Wonderful and Exceptional Food. Never disappoints me when I come home to visit. A must have.
As for the service, there is a need to enhance communication with customers when they are paying or even the rude facial expressions. If the one providing the service is confused it’s not to reflect on the “paying customer” Establishing a sign or asking card or cash. Would be an exceptional improvement. I understand that everyone doesn’t comprehend english to the entirety but when owning and running a business, learning an intricate amount of words goes a long ways to providing exceptional-service. I too want the amount of what I am paying to match what is being calculated on the separate machine that is charging a debit or credit card. This is not an unwritten rule which is why it is necessary to a) put up a sign, b) Hacer la pregunta or c) simply be kind and ask someone else to help you out.
Atmosphere: 3
Food: 5
Service: 1
Nathan Medina
I visited Bobe for the first time, and it was absolutely worth it! The place is beautiful—it makes you want to sit down, have a coffee, and enjoy the moment. I tried the Chalanesa, and the service from Luis, my server, was excellent. I’ll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Gill G
Sandra was fantastic 🤩 so kind and attentive. Such great value for money!
Service: 5
Yissel Mederos
Total disappointment, bad experience. I bought a cappuccino panetela just today and when I tried it, it was completely sour from the meringue to the cherry decorations. Very bad, disgusting.
Atmosphere: 3
Food: 1
Service: 5
Penny Tai
I consult their service guys, because we are going to celebrate a 70 years old gentleman’s birthday, this birthday boy is from Australia. What I asked is to order a custom made “Gluten Free” Cake, they reply me to order online , then will memo everything I need later on.I paid already and also made several options such as money-pulling cake…..etcThen I found the order confirmation noted the wrong pickup date, I told them, they corrected after. I asked them to make sure that this cake is gluten free 2 days before birthday, they told me sorry that this is not gluten free, I asked them have to be gluten free and send them the screenshot of our conversation!No further reply until next day , they said they cancelled the order and give full refund!As there are three parts of payment, one is the cake $ 458.9 SGD. the other part is 250SGD and 10SGD.They refund 458.9 and 250. But forgot 10SGD.It is not about money, it is an altitude and company’s culture, sorry cannot solve problem. This is only one time 70th years big birthday ceremony.Refund money is not what a cake making company’s policy ， solve problem is!They should seek for help from other bakery! Not just cancel ! It is someone’s important day, not just sorry and refund money!I would never and ever go to this store!
Lisandra Gonzalez
The lady who helped me has no idea what customer service is, very bad service. I had to guess where the order was after paying for it because she didn't even tell me where to pick it up. It was the first time I went to that bakery and the last. Bad service and the tray cakes were very hard or perhaps they were from very early or from the day before. They should have more awareness and education because the customers who go to their bakery are to consume them, not to do them any favors.
Gerardo rodriguez Rodriguez
Today, Mother's Day, congratulations to all the employees for this day and for the pleasant, fast and professional attention I received and the delicious breakfast that Katia prepared for us.
Yovana Estepe
good prices
Ariel Fernandez
Delicious as always. Bob serves plenty of fine food managed by superwoman Mabel!
For the second time I have the bad experience that what I buy is in poor condition, the first time the cake I bought for a birthday had mold, today my husband went to buy me some dulce de leche and they also had mold, this is sad. I do not recommend this bakery.
Renae Brown
The website said they closed at 9pm. Got there at exactly 7:40pm today and the two women inside standing eating and talking said they are closed. Makes no sense when it's not even 8pm yet. DO BETTER!!!!
Jose Fernandez
Coffee con leche is always delicious, lunch sandwiches are made fresh but we'll worth the wait and great prices
Wonderful and Exceptional Food. Never disappoints me when I come home to visit. A must have.
As for the service, there is a need to enhance communication with customers when they are paying or even the rude facial expressions. If the one providing the service is confused it’s not to reflect on the “paying customer” Establishing a sign or asking card or cash. Would be an exceptional improvement. I understand that everyone doesn’t comprehend english to the entirety but when owning and running a business, learning an intricate amount of words goes a long ways to providing exceptional-service. I too want the amount of what I am paying to match what is being calculated on the separate machine that is charging a debit or credit card. This is not an unwritten rule which is why it is necessary to a) put up a sign, b) Hacer la pregunta or c) simply be kind and ask someone else to help you out.
Atmosphere: 3
Food: 5
Service: 1
I visited Bobe for the first time, and it was absolutely worth it! The place is beautiful—it makes you want to sit down, have a coffee, and enjoy the moment. I tried the Chalanesa, and the service from Luis, my server, was excellent. I’ll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Sandra was fantastic 🤩 so kind and attentive. Such great value for money!
Service: 5
Total disappointment, bad experience. I bought a cappuccino panetela just today and when I tried it, it was completely sour from the meringue to the cherry decorations. Very bad, disgusting.
Atmosphere: 3
Food: 1
Service: 5
I consult their service guys, because we are going to celebrate a 70 years old gentleman’s birthday, this birthday boy is from Australia. What I asked is to order a custom made “Gluten Free” Cake, they reply me to order online , then will memo everything I need later on.I paid already and also made several options such as money-pulling cake…..etcThen I found the order confirmation noted the wrong pickup date, I told them, they corrected after. I asked them to make sure that this cake is gluten free 2 days before birthday, they told me sorry that this is not gluten free, I asked them have to be gluten free and send them the screenshot of our conversation!No further reply until next day , they said they cancelled the order and give full refund!As there are three parts of payment, one is the cake $ 458.9 SGD. the other part is 250SGD and 10SGD.They refund 458.9 and 250. But forgot 10SGD.It is not about money, it is an altitude and company’s culture, sorry cannot solve problem. This is only one time 70th years big birthday ceremony.Refund money is not what a cake making company’s policy ， solve problem is!They should seek for help from other bakery! Not just cancel ! It is someone’s important day, not just sorry and refund money!I would never and ever go to this store!
The lady who helped me has no idea what customer service is, very bad service. I had to guess where the order was after paying for it because she didn't even tell me where to pick it up. It was the first time I went to that bakery and the last. Bad service and the tray cakes were very hard or perhaps they were from very early or from the day before. They should have more awareness and education because the customers who go to their bakery are to consume them, not to do them any favors.
Today, Mother's Day, congratulations to all the employees for this day and for the pleasant, fast and professional attention I received and the delicious breakfast that Katia prepared for us.
good prices
Delicious as always. Bob serves plenty of fine food managed by superwoman Mabel!
The cake is very tasty and good
Restaurantji Recommends
Very good food
Good food
For the second time I have the bad experience that what I buy is in poor condition, the first time the cake I bought for a birthday had mold, today my husband went to buy me some dulce de leche and they also had mold, this is sad. I do not recommend this bakery.
The website said they closed at 9pm. Got there at exactly 7:40pm today and the two women inside standing eating and talking said they are closed. Makes no sense when it's not even 8pm yet. DO BETTER!!!!
Coffee con leche is always delicious, lunch sandwiches are made fresh but we'll worth the wait and great prices
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