Love getting food here! Especially because of Tong, his customer service is amazing and always very attentive. He is the sweetest man and make’s you feel really welcomed!!
Atmosphere: 5
Food: 5
Service: 5
Sharika Jackson
The worst No Manners Always barking Never had this problem when the man is there Women manager screaming at me Never going back I’m elderly and disabled Owner check your staff went to 48thSt Taco Bell They are franchise Thanks For saving my money
Priscilla Ordaz
The best!!
Atmosphere: 5
Food: 5
Service: 5
Cesar Leon
Mr. Tong always makes your visit feel spectacular. Two thumbs!
Atmosphere: 5
Food: 5
Service: 5
Havier Vega (Havi)
Took long in drive threw and didn’t want to give a refill of the drink. Said they weren’t allowed
Atmosphere: 1
Food: 2
Service: 1
Robii Ro Mo
Very nice staff! Slow service but we enjoy the food and atmosphere.
Atmosphere: 4
Food: 4
Service: 4
Sarah Luna
Though we had issues with our order Janesha the Assistant Manager (She deserves a raise!!😉) was prepared to take care of us. She made sure we left with the problem resolved and handled it quickly and professionally. Even the young man attending the register was polite and quick. I only wish more eateries were like this. Will definitely continue to eat here even though a ways from my home because of the excellent customer service🙂
Atmosphere: 5
Food: 3
Service: 5
Ana Moser
Last time we come here. It's always a problem. Ordering screens don't work. Counter people are rude and don't help at all!! Said they couldn't take my order so we left.
Atmosphere: 1
Service: 1
Tasheka Wilson
Franchise don't like it
Atmosphere: 3
Food: 3
Service: 3
Bradford Reed
There is no point being rude, I don't even want the free taco anymore, it's no longer worth to waste money & time at this location.
The morning manager is so nice he have excellent customer service skills him and the workers on his shift my food is always fresh even if I go during my lunch break in the afternoon for once I can walk in a restaurant and get good customer service thank you.
Atmosphere: 5
Food: 5
Service: 5
Jason Garcia
My tacos had almost NO beef at all just straight lettuce and ranch and they messed up my other half of the order. Hire some people with actual customer service and that want to work with a positive attitude. Definitely don’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
christina pierre
I went to this Taco Bell on September 14th around 2:30 a.m. and this was the worst experience I have ever had at any fast food place. The hours say 3:00 a.m., yet when I pulled up one worker told me to go ahead with my order and another man immediately cut in saying “we’re closed.” At first I thought he was joking because no professional employee should speak to a customer like that.
I understand closing early and I understand being tired, but there is a way to treat people with respect. Instead this worker was rude, dismissive, and completely unprofessional. He even asked if I had ever worked fast food before and tried to justify refusing service because “the food was already put away.” Talking to customers like that is unacceptable. For all he knew, I could have been the franchise owner or corporate.
Someone with that kind of attitude should not be dealing with customers or handling food. I will never return to this location and I will be warning others not to waste their time here. I will also be reporting this to corporate or the franchise owner, and escalating it through the Better Business Bureau.
Service: 1
Keith Lee
Very rude
Atmosphere: 1
Food: 1
Service: 1
Felicia King
Very quiet environment. The drive thru was busy but orders were fast.
Love getting food here! Especially because of Tong, his customer service is amazing and always very attentive. He is the sweetest man and make’s you feel really welcomed!!
Atmosphere: 5
Food: 5
Service: 5
The worst No Manners
Always barking
Never had this problem when the man is there
Women manager screaming at me
Never going back
I’m elderly and disabled
Owner check your staff went to 48thSt
Taco Bell
They are franchise
Thanks
For saving my money
The best!!
Atmosphere: 5
Food: 5
Service: 5
Mr. Tong always makes your visit feel spectacular. Two thumbs!
Atmosphere: 5
Food: 5
Service: 5
Took long in drive threw and didn’t want to give a refill of the drink. Said they weren’t allowed
Atmosphere: 1
Food: 2
Service: 1
Very nice staff! Slow service but we enjoy the food and atmosphere.
Atmosphere: 4
Food: 4
Service: 4
Though we had issues with our order Janesha the Assistant Manager (She deserves a raise!!😉) was prepared to take care of us. She made sure we left with the problem resolved and handled it quickly and professionally. Even the young man attending the register was polite and quick.
I only wish more eateries were like this.
Will definitely continue to eat here even though a ways from my home because of the excellent customer service🙂
Atmosphere: 5
Food: 3
Service: 5
Last time we come here. It's always a problem. Ordering screens don't work. Counter people are rude and don't help at all!! Said they couldn't take my order so we left.
Atmosphere: 1
Service: 1
Franchise don't like it
Atmosphere: 3
Food: 3
Service: 3
There is no point being rude, I don't even want the free taco anymore, it's no longer worth to waste money & time at this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The morning manager is so nice he have excellent customer service skills him and the workers on his shift my food is always fresh even if I go during my lunch break in the afternoon for once I can walk in a restaurant and get good customer service thank you.
Atmosphere: 5
Food: 5
Service: 5
My tacos had almost NO beef at all just straight lettuce and ranch and they messed up my other half of the order. Hire some people with actual customer service and that want to work with a positive attitude. Definitely don’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I went to this Taco Bell on September 14th around 2:30 a.m. and this was the worst experience I have ever had at any fast food place. The hours say 3:00 a.m., yet when I pulled up one worker told me to go ahead with my order and another man immediately cut in saying “we’re closed.” At first I thought he was joking because no professional employee should speak to a customer like that.
I understand closing early and I understand being tired, but there is a way to treat people with respect. Instead this worker was rude, dismissive, and completely unprofessional. He even asked if I had ever worked fast food before and tried to justify refusing service because “the food was already put away.” Talking to customers like that is unacceptable. For all he knew, I could have been the franchise owner or corporate.
Someone with that kind of attitude should not be dealing with customers or handling food. I will never return to this location and I will be warning others not to waste their time here. I will also be reporting this to corporate or the franchise owner, and escalating it through the Better Business Bureau.
Service: 1
Very rude
Atmosphere: 1
Food: 1
Service: 1
Very quiet environment. The drive thru was busy but orders were fast.
Atmosphere: 4
Food: 5
Service: 4
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