The slowest and rudest. Considering you are next to a stadium..and the location. Whomever is the manager/ owner is..its obvious they understaff for profit purposes. I will never come back here after waiting in drive through for almost 10 minutes in front of order box before someone asked for my order. THEEE WORST EXPERIENCE I HAVE EVER HAD. ...I never leave reviews.
Atmosphere: 1
Food: 3
Service: 1
Marisol Marquez-Soto
Horrible customer service and drive thru monitors. They do not put up signs for out of service monitors or notify their customers and will speak to you like you are dumb. Save your money go somewhere else
Service: 1
Evelyn Garcia
Love everything
Atmosphere: 5
Food: 5
Service: 5
Uncle Spicy
Please DO NOT respond to my review. I find that very disrespectful. I don't want a response from the owner or the manager or anyone. DO NOT respond to this review. The food was very bad and a loose horse bit me in the parking lot. Again DO NOT respond.
Atmosphere: 1
Food: 1
Service: 1
Socrates Zayas
I want this place to be better it's never better ugh...
Atmosphere: 1
Food: 2
Service: 1
Sean Manherz
So came to order at 8pm. We pulled up to the drive thru. We had a car full of people and were told that we could only give one order instead of the carful and we had to come inside. The lady who was very rude to my father who is slightly hard of hearing and driving raised her voice now demanding that we must come inside.
Then while inside she said we could have ordered at the drive thru and just caused us more confusion because why tell us we can only do one order at the drive thru for one person only and if there was more than once person we had to come inside? It doesn't make any sense. Plus there was absolutely no reason for the lady to raise her voice and demand we do something when she could have just asked nicely. Honestly won't be coming back here after this experience.
Atmosphere: 1
Food: 3
Service: 1
Anisa Kalloo
Imagine going to Sonic DRIVE IN for the experience of the car hop bringing your food, only to realize that people attending a game at the Hard Rock is parked in ALL of the spots because they paid for it. What in the actual hell is going on? My kids were so disappointed, and the workers did not seem to care at all. Totally outrageous. They should just close the restaurant and extend the parking lot.
wastemannie
Great experience today at this Sonic location. Tray and the staff were phenomenal and the food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
CALEB Seraphin Realtor Miami FL
Amazing
Atmosphere: 5
Food: 5
Service: 5
Humble Bee
Dis lady the manager tharcie messed up my order and refused to take back and or give me refund. Completely screwed up my order and over charge me. She said my and fault she try to charge extra money fix my order. Worst customer service ever
Has anyone ever cleaned here? You almost have to pry your feet off the sticky ground and the whole place is a disaster
Atmosphere: 1
Food: 3
Service: 1
Adam Goodson
Kind of a weird experience…I came to the location and parked in stall number 17. Ordering my food seemed to be difficult. As if the employee who was taking my order was unable to hear me. Perhaps the headset or the speaker or the microphone was not working properly. Not sure. So I had to repeat myself multiple times. After a long wait time. I decided to go inside to see if maybe there was a problem with the order. Perhaps they thought it was a carry out order. I used to work at a fast food restaurant before. Having compassion is right thing to do after all. I walked in and say a woman with two kids running around like crazy while the woman was trying to figure out a gift card situation. And the employee, a young g man with glasses was walking back and forth from front desk to the back. Once he was finished with that, I asked about my food and no matter the question that I asked he seemed to be confused by. And also would interrupt me before I could finish my question or respond full to him. Ultimately, I got my food but I was hoping it would be brought out to me to the stall. And if they were unable to bring it out to me, it would had been nice to know because maybe I wouldn’t had to wait so long for my food. I want to be kind and compassionate to those employees but they seemed to be …lazy. Unconcerned. Not caring. And it makes me not want to return back to this sonic again. I am also going to share this on my Google reviews as well. Because I don’t think I would want anyone else to come here and deal with this when it is a $30 order for food and there is no service, no concern, and the open sign in the lobby is turned off. Seems like a place where things are not very clean in the kitchen either . How do I know? Because the parking lot had trash, the lobby was dirty looking, and the open sign was turned off. And also…I saw 4 people just hanging out not doing anything in the back.
krazy ISH
Within walking distance of Dolphin’s stadium pay for parking at Walmart to attend games. Food was average. Service was slow and it personable.
