I came here for JUST A DRINK and spent less time waiting in church on Sunday.
Don't go here, it's a waste of your time and nobody works here to serve customers. Even the 7 Doordashers were getting irritated at how nobody was being tended to.
Atmosphere: 1
Food: 1
Service: 1
CALEB Seraphin Realtor Miami FL
Always amazing!
Atmosphere: 5
Food: 5
Service: 5
Xamen_moi
It was a pleasant surprise to see both drive thru windows open.
Food: 4
Service: 4
Arnaldo Del pino Gomez
food is simply not worth dealing with the poor quality of staff.
Jynx
I placed an order on Uber Eats that was supposed to be ready in about 25 minutes — no problem. However, the pickup time kept getting delayed, and every driver who showed up was turned away by this establishment. When I called to ask what was going on, the woman who answered was rude and dismissive. She claimed my order had already been picked up, even though no one ever did. When I asked if they could remake the meal since I hadn’t received it and Uber was still sending drivers, she refused and said there was nothing they could do. Very disappointing customer service.
Service: 1
Nate Bach
I have pretty low standards for Wendy’s but this place is the worst!
Service: 1
Angel Hill
Great fast and affordable breakfast.
Atmosphere: 5
Food: 5
Service: 5
Yamil Menendez
I ordered online and didn’t give me either of the Frostys I ordered. It happens so frequent (missing items) that it’s almost like it’s on purpose. I’m giving the driver the benefit of the doubt because even when going in person they forget. Ridiculous. You gotta check your bags before you leave the window.
Carlos y punto Quintana
Fast and funny attention
Thabrat Playhouse
I ordered online as I always do. I come to pick up my order. The lady says she did not see my order so I thought I made a mistake and I re-ordered it again. I asked her again so I thought I made a mistake again then I asked her. she said oh I do not see your order. I looked at the screen. I see my order each time I asked to speak to the manager, a man he got so rude and was not letting me speak. This goes to show they hire anybody a toddler could work there. That lady should not be allowed to work at the front. She doesn’t even know anything and that is not fair because she made a mistake and lied and keep lying and said she do not see my order. Refund me my money now I will never return there again
You need to train your employees on customer service. This is exactly why people don’t even come to this Wendy’s as their first option. I went there at 12:30am on june 29, 2025, and the African American male employee wearing a blue shirt at the window was wholeheartedly slick and rude for no reason and giving me a hard time. All I did was place a mobile order and he was acting like it was the end of the world. He acted like he couldn’t generate my mobile order which is bogus because I know how the system works. I canceled my order and went to the Wendy’s on 199th and 2nd where they actually perform their jobs without all the theatrics.
Atmosphere: 1
Service: 1
Madison Placencia
IMAGINE you’re starving, sweating, and sad because you went to an intermiami game and Messi didn’t score. Then you can’t get an uber so you walk to Wendy’s and try to go through the drive-thru on foot and they tell you that you’re too poor to order and you need a car and to get out. Honestly; didn’t expect this level of classism and hate from our local Wendy’s. Shame. I will be going to Burger King next time.
Atmosphere: 1
Food: 1
Service: 1
Demasiadocreativos Erick Pirela
Excellent
Atmosphere: 5
Food: 5
Service: 5
James Carter
Horrible service was in the drive thru for 25 minutes even though mobiled my order
I came here for JUST A DRINK and spent less time waiting in church on Sunday.
Don't go here, it's a waste of your time and nobody works here to serve customers. Even the 7 Doordashers were getting irritated at how nobody was being tended to.
Atmosphere: 1
Food: 1
Service: 1
Always amazing!
Atmosphere: 5
Food: 5
Service: 5
It was a pleasant surprise to see both drive thru windows open.
Food: 4
Service: 4
food is simply not worth dealing with the poor quality of staff.
I placed an order on Uber Eats that was supposed to be ready in about 25 minutes — no problem. However, the pickup time kept getting delayed, and every driver who showed up was turned away by this establishment. When I called to ask what was going on, the woman who answered was rude and dismissive. She claimed my order had already been picked up, even though no one ever did. When I asked if they could remake the meal since I hadn’t received it and Uber was still sending drivers, she refused and said there was nothing they could do. Very disappointing customer service.
Service: 1
I have pretty low standards for Wendy’s but this place is the worst!
Service: 1
Great fast and affordable breakfast.
Atmosphere: 5
Food: 5
Service: 5
I ordered online and didn’t give me either of the Frostys I ordered. It happens so frequent (missing items) that it’s almost like it’s on purpose. I’m giving the driver the benefit of the doubt because even when going in person they forget. Ridiculous. You gotta check your bags before you leave the window.
Fast and funny attention
I ordered online as I always do. I come to pick up my order. The lady says she did not see my order so I thought I made a mistake and I re-ordered it again. I asked her again so I thought I made a mistake again then I asked her. she said oh I do not see your order. I looked at the screen. I see my order each time I asked to speak to the manager, a man he got so rude and was not letting me speak. This goes to show they hire anybody a toddler could work there. That lady should not be allowed to work at the front. She doesn’t even know anything and that is not fair because she made a mistake and lied and keep lying and said she do not see my order. Refund me my money now I will never return there again
Atmosphere: 1
Service: 1
Restaurantji Recommends
You need to train your employees on customer service. This is exactly why people don’t even come to this Wendy’s as their first option. I went there at 12:30am on june 29, 2025, and the African American male employee wearing a blue shirt at the window was wholeheartedly slick and rude for no reason and giving me a hard time. All I did was place a mobile order and he was acting like it was the end of the world. He acted like he couldn’t generate my mobile order which is bogus because I know how the system works. I canceled my order and went to the Wendy’s on 199th and 2nd where they actually perform their jobs without all the theatrics.
Atmosphere: 1
Service: 1
IMAGINE you’re starving, sweating, and sad because you went to an intermiami game and Messi didn’t score. Then you can’t get an uber so you walk to Wendy’s and try to go through the drive-thru on foot and they tell you that you’re too poor to order and you need a car and to get out. Honestly; didn’t expect this level of classism and hate from our local Wendy’s. Shame. I will be going to Burger King next time.
Atmosphere: 1
Food: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Horrible service was in the drive thru for 25 minutes even though mobiled my order
Atmosphere: 1
Food: 1
Service: 1
They have pump ketchup!!!!
Atmosphere: 2
Food: 5
Service: 1
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