Dunkin'
19801 NW 27th Ave Unit A, Miami Gardens
(305) 671-3790
Recent Reviews
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I placed a mobile order online and drove to the Dunkin’ Donuts to pick it up. When I got there to drive-through was long about seven cars in line. I decided to go inside the restaurant to pick up my order. I was the only customer in the entire store. When I got there waiting patiently to pick up my motor order by the mobile order pick up. I stood there for about 20 minutes no one addressed me or asked me what I was in the store for no one said hello or can I help you. Another customer came in the store behind me and place his order at the register. His order was ready within five minutes. The staff proceeded to hand him his coffee around me. And still not address me at all. When I finally knocked over one of the stands in the restaurant then they proceeded to realize I was actually human. When I asked about my order the crew member said to me I was supposed to come through the drive-through. I told him had they addressed me when I walked in the store and asked what I was here for they would have known that I was not in the drive-through and I came to pick up my order in person. That staff is rude and very unprofessional they knew I was there the whole entire time and still ignored me in my existence. Had I not knock anything down they would have left me standing there 30 minutes or more looking crazy waiting for something that was never going to come. Must I advise that I am a African-American female and the whole entire staff was Hispanic. Sorry to say reasons like this is why I have no remorse. I’m so tired of going into this Dunkin’ Donuts and being ignored or disrespected. Must I advise that there was items in my bag that were missing when they hand me my order. I would no longer be going to the store I don’t care if hell’s burning over
Atmosphere: 1
Food: 3
Service: 1
The service was fast, staff nice, and food good.
Atmosphere: 4
Food: 4
Service: 4
Was trying to to add to my Oder keep cutting me off so rude
Food: 4
Service: 1
Never get the order right. Terrible dunkin. So ghetto.
On 3 different occasions was told manger will call me and nothing happened.
Morning shift is great! Pm shift is rude. The older lady with Caribbean accent is rude and gets your order wrong. Go in the morning.
Fatty food
Expensive.
The chicken sandwich tastes mushy, just gross and my Boston creme left all the chocolate in the bag, horrible
Atmosphere: 3
Food: 1
Service: 3
Donuts too darn expensive!! Medium iced coffee $3.50 too much!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Iced Latte, Donuts
Restaurantji Recommends
Everyone in this store is very attentive and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Worst place to go one cashier only speak creole no good English no donuts only taking order drive thru nothing insides please do not go to this place
Atmosphere: 1
Food: 1
Service: 1
Food service
Atmosphere: 5
Food: 5
Service: 5
They suck their employees suck. I recommend no one to go over there and the people that say that it’s a good place got paid to say it.
Not very clean
Atmosphere: 3
Food: 4
Service: 3
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