The guy had mean lookOn his faceWhen I took my twin nieces and nephew on 3/10/24and wasn’tVery friendly .HeardFeelLikeI owedHimSomething, I want to goBack nowAnd but not while he is there .I’ll go back when some elseIs there .Ice creamIsAwesome
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ice Cream Heaven
LA-LEE POP TV
The guy had mean lookOn his faceWhen I took my twin nieces and nephew on 3/10/24and wasn’tVery friendly .HeardFeelLikeI owedHimSomething, I want to goBack nowAnd but not while he is there .I’ll go back when some elseIs there .Ice creamIsAwesome
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ice Cream Heaven
Tricia Roberts
Good pricing, clean place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Fried Oreos, Cookie
Gerald Ruiz
I am an employee from this place that recently quit the owner is nothing but rude and outright unprofessional I started last year September 2022 I did a phone interview she said I was gonna be getting paid 10 dollar when I was actually getting paid 9 an hour I didn’t really think too much of it but I had a couple of co workers that quit and got fired through out the months I was the only one that was there until summer of 2023 came around and she was doing this program to hire kids just for the summer and she didn’t pay no attention to me when that was happening and I was getting paid less around that time 120, 150, etc the list goes on and after summer she started slacking not bringing in things that were needed for the shop like napkins, paper towels, ice cream to serve the costumer’s etc and plus we didn’t even have everything on the menu I sent her the inventory list every single day up to the point where a line had to be crossed and I had to quit because me not answering her made her realize that she had a job to do and this was my first job ever if anyone thinks of coming to eat or work here I don’t recommend at all and please understand to the people out there who blamed me for not having napkins or any ice cream flavors it not my fault it’s the owners fault
Atmosphere: 1
Food: 1
Service: 1
serjio stano
No napkins to give to the customer. Charge way too much to not have toppings in stock. Probably want ever come back again.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Ice Cream Heaven
Beverlyn Bethel
Bae wanted to be nice and take me and my 2 kids for ice cream. Ordered 4 large cups no bigger than 16oz. Total was 44. Walked out. Too expensive for limited selection and repeat business. Teenage employee never greeted us or suggested items. Tried to patronize but that is ridiculous
Trenika Mitchell
Oh boy yesterday was my first time trying Ice Cream Heaven and I must say it was the Best of the Best I can’t wait to get off work I’m heading back for another scoop If you are in the Miami area and you want some good tasting Ice Cream I highly recommend you stop and purchase a cup a cone from here. You want regret it??
Christopher M.
This place started out so good and the inside is constructed pretty good it looks good but over the year it has downgraded in quality and service now when you walk in is dead silence they look like you bothering them. We have to do better with consistency this could be a great place. I came before they had a really good vegan options but now they don't have any or Italian ice so if you don't like milk you might as well not go there.
Anne D
I normally don't leave bad reviews, but i was so disappointed that I want to remind myself to never go back. 2 stars only because the concept of a heaven ice cream place is pretty good.If you are an ice cream person like myself who literally would eat 1pint of ice cream a night, trust me when I tell you the milkshakes are underwhelming. I walked in, and there was just one person who looked like a high schooler working there who didn't even bother to explain anything. Sub-par customer service. I was excited to try this place based on the reviews and the pictures. I should have checked the 1star reviews first. I got the cookies and cream milkshake and a disappointing service. The milkshake was so bad I couldn't even finish it. Idk how to describe the flavor. But it tasted like refrozen milk with cookie bits. Imagine fat free refrozen milk with with crushed stale off brand oreos and not enough sugar. Underwhelming and not tasty at all.
Shani Curry
Good Ice cream on waffle cone. Large serving. I would not recommend attempting to drive and eat this cone. Instead have a seat out front and enjoy your ice cream! The name of the store says it all!
I've been passing this place for years and finally had the opportunity to try it!!! OMG!! The place is beautiful, very friendly environment and the strawberry cheesecake ice cream was to die for!!
xoshannon08
They have the BEST Ice cream and fried Oreos in Miami. Ten stars ⭐️ ⭐️⭐️⭐️?????? ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stella Molina
If I could give this review 0 stars I would! Freezer burnt ice cream! Astronomical prices with bottom of the barrel quality! Would not recommend!
Shawn Mickeydee
The 1 star is because the employee was nice but sadly she was alone and had to help other customers while making my order. It's not worth the money. First, they don't have soft serve. Second, the icecream taste like the one in the stores so there was no difference in taste. The toppings on my icecream was very minimal (5 pieces of oreos and almonds) not even. The icecream had ice pieces in it. I don't recommend this place. Save your money and buy the icecream from the store and make your own toppings.
Gemini Mickeydee
The 1 star is because the employee was nice but sadly she was alone and had to help other customers while making my order. It's not worth the money. First, they don't have soft serve. Second, the icecream taste like the one in the stores so there was no difference in taste. The toppings on my icecream was very minimal (5 pieces of oreos and almonds) not even. The icecream had ice pieces in it. I don't recommend this place. Save your money and buy the icecream from the store and make your own toppings.