The slowest and rudest. Considering you are next to a stadium..and the location. Whomever is the manager/ owner is..its obvious they understaff for profit purposes. I will never come back here after waiting in drive through for almost 10 minutes in front of order box before someone asked for my order. THEEE WORST EXPERIENCE I HAVE EVER HAD. ...I never leave reviews.
Atmosphere: 1
Food: 3
Service: 1
Horrible customer service and drive thru monitors. They do not put up signs for out of service monitors or notify their customers and will speak to you like you are dumb. Save your money go somewhere else
Service: 1
Love everything
Atmosphere: 5
Food: 5
Service: 5
Please DO NOT respond to my review. I find that very disrespectful. I don't want a response from the owner or the manager or anyone. DO NOT respond to this review. The food was very bad and a loose horse bit me in the parking lot. Again DO NOT respond.
Atmosphere: 1
Food: 1
Service: 1
I want this place to be better it's never better ugh...
Atmosphere: 1
Food: 2
Service: 1
So came to order at 8pm. We pulled up to the drive thru. We had a car full of people and were told that we could only give one order instead of the carful and we had to come inside. The lady who was very rude to my father who is slightly hard of hearing and driving raised her voice now demanding that we must come inside.
Then while inside she said we could have ordered at the drive thru and just caused us more confusion because why tell us we can only do one order at the drive thru for one person only and if there was more than once person we had to come inside? It doesn't make any sense. Plus there was absolutely no reason for the lady to raise her voice and demand we do something when she could have just asked nicely. Honestly won't be coming back here after this experience.
Atmosphere: 1
Food: 3
Service: 1
Imagine going to Sonic DRIVE IN for the experience of the car hop bringing your food, only to realize that people attending a game at the Hard Rock is parked in ALL of the spots because they paid for it. What in the actual hell is going on? My kids were so disappointed, and the workers did not seem to care at all. Totally outrageous. They should just close the restaurant and extend the parking lot.
Great experience today at this Sonic location. Tray and the staff were phenomenal and the food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
Dis lady the manager tharcie messed up my order and refused to take back and or give me refund. Completely screwed up my order and over charge me. She said my and fault she try to charge extra money fix my order. Worst customer service ever
Restaurantji Recommends
I love Sonic drive in and myself, 😎😎😎😎😎😎😎😍😍😍😍😍😍
Has anyone ever cleaned here? You almost have to pry your feet off the sticky ground and the whole place is a disaster
Atmosphere: 1
Food: 3
Service: 1
Kind of a weird experience…I came to the location and parked in stall number 17. Ordering my food seemed to be difficult. As if the employee who was taking my order was unable to hear me. Perhaps the headset or the speaker or the microphone was not working properly. Not sure. So I had to repeat myself multiple times. After a long wait time. I decided to go inside to see if maybe there was a problem with the order. Perhaps they thought it was a carry out order. I used to work at a fast food restaurant before. Having compassion is right thing to do after all. I walked in and say a woman with two kids running around like crazy while the woman was trying to figure out a gift card situation. And the employee, a young g man with glasses was walking back and forth from front desk to the back. Once he was finished with that, I asked about my food and no matter the question that I asked he seemed to be confused by. And also would interrupt me before I could finish my question or respond full to him. Ultimately, I got my food but I was hoping it would be brought out to me to the stall. And if they were unable to bring it out to me, it would had been nice to know because maybe I wouldn’t had to wait so long for my food. I want to be kind and compassionate to those employees but they seemed to be …lazy. Unconcerned. Not caring. And it makes me not want to return back to this sonic again. I am also going to share this on my Google reviews as well. Because I don’t think I would want anyone else to come here and deal with this when it is a $30 order for food and there is no service, no concern, and the open sign in the lobby is turned off. Seems like a place where things are not very clean in the kitchen either . How do I know? Because the parking lot had trash, the lobby was dirty looking, and the open sign was turned off. And also…I saw 4 people just hanging out not doing anything in the back.
Within walking distance of Dolphin’s stadium pay for parking at Walmart to attend games. Food was average. Service was slow and it personable.
Atmosphere: 4
Food: 3
Service: 2
Good place!
Atmosphere: 3
Food: 3
Service: 3
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