They have a new manager (couple of months)that should be fired for being ignorant, rude & her discriminatory behavior. She said she didn’t know the men’s bathroom code when asked, not once but two days in a row then she turns & walks away. The female staff said they only know the female bathroom code b/c they use it, I witnessed them open it for a woman. My point is that someone in that position should have knowledge of these things in case of an emergency and have respectable interaction with patrons. She needs to be held accountable for her offense treatment of restaurant patrons. The staff which is all Hispanic seem intimated by her as well. I can only imagine why. Human Resources should reevaluate the position job description and find a replacement before they get slammed with lawsuit. This person is not suitable to be in a manager position.
Service: 1
Jenn Jenn
DO NOT BOTHER GOING TO THIS LOCATION All their reviews are 1 star for obvious reasons. Where do I begin… I pulled into the drive thru immediately seeing a sign stuck on the speaker that READ: “FYI we currently have no lettuce due to…and then I never finished read it as someone came on the speaker. I ordered a chicken grilled wrap meal and an extra wrap. The wrap was so stale it would break to the touch and the chicken was old and so dried out that I actually Believed it to be bacon. It wasn’t even warm. There was a small portion of lettuce which made me think what was even going on with the lettuce or this could have just been some old lettuce they had sitting somewhere. Needless to say both wraps were thrown away after 2 bites because neither of them were good. The fries were cold and nasty. The only good part of that meal was the soda unfortunately. I was never given a receipt or told my total. Wendy’s slogan is currently “Quality is our recipe” but this location has no integrity to that or any type of customer service. I can’t believe someone prepared food that looked that way and sent it out to a paying customer. Imagine what that kitchen area looks like if they gave me that type of presentation on my food.
Atmosphere: 1
Food: 1
Service: 1
LizZ_515
Where is the lettuce? Looks old and ugly
Atmosphere: 1
Food: 1
Service: 1
Alexander Iadipaolo
Worst hamburger I have ever had. I ordered the Baconator. The hamburger was dry and very thin. I will never return to this location
Atmosphere: 2
Food: 1
Service: 2
Daniel Williams
If the restroom doesn't smell like weed and the very clear orders weren't completely wrong, is it REALLY South Florida?
Atmosphere: 1
Food: 1
Service: 1
Asia Philmore
It didn’t come with no bun and we had to put our own smh never again
Atmosphere: 1
Food: 2
Service: 1
Latoya Perry
Mediocre service and the food is NEVER fresh at this location. WALK, RUN OR DRIVE to somewhere else.
Did a mobile order, was missing part of my order and when I called to try and let them know because I was running late no one answered. I tried calling several times
Atmosphere: 4
Food: 3
Service: 4
Da brat
My food was hot and fresh . The manager and the employees was so nice to me . I will recommend coming here to eat.
Atmosphere: 5
Food: 5
Service: 5
sihan osman
A very cozy, clean place and very good service. I loved the food, hot and very fresh. Excellent attention. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Papotico Lamoru
Food: Tasteless, and of very poor quality. You can't taste the soda. Plus it was cold
Service: The worst customer service I have ever had in my life. People without working, doing everything possible to work less. They gave the food in bags even though we were going to eat. They asked us if we are going to pay by card and to go to the machine in that case.
Atmosphere: nice place, but nothing impressive. No decoration, no good lighting
Vegetarian options: Don't come if you are vegetarian
Dietary restrictions: Don't come if you have dietary restrictions
Parking: Since the place is empty and no one goes. You will never have problems parking
Kid-friendliness: For nsda friendly and less with its workers. Order takeout if you come with a child
Wheelchair accessibility: Yes, there is wheelchair accessibility
Atmosphere: 3
Food: 1
Service: 1
Jose
Laziest team of employees. They never have Frosties available—I’ve come to the conclusion they never clean that machine, if it is ever used. It’s the only item I order and third time I try to order it from this location . If they can’t ever clean that machine I’d hate to see the conditions of the rest of the kitchen.
