Manager and owner of this locationI will be reaching out to subway corporate officesRegarding your lack of response and care for the reviews as you have un addressed reviews about the same person over a year oldOn the older black lady working at your subwayThis morning I call order two sandwich’s on Uber eatsI get a call 10 minutes laterThis lady had the audacity to say “ I will not be making all those sandwiches it is way to early”My question isWHY DO YOU WORK ARE SUBWAY THEN?This lady should’ve been fired a longgggTime agoAs this is unprofessional, unethicalAnd most of all unacceptableIf you open at 9 you should be willing to make sandwiches at 9:01Or at least if you need to wait a fewMinutesYou can talk in a nice, calm toneI’m a polite wayNot giving me attitudeI expect a response from you subway on my review within 48 hours and this lady must receive training or some type of change because she is unfit to be working in customer serviceIf I do not receive one I will be contacting corporate officesAnd submitting for complaint on your location
Atmosphere: 1
Food: 1
Service: 1
Gabriel Ruiz
Terrible experience, I ordered some bmt’s on Uber eats. Got a call from the lady at the store saying that it’s “way to early for my order, that she just got there and will not me making my food” when I asked her why she said “I don’t have any sliced ham” I told her to make a something with what she had available. She denied and told me to cancel through Uber which I let her know that it charges me. Or to WAIT until her manager arrived, and blatantly told me she really didn’t care what I did. Never have I been told by a restaurant that makes food, that they won’t make my food because they “just got there”. Mind you it’s 11am on a Saturday. Ridiculous! When I tried to contact the store to reach a manager the phone won’t even ring. If I could please get in contact with a higher up at the store that would be highly appreciated.
Atmosphere: 1
Food: 1
Service: 1
Michael Sant’Anna
Food quality is great. Customer service is 10/10 !
Eddie Zeigler
Doris does a great job in making sure the orders are correct.
Mr. Practical
Honestly, I’ll never go to this subway ever again. The sub that I ordered on the menu board it show that it’s $6.39, but I get ringed up and handed my receipt and it’s showing $7.99. So I asked the cashier/server why is my receipt higher than what’s on the board, to which she says, ‘Oh, the prices went up’. She was so nonchalant about it. Great! No problem! I guess the menu board forgot to read that memo. You’re advertising one thing, but having people pay something else after standing in line, placing their order, and then paying for it, only to find out it’s a different value. Lord knows how long that menu board has had the wrong prices on it. It’s acts like this that make me go out my way to somewhere else to purchase, cause this right here is not right and very unfair to the consumer. SUBWAY, you need to know better and do better!! It’s like this location, there’s always something wrong happening here. Don’t waste your money or your time here, it’s not worth it!!!!
Miss.SkinDeep Beauty
The service there is not that great. I’m a postal worker and there was a bad storm I decided to go there for lunch and also to use the restroom which I’ve been holding, there aren’t any specific locations for postal workers to use the restroom. I went inside and ask to use to restroom because you need a key to use it. They gave me a hassle asking am I going to purchase something because that was from management. I told them yes but the young lady behind the register said no I have to purchase before I use the bathroom. I stated I would pay after I get out they laughed and told me no. I then stated can I have the managers number she said for what and after writing it down she told me there is no need to call because when she’s off she ain’t gonna do nothing but curse me out because of that. I told them why would I pay for food and then go in the restroom with it that’s nasty. The three workers laughed and didn’t care. It’s sad that postal workers can’t even go in a restaurant without being treated so nasty especially on a horrible rainy day. I would never purchase from there the people are very rude.
Richard Feliciano
The person behind the counter was very pleasant and polite, and got me my order in very timely manner.
Atmosphere: 5
Food: 5
Service: 5
fun with Arden
This subway on county line has the Worst customer service i have ever seen first i ask to use the restroom for my son it takes the girls forever to open the bathroom door dirty bathroom. When we get to the front to order a lady with nails that are as long as the counter make us wait to fill the line for 20 minutes no jokes my son was hungry so I waited. There was a second girl on the background as an extra I guess her nails was too long she could not do anything but walking around i wonder if the owner or the manager ever visited the store. Worst place Worst service Worst food i give it a star just so I can write my comments.
Christina Reyes
So my man went to get me a sub. I like it extra toasted.The woman working felt the need to catch an attitude about it and made him wait once the sandwich was toasted and went ahead to the person behind him and started and completed their order before my man who was there 1st.He was made to wait FOR NO REASON. A WOMAN WHO HAS BEEN WORKING FOR THE COMPANY FOR 5YRS HAS AN ATTITUDE ABOUT WORKING A SUNDAY SHIFT (YESTERDAY) HAS NO RIGHT TO BE GIVING CUSTOMERS A HARD TIME. SHAME ON HER. THERE WERE 2 PEOPLE ON THE SHIFT IT WAS THE OLDER WOMAN. THIS NEEDS TO BE ADDRESSED AND TO NEVER HAPPEN AGAIN.
Christian Iglesias
Employees should respect customers, night shift on Tuesday, sadly very rude
I hate this Subway. They always have young teenagers who don’t want to work. They never put out meatballs, so I can never get my favorite sub.. “The Boss” and they give you an attitude.. I hope they find respectable and responsible employees soon for Night shift..
raina hill
I wish I could give them 0 stars. My order was wrong and the 1 sub that was correct was a Steak sub that was Ice cold. I ordered a meatball sandwich and got another steak sub that was ice cold. None of the subs were toasted.
James Tablet
The subway team was awesome clean and had great customer service. They have a nice friendly environment as well, everyone I saw welcomed me with a smile and I left with a full stomach and great service
Fredni Vilarino
Horrible experience the lady call dara was extremely rudeAnd she refuse to make a sadwich for no reason it all
D S.
