arrived for my online order. This new manager has an attitude w every customer. Since he's taken over I haven't recieved the correct food or any food at all. I'm $30 in the negative. One cashier said he would replace the missing items but the manager wouldn't let him. And I was met w anger when I requested my food or refund. I just left and haven't returned since. Please let the community know when you've hired a new manager. Until then you have lost my business. And I order 2 plus times a week so I have healthy food to eat at work. After speaking w neighbors they have told me they have had the same experiences. Such a bummer really.

Atmosphere: 1

Food: 1

Service: 1

jazmin is the best worker , very fast with it and so sweet and just made me have the best day !!

Atmosphere: 5

Food: 5

Service: 5

I had an absolutely horrible experience at this location! One of the two staff members was very friendly but the other was unnecessarily rude! I asked for all banana instead of berrys on my Açaí bowl and he came out to the front with an attitude and said he was not giving me that because “the recipe” only called for a few bananas i told him i sub the berrys for bananas at every other location and he shoved the bowl at me and told me no. And our smoothies tasted like straight water. I do not recommend this location at all! They need to get rid of that man immediately!

Atmosphere: 1

Food: 4

Service: 1

A nice young lady named Rachael made me the yummiest smoothie! Great experience!
I will be back!!

Atmosphere: 5

Food: 5

Service: 5

Who ever was working July 14th at 2:30 pm needs to be fired expeditiously!!! The total lack of time management is absolutely ridiculous!! No reason it should take 20 minutes to get a smoothie while other workers are literally doing nothing. Sad!

Atmosphere: 1

Food: 1

Service: 1

Store is not even opened. Came to pick up my order and it's dark, empty.

Atmosphere: 1

Food: 1

Service: 1

Save yourself a headache and go somewhere else. Did a mobile order because I only have a 30 minute break. Showed up a couple minutes after my scheduled pick up time it wasn't ready. Employee claims ot never went through. Then rather than ask me what I ordered just starts randomly making shit. Makes me the wrong thing. At this point I have wasted 15 minutes of my break and I tell him it's wrong. He walked away and I just walked out. I tried my smoothie and it has so much unblended ice in it I can drink it through a straw. Absolutely ridiculous!

Atmosphere: 1

Food: 1

Service: 1

The new manager sucks! All the good old crew left and it’s not the same anymore:( I really hope this new manager doesn’t last like the old ones. I miss the tattooed girl (I don’t remember her name) she always made my experience pretty great

Atmosphere: 1

Food: 1

Service: 1

Ghetto and Sad. Really depressing smoothie shop. Feels like a Funeral Home in here. Damn.
The female bathroom was busted and one of the employees had to go next door to use a female bathroom. Even the sign outside has a birds nest in it. Wow ! Definitely needs some TLC this place.

Atmosphere: 1

Food: 3

Service: 2

slow, 10 min wait for 1 item people walk in ordering more than me and getting items first

The new manager is really bringing this store up with the cleanliness and atmosphere. My smoothie was as good as I have come to expect from a tropical smoothie Cafe.