They have a new manager (couple of months)that should be fired for being ignorant, rude & her discriminatory behavior. She said she didn’t know the men’s bathroom code when asked, not once but two days in a row then she turns & walks away.
The female staff said they only know the female bathroom code b/c they use it, I witnessed them open it for a woman. My point is that someone in that position should have knowledge of these things in case of an emergency and have respectable interaction with patrons. She needs to be held accountable for her offense treatment of restaurant patrons. The staff which is all Hispanic seem intimated by her as well. I can only imagine why. Human Resources should reevaluate the position job description and find a replacement before they get slammed with lawsuit. This person is not suitable to be in a manager position.
Service: 1
DO NOT BOTHER GOING TO THIS LOCATION
All their reviews are 1 star for obvious reasons. Where do I begin… I pulled into the drive thru immediately seeing a sign stuck on the speaker that READ: “FYI we currently have no lettuce due to…and then I never finished read it as someone came on the speaker. I ordered a chicken grilled wrap meal and an extra wrap. The wrap was so stale it would break to the touch and the chicken was old and so dried out that I actually Believed it to be bacon. It wasn’t even warm. There was a small portion of lettuce which made me think what was even going on with the lettuce or this could have just been some old lettuce they had sitting somewhere. Needless to say both wraps were thrown away after 2 bites because neither of them were good. The fries were cold and nasty. The only good part of that meal was the soda unfortunately. I was never given a receipt or told my total. Wendy’s slogan is currently “Quality is our recipe” but this location has no integrity to that or any type of customer service. I can’t believe someone prepared food that looked that way and sent it out to a paying customer. Imagine what that kitchen area looks like if they gave me that type of presentation on my food.
Atmosphere: 1
Food: 1
Service: 1
Where is the lettuce? Looks old and ugly
Atmosphere: 1
Food: 1
Service: 1
Worst hamburger I have ever had. I ordered the Baconator. The hamburger was dry and very thin. I will never return to this location
Atmosphere: 2
Food: 1
Service: 2
If the restroom doesn't smell like weed and the very clear orders weren't completely wrong, is it REALLY South Florida?
Atmosphere: 1
Food: 1
Service: 1
It didn’t come with no bun and we had to put our own smh never again
Atmosphere: 1
Food: 2
Service: 1
Mediocre service and the food is NEVER fresh at this location. WALK, RUN OR DRIVE to somewhere else.
Atmosphere: 2
Food: 1
Service: 2
Regular
Atmosphere: 3
Food: 3
Service: 3
Fries cold chilie cold
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Sandwich
Business closed
Restaurantji Recommends
Did a mobile order, was missing part of my order and when I called to try and let them know because I was running late no one answered. I tried calling several times
Atmosphere: 4
Food: 3
Service: 4
My food was hot and fresh . The manager and the employees was so nice to me . I will recommend coming here to eat.
Atmosphere: 5
Food: 5
Service: 5
A very cozy, clean place and very good service. I loved the food, hot and very fresh. Excellent attention. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Food: Tasteless, and of very poor quality. You can't taste the soda. Plus it was cold
Service: The worst customer service I have ever had in my life. People without working, doing everything possible to work less. They gave the food in bags even though we were going to eat. They asked us if we are going to pay by card and to go to the machine in that case.
Atmosphere: nice place, but nothing impressive. No decoration, no good lighting
Vegetarian options: Don't come if you are vegetarian
Dietary restrictions: Don't come if you have dietary restrictions
Parking: Since the place is empty and no one goes. You will never have problems parking
Kid-friendliness: For nsda friendly and less with its workers. Order takeout if you come with a child
Wheelchair accessibility: Yes, there is wheelchair accessibility
Atmosphere: 3
Food: 1
Service: 1
Laziest team of employees. They never have Frosties available—I’ve come to the conclusion they never clean that machine, if it is ever used. It’s the only item I order and third time I try to order it from this location . If they can’t ever clean that machine I’d hate to see the conditions of the rest of the kitchen.
Service: 1
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