Absolutely terrible experience every single time. The supervisors are not just rude — they’re completely unprofessional and clearly have no training in basic customer service. They mess up orders constantly, especially billing, and instead of owning their mistakes, they gaslight customers like it’s our fault. The staff treats people with zero respect, whether you’re inside the store or stuck at the slow, chaotic drive-thru. It’s honestly embarrassing. The only saving grace is that the food is fresh, but it’s not worth dealing with the attitude and incompetence. Management seriously needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
indhira osorio
Unfortunately, the supervisors are rude. They know nothing about customer service. They make mistakes when billing orders, but they act as if the mistake was the customer's. It's always a bad experience for the public, both inside the store and at the drive-thru. The lack of respect towards the customer is outrageous. I wish they could improve that, since the food is always freshly made.
Atmosphere: 1
Food: 4
Service: 1
Caridad Piloto
this is the only mcdonald’s that charges be for sauces. Jackie is tryna take extra money from us when mcdonald’s is already expensive for no reason
Service: 1
Yoselin Perez
Personal is extremely slow. This is a fast food restaurant right? Orders take more than 25min to make. Please train workers to he faster.
Atmosphere: 3
Food: 3
Service: 3
T Sriram
Placed a mobile order and paid 25 mins prior to arriving. After arriving was told to wait another 15 mins. What is the point of ordering early if I still have to wait this long?
Atmosphere: 2
Food: 3
Service: 1
Ali Cummings
I love McDonald's (5700 NW 79th Ave)
Maria Correa
horrible attitudes from the cuban ladies that work at the front. All of them yell the back of the house employees and also treat customers very bad. Please managers be aware of this, you don't want to loose customers specially with this economy. We don't want people yelling at their jobs not happy at all.
Atmosphere: 1
Food: 1
Service: 1
Melisa Matienzo
Good afternoon, today there was a very uncomfortable and extremely bad taste moment. First, they did not want to attend to the checkout until the orders were finished while the checkout was open, and then the manager not only treated my colleagues who were buying poorly but also mistreated the cleaning lady and threatened her that if there was a bad comment I would make her responsible. That woman cannot be a manager, she did not know how to solve the problem and on the contrary, it created a horrible situation
Atmosphere: 1
Food: 3
Service: 1
Lidisbet Rodriguez
This place is horrible, today I visited this place and I had bad treatment from the manager and the saleswoman because of people like this, I don't want to visit this place again to work with the public, you have to be educated and even more so when we are a boss, I ask the manager general, appreciate the staff you have in this place this happened 1/15/25 at 12:30pm I hope they don't let it go overlooked and throw these people out of this facility
Atmosphere: 5
Food: 5
KAREN DUARTE
Customer service horrible, manager are discussing person.
WAS A LADY HELPING ME AND SHE WAS EXCELLENT, THE REST OF THE PEOPLE WAS WORKING HARD AND FOOD, READY
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries
Nisleyda Lopez
All have deteriorated their hygiene instead
Atmosphere: 1
Food: 2
Service: 1
Claudia Baron
Very poorly educated. They always have a bad answer. They do not deliver the correct orders. Something is always missing from the order. They charge for extra tomato sauce.
Absolutely terrible experience every single time. The supervisors are not just rude — they’re completely unprofessional and clearly have no training in basic customer service. They mess up orders constantly, especially billing, and instead of owning their mistakes, they gaslight customers like it’s our fault. The staff treats people with zero respect, whether you’re inside the store or stuck at the slow, chaotic drive-thru. It’s honestly embarrassing. The only saving grace is that the food is fresh, but it’s not worth dealing with the attitude and incompetence. Management seriously needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, the supervisors are rude. They know nothing about customer service. They make mistakes when billing orders, but they act as if the mistake was the customer's. It's always a bad experience for the public, both inside the store and at the drive-thru. The lack of respect towards the customer is outrageous. I wish they could improve that, since the food is always freshly made.
Atmosphere: 1
Food: 4
Service: 1
this is the only mcdonald’s that charges be for sauces. Jackie is tryna take extra money from us when mcdonald’s is already expensive for no reason
Service: 1
Personal is extremely slow. This is a fast food restaurant right? Orders take more than 25min to make. Please train workers to he faster.
Atmosphere: 3
Food: 3
Service: 3
Placed a mobile order and paid 25 mins prior to arriving. After arriving was told to wait another 15 mins. What is the point of ordering early if I still have to wait this long?
Atmosphere: 2
Food: 3
Service: 1
I love McDonald's (5700 NW 79th Ave)
horrible attitudes from the cuban ladies that work at the front. All of them yell the back of the house employees and also treat customers very bad. Please managers be aware of this, you don't want to loose customers specially with this economy. We don't want people yelling at their jobs not happy at all.
Atmosphere: 1
Food: 1
Service: 1
Good afternoon, today there was a very uncomfortable and extremely bad taste moment. First, they did not want to attend to the checkout until the orders were finished while the checkout was open, and then the manager not only treated my colleagues who were buying poorly but also mistreated the cleaning lady and threatened her that if there was a bad comment I would make her responsible. That woman cannot be a manager, she did not know how to solve the problem and on the contrary, it created a horrible situation
Atmosphere: 1
Food: 3
Service: 1
This place is horrible, today I visited this place and I had bad treatment from the manager and the saleswoman because of people like this, I don't want to visit this place again to work with the public, you have to be educated and even more so when we are a boss, I ask the manager general, appreciate the staff you have in this place this happened 1/15/25 at 12:30pm I hope they don't let it go overlooked and throw these people out of this facility
Atmosphere: 5
Food: 5
Customer service horrible, manager are discussing person.
Service: 1
Restaurantji Recommends
Not like other Mc
I love ❤️ this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Hamburger
WAS A LADY HELPING ME AND SHE WAS EXCELLENT, THE REST OF THE PEOPLE WAS WORKING HARD AND FOOD, READY
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries
All have deteriorated their hygiene instead
Atmosphere: 1
Food: 2
Service: 1
Very poorly educated. They always have a bad answer. They do not deliver the correct orders. Something is always missing from the order. They charge for extra tomato sauce.
Atmosphere: 2
Food: 3
Service: 1
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