They refuse to let you use the restrooms even when you order food from them. Nasty attitude. They also refuse to give any information to file a complaint with the management.
Manager and owner of this locationI will be reaching out to subway corporate officesRegarding your lack of response and care for the reviews as you have un addressed reviews about the same person over a year oldOn the older black lady working at your subwayThis morning I call order two sandwich’s on Uber eatsI get a call 10 minutes laterThis lady had the audacity to say “ I will not be making all those sandwiches it is way to early”My question isWHY DO YOU WORK ARE SUBWAY THEN?This lady should’ve been fired a longgggTime agoAs this is unprofessional, unethicalAnd most of all unacceptableIf you open at 9 you should be willing to make sandwiches at 9:01Or at least if you need to wait a fewMinutesYou can talk in a nice, calm toneI’m a polite wayNot giving me attitudeI expect a response from you subway on my review within 48 hours and this lady must receive training or some type of change because she is unfit to be working in customer serviceIf I do not receive one I will be contacting corporate officesAnd submitting for complaint on your location
Atmosphere: 1
Food: 1
Service: 1
Terrible experience, I ordered some bmt’s on Uber eats. Got a call from the lady at the store saying that it’s “way to early for my order, that she just got there and will not me making my food” when I asked her why she said “I don’t have any sliced ham” I told her to make a something with what she had available. She denied and told me to cancel through Uber which I let her know that it charges me. Or to WAIT until her manager arrived, and blatantly told me she really didn’t care what I did. Never have I been told by a restaurant that makes food, that they won’t make my food because they “just got there”. Mind you it’s 11am on a Saturday. Ridiculous! When I tried to contact the store to reach a manager the phone won’t even ring. If I could please get in contact with a higher up at the store that would be highly appreciated.
Atmosphere: 1
Food: 1
Service: 1
Food quality is great. Customer service is 10/10 !
Doris does a great job in making sure the orders are correct.
Honestly, I’ll never go to this subway ever again. The sub that I ordered on the menu board it show that it’s $6.39, but I get ringed up and handed my receipt and it’s showing $7.99. So I asked the cashier/server why is my receipt higher than what’s on the board, to which she says, ‘Oh, the prices went up’. She was so nonchalant about it. Great! No problem! I guess the menu board forgot to read that memo. You’re advertising one thing, but having people pay something else after standing in line, placing their order, and then paying for it, only to find out it’s a different value. Lord knows how long that menu board has had the wrong prices on it. It’s acts like this that make me go out my way to somewhere else to purchase, cause this right here is not right and very unfair to the consumer. SUBWAY, you need to know better and do better!! It’s like this location, there’s always something wrong happening here. Don’t waste your money or your time here, it’s not worth it!!!!
The service there is not that great. I’m a postal worker and there was a bad storm I decided to go there for lunch and also to use the restroom which I’ve been holding, there aren’t any specific locations for postal workers to use the restroom. I went inside and ask to use to restroom because you need a key to use it. They gave me a hassle asking am I going to purchase something because that was from management. I told them yes but the young lady behind the register said no I have to purchase before I use the bathroom. I stated I would pay after I get out they laughed and told me no. I then stated can I have the managers number she said for what and after writing it down she told me there is no need to call because when she’s off she ain’t gonna do nothing but curse me out because of that. I told them why would I pay for food and then go in the restroom with it that’s nasty. The three workers laughed and didn’t care. It’s sad that postal workers can’t even go in a restaurant without being treated so nasty especially on a horrible rainy day. I would never purchase from there the people are very rude.
The person behind the counter was very pleasant and polite, and got me my order in very timely manner.
Atmosphere: 5
Food: 5
Service: 5
This subway on county line has the Worst customer service i have ever seen first i ask to use the restroom for my son it takes the girls forever to open the bathroom door dirty bathroom. When we get to the front to order a lady with nails that are as long as the counter make us wait to fill the line for 20 minutes no jokes my son was hungry so I waited. There was a second girl on the background as an extra I guess her nails was too long she could not do anything but walking around i wonder if the owner or the manager ever visited the store. Worst place Worst service Worst food i give it a star just so I can write my comments.
So my man went to get me a sub. I like it extra toasted.The woman working felt the need to catch an attitude about it and made him wait once the sandwich was toasted and went ahead to the person behind him and started and completed their order before my man who was there 1st.He was made to wait FOR NO REASON. A WOMAN WHO HAS BEEN WORKING FOR THE COMPANY FOR 5YRS HAS AN ATTITUDE ABOUT WORKING A SUNDAY SHIFT (YESTERDAY) HAS NO RIGHT TO BE GIVING CUSTOMERS A HARD TIME. SHAME ON HER. THERE WERE 2 PEOPLE ON THE SHIFT IT WAS THE OLDER WOMAN. THIS NEEDS TO BE ADDRESSED AND TO NEVER HAPPEN AGAIN.
Employees should respect customers, night shift on Tuesday, sadly very rude
Restaurantji Recommends
I hate this Subway. They always have young teenagers who don’t want to work. They never put out meatballs, so I can never get my favorite sub.. “The Boss” and they give you an attitude.. I hope they find respectable and responsible employees soon for Night shift..
I wish I could give them 0 stars. My order was wrong and the 1 sub that was correct was a Steak sub that was Ice cold. I ordered a meatball sandwich and got another steak sub that was ice cold. None of the subs were toasted.
The subway team was awesome clean and had great customer service. They have a nice friendly environment as well, everyone I saw welcomed me with a smile and I left with a full stomach and great service
Horrible experience the lady call dara was extremely rudeAnd she refuse to make a sadwich for no reason it all
They refuse to let you use the restrooms even when you order food from them. Nasty attitude. They also refuse to give any information to file a complaint with the management.