The guy had mean lookOn his faceWhen I took my twin nieces and nephew on 3/10/24and wasn’tVery friendly .HeardFeelLikeI owedHimSomething, I want to goBack nowAnd but not while he is there .I’ll go back when some elseIs there .Ice creamIsAwesome
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ice Cream Heaven
The guy had mean lookOn his faceWhen I took my twin nieces and nephew on 3/10/24and wasn’tVery friendly .HeardFeelLikeI owedHimSomething, I want to goBack nowAnd but not while he is there .I’ll go back when some elseIs there .Ice creamIsAwesome
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Ice Cream Heaven
Good pricing, clean place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Fried Oreos, Cookie
I am an employee from this place that recently quit the owner is nothing but rude and outright unprofessional I started last year September 2022 I did a phone interview she said I was gonna be getting paid 10 dollar when I was actually getting paid 9 an hour I didn’t really think too much of it but I had a couple of co workers that quit and got fired through out the months I was the only one that was there until summer of 2023 came around and she was doing this program to hire kids just for the summer and she didn’t pay no attention to me when that was happening and I was getting paid less around that time 120, 150, etc the list goes on and after summer she started slacking not bringing in things that were needed for the shop like napkins, paper towels, ice cream to serve the costumer’s etc and plus we didn’t even have everything on the menu I sent her the inventory list every single day up to the point where a line had to be crossed and I had to quit because me not answering her made her realize that she had a job to do and this was my first job ever if anyone thinks of coming to eat or work here I don’t recommend at all and please understand to the people out there who blamed me for not having napkins or any ice cream flavors it not my fault it’s the owners fault
Atmosphere: 1
Food: 1
Service: 1
No napkins to give to the customer. Charge way too much to not have toppings in stock. Probably want ever come back again.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Ice Cream Heaven
Bae wanted to be nice and take me and my 2 kids for ice cream. Ordered 4 large cups no bigger than 16oz. Total was 44. Walked out. Too expensive for limited selection and repeat business. Teenage employee never greeted us or suggested items. Tried to patronize but that is ridiculous
Oh boy yesterday was my first time trying Ice Cream Heaven and I must say it was the Best of the Best I can’t wait to get off work I’m heading back for another scoop If you are in the Miami area and you want some good tasting Ice Cream I highly recommend you stop and purchase a cup a cone from here. You want regret it??
This place started out so good and the inside is constructed pretty good it looks good but over the year it has downgraded in quality and service now when you walk in is dead silence they look like you bothering them. We have to do better with consistency this could be a great place. I came before they had a really good vegan options but now they don't have any or Italian ice so if you don't like milk you might as well not go there.
I normally don't leave bad reviews, but i was so disappointed that I want to remind myself to never go back. 2 stars only because the concept of a heaven ice cream place is pretty good.If you are an ice cream person like myself who literally would eat 1pint of ice cream a night, trust me when I tell you the milkshakes are underwhelming. I walked in, and there was just one person who looked like a high schooler working there who didn't even bother to explain anything. Sub-par customer service. I was excited to try this place based on the reviews and the pictures. I should have checked the 1star reviews first. I got the cookies and cream milkshake and a disappointing service. The milkshake was so bad I couldn't even finish it. Idk how to describe the flavor. But it tasted like refrozen milk with cookie bits. Imagine fat free refrozen milk with with crushed stale off brand oreos and not enough sugar. Underwhelming and not tasty at all.
Good Ice cream on waffle cone. Large serving. I would not recommend attempting to drive and eat this cone. Instead have a seat out front and enjoy your ice cream! The name of the store says it all!
Restaurantji Recommends
I've been passing this place for years and finally had the opportunity to try it!!! OMG!! The place is beautiful, very friendly environment and the strawberry cheesecake ice cream was to die for!!
They have the BEST Ice cream and fried Oreos in Miami. Ten stars ⭐️ ⭐️⭐️⭐️?????? ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
If I could give this review 0 stars I would! Freezer burnt ice cream! Astronomical prices with bottom of the barrel quality! Would not recommend!
The 1 star is because the employee was nice but sadly she was alone and had to help other customers while making my order. It's not worth the money. First, they don't have soft serve. Second, the icecream taste like the one in the stores so there was no difference in taste. The toppings on my icecream was very minimal (5 pieces of oreos and almonds) not even. The icecream had ice pieces in it. I don't recommend this place. Save your money and buy the icecream from the store and make your own toppings.
The 1 star is because the employee was nice but sadly she was alone and had to help other customers while making my order. It's not worth the money. First, they don't have soft serve. Second, the icecream taste like the one in the stores so there was no difference in taste. The toppings on my icecream was very minimal (5 pieces of oreos and almonds) not even. The icecream had ice pieces in it. I don't recommend this place. Save your money and buy the icecream from the store and make your own toppings.